CHEVROLET Complaints
View complaints related to CHEVROLET. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 CHEVROLET TRAVERSE- FRANKLIN, VT
Rear camera failed; worked intermittently then failed completely. Dealer took two hours to supposedly diagnose it; did what they called a "reboot"; camera failed again immediately. Ordered component, $699.00, plus another two hours to install. $1,339 total to repair.
Source: NHTSA WEB SITE -
2019 CHEVROLET CRUZE- Port Charlotte , FL
For a year I have had my car to the shop multiple times due to a musty smell inside my car. I have never been able to find any fluids or moisture inside the car, however, the inside of my windshield tends to get a weird film on it, I am constantly cleaning to keep visibility especially at night. None of the mechanics that I have taken it to were able to figure it out, and most of them could not smell The musky smell that I smelled. The car had approximately 40,000 mi on it when this started about a year ago, Maybe 8 months. Recently I have noticed that the coolant in my car is disappearing, I have kept a constant check on it and about once a week have had to add fluids to keep it from getting too low. I have had the coolant system checked out. I've had it flushed. They pressure tested the coolant tank and all tests passed and they could find no issues. However, when my father came to town he checked it out and there is coolant fluid leaking inside my car under the dash and it is dripping slowly on to the underpad of the carpeting and I assume drying up before it gets to a point where it is making a wet spot in the floor. Obviously after more research my father has told me that this has been a known issue with this model of car, however, there is not a recall that I can find with my VIN number. Obviously being stuck in a hot car in Florida, breathing in the fumes from a poisonous liquid is not healthy for me or anyone in my car. This is a safety issue not only for the fumes that I have been breathing, but foggy residue that collects on my windshield creates visual issues especially at night. This could cause me to have a major accident and possibly lose my life. I should not be struggling with a car that I treat like my baby. I have read that this is a design flaw due to the plastic connectors on the hoses, I would like Chevy to stand behind their vehicle and fix this issue for me. I never use the heater, because I live in Florida!
Source: NHTSA WEB SITE -
2021 CHEVROLET SILVERADO 1500- Butte, MT
Rough shifting in low gears, can be dangerous in intersections due to low acceleration ability. The check engine light is on for replacement of Transmission Valve Body Assembly.
Source: NHTSA WEB SITE -
2023 CHEVROLET BOLT EV- El Cajon, CA
The steering sticks when making turns and does not return to center. This causes the steering to drift on the highway and reduces the ability to steer in a straight line. I have not reproduced or confirmed it with the dealer. No inspection and no warning lamps. This issue occurs for a large number of Chevrolet Bolt owners.
Source: NHTSA WEB SITE -
2016 CHEVROLET SILVERADO 1500- Abilene, TX
6L80 Automatic RWD Transmission and Torque Converter is dead. No warning lights or any indications that there was an issue. The RPM climbed and could not drive it in gear. Metal shavings found in fluid. 126,524 miles
Source: NHTSA WEB SITE -
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2025 CHEVROLET TRAX- Hubert, NC
The first problem began at approximately 5,000 miles. After refueling, the vehicle’s transmission would slip severely. The slipping continued to occur intermittently after that point. I brought the vehicle to a dealership Initially, I was told that nothing was wrong with the vehicle. After further testing, the dealership identified a transmission issue related to Technical Service Bulletin 25-NA-211 and stated that the repair was completed. At approximately 8,000 miles, an additional issue occurred where the check engine light illuminated and a warning appeared indicating that the brakes had stopped working. This was extremely concerning and created a serious safety risk. Following the transmission repair, a new and more dangerous issue developed. The vehicle now fails to accelerate properly from a complete stop. When attempting to accelerate, it becomes stuck at approximately 1 mph for around 45 seconds before finally moving. This happens intermittently and creates a high risk of collision when entering traffic or crossing intersections. These issues—transmission slipping, brake warning alerts, and failure to accelerate—pose a serious safety hazard to myself and others on the road. The vehicle has been taken in for service, but the problems have not been fully resolved. I am requesting that this issue be investigated as a potential defect affecting this vehicle.
