CHEVROLET Complaints

Steering wheel fails to return to center after turns — potential steering gear defect 2023 Chevrolet Bolt EV steering wheel fails to return to center after completing turns, particularly at low speeds. Steering requires manual input to re-center the vehicle after every turn. No warning lights or audible alerts. The issue is not attributable to alignment, tires, or tire pressure, as I have had new OEM-spec tires installed and an alignment performed without any improvement to the steering. I brought the vehicle to the dealership to address this safety concern. They stated unable to replicate the issue and sent me away without performing repair. The dealership charged me for an alignment but provided only post-alignment figures — no before measurements, making it impossible to determine whether any corrective action was actually taken or whether the alignment was a contributing factor. This is a safety concern as it requires constant driver correction after every turn, increasing risk of overcorrection, unintended lane departure, and delayed response in emergency situations. Condition is hazardous in low-speed environments such as parking lots, intersections, on/off ramps, and residential streets where frequent turns are made and rapid corrections may be necessary. Issue is not isolated to my vehicle or model year. Owners of 2017-2019, 2022, and 2023 Chevy Bolt EVs have reported identical symptoms across multiple owner forums, with hundreds of documented complaints. Community research and independent mechanic diagnoses consistently identify the steering gear (rack and pinion) as the root cause, with internal binding cited as the failure. GM's own service manual includes a diagnostic path for "Poor Return of Steering Wheel," confirming GM is aware this condition exists. No recall or service bulletin issued addressing this widespread concern despite years of owner complaints spanning all Bolt EV model years. Request that NHTSA investigate and consider issuing a recall.

Unknown on first appear - key gets stuck in the ignition. This happened for the first time shortly after we bought it. It was still under warranty and the Chevrolet dealership in Washington PA fixed it. We paid to have it fixed and now it’s out again and we can’t get our key out of the ignition and we sit there forever trying to get it to work. Restarting vehicle etc. We had an appointment the other day and sat there well over a half hour trying to remove the key from the ignition because you obviously can’t leave it in the vehicle. We even drive the vehicle to a different spot in a lot to see if it will release what seems to be pressure to get it out? There’s no warranty to fix it and we shouldn’t have to replace the same issue over and over again. I feel this should be a recall or a lemon issue. Also- we took our vehicle to a local inspection auto shop because we have an issue with the transmission shuttering like you are driving over a rumble strip. We were informed there has been recalls on the Colorado trucks through the years however we have no recall on our vin. I believe and feel this should be covered under the recall since it’s obviously is an ongoing issue through the years. There weren’t any warning lights and currently still no warning lights when these issues happen. This is a big inconvenience owning a truck that we bought brand new and having repeated issues that are known for this particular vehicle. Yes it will be available to be inspected upon request. Please assist. Attached is a receipt where we tried to see if the truck was possibly shuttering from being out of aligned. That wasn’t the case and they referred us to Middle Creek Garage where we paid to have it looked at and they told us about the transmission recalls and what they are known for. I can’t find my receipts. Washington Chevrolet in Pennsylvania is who has worked on our ignition key issues twice. Your date below is messing up. Transmission started in 09/2025.

The contact owns a 1999 N/A Chevrolet Suburban 1500. The vehicle was inspected, and the contact was informed that there was an open recall associated with the VIN. The contact was provided the information for NHTSA Campaign Number: 00V122000 (SEAT BELTS). The vehicle was taken to the dealer, who refused to complete the recall repairs. The contact was informed that the part for the recall repair was no longer being manufactured. The vehicle was not repaired. The manufacturer was made aware of the issue and confirmed that the part was no longer manufactured. No additional assistance was provided; however, the contact was informed that the recall would remain open. The contact had not experienced a failure.

We purchased a 2018 Fully Loaded Chevy Silverado LTZ/Z71 ($60,000) in 2019, with the idea it would last. After being super meticulous with maintenance and keeping this vehicle in top condition, we just passed the 110,000 mile mark. I have receipts of all the work/maintenance completed on this vehicle. I began to hear a ticking noise in the engine block, and the check engine light came on, so I pulled the codes and went to a local transmission/engine mechanic to find that I have a bent push rod (manufacture failure) due a failed lifter/AFM system. I opted not to take it directly to the dealer as they charge $179 base rate for diagnosis which could increase depending on the diagnosis needed. After numerous calls, I found this is a very common ($7,500-$11,000+) issue with '18-'21 models. Explored my options only to find the 2021- 2026 engines are worse with issues involving crankshaft, engine seizures and an active lawsuit with the new 6.2L V8 engines. (Silverado, GMC Sierra, Tahoe, Suburban, Yukons) I was then pointed in the direction of speaking to the GM Manufacture directly, again. I had contacted them numerous times and was told the damages, even though are not preventable and are directly due to a manufacture error. I was told I must take my vehicle to a licensed service dealer to be diagnosed. I informed them, that I was already told my vehicle would not be covered so I did not feel the need to endure additional cost only to be told the cost would again, not be covered. I'm not seeking full payment; I even mentioned Goodwill assistance of which they denied; however, I'm without a vehicle and have received very little to no communication in resolving this issue, which is an issue I'm finding is happening to many others alike and General Motors Corp, is not taking any responsibility or accountability in this matter.

