CHEVROLET Complaints

2025 Chevrolet Blazer EV AWD purchased 5/23/25 (under 3,100 miles) The vehicle's Telematics Control Module (TCM) has failed, disabling the built-in navigation system, OnStar services, remote start, and My Chevrolet app connectivity. The dealership confirmed the TCM needs replacement and the part is on backorder with no ETA. This is a known issue affecting this model. I am reporting this as a safety defect for the following reasons: The 2025 Blazer EV does not support Apple CarPlay or Android Auto. With the built-in navigation disabled, the only way to navigate is by using a phone, which requires visual attention to a separate small screen while driving. Under Pennsylvania's hands-free law (75 Pa.C.S.A. § 3316.1), use of handheld devices while driving is a primary offense, making phone-based navigation both unsafe and legally problematic. On at least one occasion, the navigation system appeared to be functioning normally at the start of a trip but was providing materially inaccurate directions mid-route (e.g., instructing me to turn onto a road I had already been traveling on for miles). A system that displays as operational while delivering incorrect routing data is dangerous because the driver has no way to assess its reliability before departing. GM's EV Concierge characterized the loss of navigation as a non-safety feature issue and suggested using a phone holder. This response is inadequate given the vehicle's lack of CarPlay integration, which makes the built-in navigation the only safe, integrated means of route guidance. This vehicle has also required three prior unrelated warranty repairs in 10 months: a recall for a faulty rear parking brake harness (9/25), a 12V battery failure requiring flatbed towing (11/25), and a faulty tire pressure monitor (12/25). The pattern of recurring failures across unrelated systems at minimal mileage indicates a systemic quality issue with this vehicle.

While driving my family home on a hot 90+ degree day. My 2016 Chevy Colorado suddenly has a power loss engine died and i went from 75 to parked in less than 30 seconds. Luckily I was able to pull off the freeway to the median. We were almost hit by two vehicles pulling a trailer and the other pulling a RV. I had to have someone pick my kids up due to the hazards of being stranded on the side of the freeway. We had to have the truck towed. The code we got was for a fuel pump control module. We replaced and had it programed. This did not fix the issue. After further diagnostics from a auto mechanic shop, which we had to pay out of pocket. We learned it was a lifter failure. I have see numerous forums and people sighting "Lifter Failure" in Chevy Vehicles. Where most of us owners have to cover all cost out of pocket. Yet still "NO RECALL" for this issue that seems to be worth a recall. Next Issue the speed sensor which we have replaced it 3 times now in less than 2 years.

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle made an abnormal sound and failed to respond as intended. The vehicle was taken to the dealer. The dealer contacted the manufacturer and was helped in diagnosing the vehicle. The dealer replaced the front brakes on several occasions and replaced the rear brakes once. The contact stated that the 360-degree camera had become inoperable. The vehicle was taken to the dealer, where it was repaired. Additionally, the contact stated that while the dealer was completing a transmission recall repair, the dealer informed the contact that there was an engine oil leak between the engine and the transmission. The contact stated that while driving at various speeds, the engine overheated. The message "Reduce Acceleration - Drive with Caution" was displayed. The vehicle was taken to the dealer, where it was diagnosed with cooling system failure. The vehicle was repaired; however, the failure recurred. Additionally, the instrument panel was intermittently blank. The vehicle was taken back to the dealer. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was approximately 1,000.

I am having power steering issues. I reached out to Chevrolet and they said in their system the recall was performed in 2019 prior to me purchasing the vehicle in 2021. I should not have to pay for an issue that was recalled. I’m unaware of what was done prior to my purchase of the vehicle in 2021

The contact owns a 2026 Chevrolet Trax. The contact stated that while starting the vehicle, the message "Brake System Failure" was displayed. The contact turned off the vehicle, waited for a while, and then restarted the vehicle. After restarting the vehicle, the message "Steering System Not Engaged" was displayed. The contact turned off the vehicle. The vehicle was towed to the dealer, who informed the contact that 3 diagnostic codes were retrieved, indicating a braking system and steering failure. However, the third failure was not provided. The dealer stated that a software update might be needed. The vehicle was not repaired. The manufacturer was informed of the failure. A case was opened with the manufacturer. The failure mileage was approximately 156,000

