DODGE Complaints

The part that failed on the 2015 Dodge Grand Caravan was the Active Head Restraint (AHR) on the passenger seat. It suddenly deployed while driving smoothly. The vehicle was going about 15 mph and there was no sudden impacts or movement that would have caused the AHR to deploy. It is available for inspection upon request. The safety of the passenger was put at risk by the potential impact of the headrest unexpectedly hitting their head that could cause physical harm. The deployment also caused a loud noise that acted as a distraction to the driver. The problem has not been reproduced as far as I know. I have seen others on multiple websites reporting the same failure of the AHR. The headrest has not been inspected as of the day of this incident report. There were no warnings or symptoms that would have led me to believe something was potentially wrong with the headrest.

The contact owns a 2011 Dodge Journey. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and traveled to the floorboard with the ABS warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the ABS brake module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer informed the contact that the ABS brake module part had been discontinued. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,000.

The contact owns a 2021 Dodge Charger. The contact stated that while installing the car seats in the rear of the vehicle, the contact became aware that the driver’s side and passenger’s side rear seat belts would loosen unintendedly while attempting to fasten the seat belts. The vehicle had not been taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 61,702.

The contact owns a 2013 Dodge Journey. The contact stated that the vehicle failed to start. The contact stated that the brake pedal was depressed and the Push to START button was pressed; however, the vehicle failed to start. The contact stated that the brake pedal felt firm and added force was needed to depress the brake pedal. The vehicle was taken to the dealer and was diagnosed with ETC (Electronic Throttle Control) system failure. The vehicle was repaired. The contact stated that most recently, the failure reoccurred, and the vehicle failed to start. The vehicle was not diagnosed or repaired after the most recent failure. The manufacturer was not made aware of the failure. The failure mileage was unknown.

In April 2025 I was driving and the abs light came on and windshield wipers went off sporadically. Dodge dealer found nothing wrong. It happened again in June 2025. Dodge dealer had car for 1 week and stated they could not find problem but car was safe to drive. They said to return when problems were more constant. On the morning of 8/14/2025, I dropped someone off at the dr and went to Starbucks. Went inside for order. While driving back to drs windshield wipers went crazy and car started to stutter. I pulled over .4 miles from Starbucks. When I stopped I saw smoke so got out of the car and could see flames. I went to open backdoor for my purse but door would not open. Drivers door was not fully closed so was able to retrieve to call 911. Fire department arrived quickly but front of car was already engulfed in flames. Fire department was able to get Fire out. Car was a total loss.

3.6L V6 Engine, Auto Start/Stop light came on followed by check engine light. Codes for multiple misfires, replaced multiple coils and replaced all spark plugs. After all was replaced, still had the same issues. Took it to a local Dodge dealership and they said it was a head gasket but it would have to be sent off to figure out which one.

The contact owns a 2019 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while the accelerator pedal was depressed. An unknown warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

I got the car on 4/13/2025 from a Toyota dealership with about 31000 miles they told me the car fax showed the car had 2 owners a regular customer and another dealership, they also told me they change the battery but they failed to disclosed that they took the car to a body shop to fix a dent and to be repainted, by mistake they offered me the Toyota warranty 5 years or 60000 miles , on 8/10/25 while driving the car it caught on fire luckily nobody got injured , after putting the fire off the fire department told us the cause of it was an engine malfunction only after 4 months and with about 39000 miles ,from the pictures we suspect the fire started by the fuse box and now I'm looking for answers and who's responsible, the dealership, the previous owner or the manufacturer, the car got totaled.

The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at 30 MPH, the front driver-side seat headrest deployed. The contact heard an abnormal sound before the headset deployed. No warning lights illuminated. The contact drove to the residence. The contact inspected the headrest and noticed it had been pushed forward. The contact was able to push the headrest. The contact suffered minor injuries to the back of the head near the neck. The contact stated that the neck will feel stiff once in a while. The vehicle was not diagnosed or repaired. Upon further investigation, the contact found that other consumers had complained about a metal pin or plastic pin that detached from the head restraint. The manufacturer was not made aware of the failure. The approximate failure mileage was 95,108.

The contact owns a 2015 Dodge Dart. The contact stated that while driving at various speeds, the vehicle vibrated and failed to accelerate as intended while depressing the accelerator pedal. In addition, there was an abnormal sound coming from the engine. The contact stated that while starting the vehicle, an abnormal sound was heard. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic; however, no cause for the failure was found. The contact stated that the spark plugs, ignition coils, catalytic converter, and oxygen sensors were replaced. The failure persisted and had progressively worsened. The vehicle was taken back to the independent mechanic. The vehicle was diagnosed with DTC: P0304 (Misfire in Cylinder #4). The contact was informed that the catalytic converter was turning red from overheating. The contact stated that there was an abnormal fuel odor coming from the engine and entering the vehicle through the A/C vents. The contact was informed that the air-fuel ratio was off due to an imbalance. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure. The failure mileage was approximately 140,000.