Source: NHTSA WEB SITE -
2016 CHEVROLET COLORADO- Lewisville, TX
For the past couple years, the electronic power steering system shuts off while driving. Turning off and on the car would usually reset it. These past couple months, that trick doesn't work anymore. Using an OBD two-way scanner, the codes popping up are PSCM not calibrated and it shuts off the braking system as well. This seems incredibly dangerous and am surprised it's not included in the recall. I am shocked the dealership is recommending the entire power steering assembly needs to be replaced at a cost of thousands of dollars. Reading the recall notice (RCSB-21V213-4201), the replacement solution is a $20 cover and repacking of an easily accessible component. This really needs to be escalated to include other model years as well.
Source: NHTSA WEB SITE -
2005 CHEVROLET EXPRESS- Mascott, FL
I was driving and out of no where my brakes “ all four wheels “ locked up as if I was hauling a heavy load . I put on my hazard lights to warn the semi behind me. So I maintained control of my line until the cargo van slowed down to a safe speed for me to pull over . I thought the semi was going to run into the back of me, luckily the southbound line was clear so the semi took off pass me. So as I was coming to a safe stopping speed my brake pedal was stiff as well and when the cargo van slowed down to a safe speed, I pulled over to check my brakes with a warm liquid “ all four brakes were hot “ .
Source: NHTSA WEB SITE -
2021 CHEVROLET TAHOE- Mandeville, LA
During highway driving, alert on dashboard stated “electrical system failing enter idle mode”. Tahoe slowed down and then engine began knocking right as it shut off resulting in needing to coast to the shoulder of the highway safely since engine was off. Towed to dealership and then they came back saying needed a new battery, new alternator belt, pulley and water compartment. After those installed, additional call was made indicating the engine needed a full replacement as it keeps overheating despite no sensor alerts and codes are being tripped. Here we are asked to pay 16K for new engine install and unable to fix.
Source: NHTSA WEB SITE -
2022 CHEVROLET SILVERADO 1500- Miami, FL
One day my truck drove perfect to, the next day while driving it starting losing power drastically on the highway and shuts off that i had to dead steer it to the shoulder.”engine power reduced/grinding/knocking sound came on. I brought it to my mechanic and he says change the engine he is seeing a common thing with these 2.7 liter from this truck model, i paid $6,500 to change it and it worked on the second hand motor that was put in. 4k miles later while driving from GA, i heard the same noises and the same message on the dash and the truck shuts off again in the lane and i had to steer it off to the shoulder. I towed it this time to tropical Chevrolet and paid diagnostic fee for them to look and tell me i need another engine that will run me over fourteen thousand dollars with parts and labor. I told them hey i just had this motor changed 4k miles ago can you figure out whats going on this is unsafe, best they could offer me is trade in the vehicle, no discount no recall no nothing. So i refused and towed it back to the mechanic who swapped it, he said i have warranty and he changed it to another motor and charged me $1,000 because the company he got the engine from said the truck overheated so they wont honor my warranty and he had to pay for it out of pocket…. Yeah! Any way i went to pick up the truck with now the 3rd motor in it and on the highway 5 minutes and 2.8 miles later(i have video proof of this) THE SAME THING HAPPENED! On the turnpike the message came up and the speed dropped no power, it didn't shut off this time but i pulled over safely, still no overheating, i made some videos and sent it to the guys at tropical Chevrolet and didn't even get a reply, i called the mechanic and he tells me to drive it back to him, i did, they did some test and cleared the codes, i drove to auto-nation chevrolet but talking with them led no where, i left, while at the gas pump i turned off the truck and it won’t turn back on now, so it’s towed back to the mechanic
Source: NHTSA WEB SITE