The contact owns a 2026 Chevrolet Silverado 2500. The contact stated that while driving at various speeds, there was a rumbling sound coming from the vehicle. There were no warning lights illuminated. The contact associated the issue with Technical Service Bulletin: 20-NA-142. The vehicle was taken to a local dealer and test-driven, and the technician was able to experience the rumbling sound coming from the vehicle. However, the vehicle was not diagnosed because the dealer was unable to duplicate the failure while performing an additional test drive. The vehicle was not repaired. The manufacturer was contacted provided no assistance. The failure mileage was approximately 1,100.

One of the factory solder joints on the air conditioning condenser failed causing the refrigerant to leak out of the air conditioning system rendering the air conditioning notn functional. This is a safety issue because without functioning air conditioning the windshield defogger is ineffective and visibility is drastically reduced. This is a known issue with 2017 through 2018 Chevy Silverado and GMC Sierra trucks. The problem has not been diagnosed by a dealer as I confirmed the diagnosis myself. There were no warning lights when the failure occurred. The only indication of the failure was the loss of effectiveness of the windshield defogger. This failure first occurred on 3/6/26 with 58,485 miles on the vehicle. I am the only one who has inspected the vehicle and it is available for third party inspection upon request.

On February 3, 2026, my vehicle was taken to Rick Hendrick Chevrolet of Buford for diagnosis of a fuel system failure. The dealership charged a $235 diagnostic fee and concluded that the failure was caused by fuel contamination from an outside source. Based on this determination, my warranty claim with General Motors was denied and my case (#89096714) was closed. After this determination, the vehicle was transported to an independent diesel repair shop for further inspection. During the initial inspection, the technician removed the intake cover and discovered a large crack in the fuel injector pump. The pump had catastrophically failed and internally disintegrated, sending metal fragments throughout the fuel system. This clearly indicates the contamination originated from an internal mechanical failure of the fuel injector pump, not from outside fuel contamination. The independent technician confirmed that the injector pump failure caused metal debris to spread throughout the fuel system. Additionally, there was a visible leak at the front of the engine, which should have prompted further inspection in that area during the dealership’s diagnosis. It appears the dealership’s conclusion was based primarily on fuel sampling, without performing a full mechanical inspection of the injection pump and related components.

The contact owns a 2007 Chevrolet Silverado 1500. While driving at an undisclosed speed, there was an abnormal, pungent odor coming from the vehicle. The contact was unsure if any warning lights were illuminated. On a separate occasion, the vehicle drove roughly with an abnormal sound coming from the engine. Additionally, the engine was consuming an excessive amount of engine oil. The contact had to add seven quarts of oil for every 3,000 miles driven. The vehicle was towed to an independent mechanic who diagnosed that the Active Fuel Management (AFM) system had failed. The engine was replaced. The manufacturer was not made aware of the failure. The failure mileage was unknown.

While driving home from Costco with my entire family in the vehicle (4 children and my pregnant wife), I noticed the engine misfiring while traveling on Interstate 80 and mentioned to my wife that something felt off with the vehicle. After exiting I-80 onto Route 46 East at the Denville exit, the truck reached the first traffic light where the vehicle rumbled violently, shook, and completely shut off. The engine would not restart. Dashboard lights illuminated but the engine would not turn over, and the hazard lights would not activate. This created a dangerous roadside situation with traffic approaching from behind at approximately 50 MPH. I exited the vehicle and stood in the roadway directing traffic to prevent an accident while my wife attempted to restart the vehicle and called 911. Police arrived and a tow truck was dispatched. The tow truck driver attempted to jump start the vehicle, but it would not start. The vehicle had to be winched onto a flatbed tow truck.

I replaced the fluid in my truck at 142k miles and when I went through all of the gears and checked for drips or leaking it was fine on that front and then I went to reverse and all of the gears were neural and only revved and when I went into neutral it started driving forward like it was the drive gear.