THIS IS MY 3RD COMPLAINT (Ref: Previous Reports). THE VEHICLE IS NOW A TOTAL LOSS. 1. UNRESOLVED ENGINE/STEERING (Prior Complaints): This 2013 Malibu has a documented history of sudden engine stalling and total loss of power steering at highway speeds. Despite reporting this twice to the NHTSA and to GM, the manufacturer failed to provide a remedy. 2. RECENT SYSTEMIC COLLAPSE: Prior to the car becoming completely undrivable in my driveway, the instrument cluster suffered a total blackout (no speedometer/indicators). This matches GM TSB MC-10181662-9999, proving a known design defect in the electrical system/BCM. 3. RECALL DISCREPANCY: In addition to these engine/steering failures, a mandatory federal recall for the Rear Suspension Toe Link (20V764), which I was notified of in 2020, has 'vanished' from the system without being performed. 4. DENIAL OF SERVICE: The dealer is demanding a $1,900 diagnostic fee to even look at these documented, life-threatening safety defects, including the free federal recall. This is a violation of the Maryland Implied Warranty of Merchantability. On January 6, 2026, the check engine light illuminated, followed by a total instrument cluster blackout and electrical failure. The vehicle has been undrivable in my driveway since this total system collapse. This follows years of stalling and steering issues that the manufacturer failed to remedy."

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that the engine failed after the vehicle was repaired under NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The contact stated that while driving 70 MPH, the vehicle lost motive power. The message "Hot Oil Shutting Down" was displayed. The contact coasted to the side of the road, and the vehicle was towed to the dealer. The dealer determined that the engine had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 36,500.

I am writing to report a serious safety concern involving my 2024 Chevrolet Silverado that resulted in a child being locked inside the vehicle with the key fob present inside the car. On March 25 2026, after parking and turning off the vehicle, I exited the driver’s seat with my key fob inside my purse, which remained in the front of the vehicle. I then walked around to remove my daughter from the back seat. During that time, she climbed into the front seat and pressed the interior door lock button, locking all doors. My daughter has autism and is not able to follow instructions or unlock the vehicle on command. As a result, she was locked inside the vehicle with the key fob present inside, and I was unable to gain access from the outside. The vehicle did not prevent the lock from engaging, nor did it allow me to open the door despite the key being inside the vehicle. This situation required emergency assistance (911) to safely remove her from the vehicle. I understand that many vehicles have “lockout prevention” features; however, in this case, the system did not account for a vulnerable occupant inside the vehicle. Allowing the vehicle to be locked from the interior while the key fob is inside—and without any external override—creates a significant child safety risk. I am requesting that Chevrolet review this design behavior as a potential safety issue, specifically: - Why the vehicle allows interior locking when a key fob is detected inside - Why there is no external override to unlock the vehicle when the key is present - Whether a software update or safety feature enhancement can address this risk This is not just a convenience issue—it is a safety hazard that can lead to dangerous outcomes, especially for children or individuals with disabilities. Please confirm receipt of this concern and advise whether this issue has been previously identified or is under review.

The contact owned a 2018 Chevrolet Malibu. The contact stated that while her son was driving down the road at 35 MPH, he switched lanes into a blind spot and was t-boned by another vehicle traveling at the same speed. The contact stated the impact occurred on the driver's side, left front, and passenger doors, which caused the vehicle to spin out. The contact stated the passenger side then struck a light pole during the spin. The contact stated the driver's side windows were broken, and the entire passenger side of the vehicle was smashed. The contact stated that not a single air bag deployed during either impact. The contact stated no warning lights appeared on the dashboard prior to or during the incident. The contact stated a police report was filed. The vehicle was towed to a tow yard and was later moved to a body shop, where it was declared totaled. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 168,000.

Odometer Fraud. The contact purchased a 2019 Chevrolet Camaro. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of the purchase, the mileage was 70,962. At the time of registration, it was discovered that the mileage was 134,606.