DODGE Complaints

The contact owns a 2014 Dodge Grand Caravan. The contact stated while operating the vehicle, the passenger’s side electronic sliding door locking mechanism malfunctioned and erroneously unlatched. Additionally, on several occasions, the sliding door failed to unlatch, and the door could not be opened. The contact stated that occasionally while driving at undisclosed speeds, the message that the door was not latched securely was displayed. During the failure, the interior roof light remained illuminated, and the vehicle would not lock as intended. The battery was disconnected and reconnected to correct the failure. The vehicle was taken to the local mechanic who diagnosed that the siding door locking mechanism was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was not yet notified of the failure. The failure mileage was 235,000.

The ABS module has failed. There was a recall R61 issued previously for this issue of moisture causing ABS module failures. The original recall was completed on this vehicle [XXX]. There is no documentation that the ABS module itself was replaced at that time since this is a tiered recall. The ABS module has now failed and there is evidence on the electrical plug that moisture was present during a recent inspection by an ASE certified mechanic. I took the car to Academy CJD dealership in Tipton, Indiana and they refused to perform the recall again since it supposedly had already been completed. They wanted to charge me a fee to 'diagnose' further. I contend that even though the recall or partial recall was previously completed, the ABS has failed due to the issue the original recall was supposed to prevent. I have a picture of the ABS electrical connector showing evidence of shorting due to moisture. Please let me know if Dodge should be required to complete the recall again, since the ABS failed again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Gas smells in vehicle recall no remedy vehicle smells unsafe. Health hazard concerns

The contact owns a 2021 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The contact was informed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

While driving our key in the ignition will loosen to the left and completely shut off all electrical for the car. The first time this occurred we were driving 55mph on the highway and had to safely steer off of three lanes of traffic with our kids in the backseat, at the time we thought it was a fluke. Now this is happening more frequently. It is the exact same issue listed under recall L25 “the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.”

Unknown . Nothing appeared and there was no warning. Should I have been warned? There was no warnings or anything to prevent me from crashing except to make the best decision possible and crash into a less dangerous position.

Number 2 cylinder is misfiring for 3 months. Have changed spark plugs an wires with the coils twice an does not fix the problem. Have 93000 miles.was told its a head issue with dodge on this motor.

While parked, the front passenger headrest split apart. The active headrest appears to have broken or deployed. The vehicle was in park. No collision. Drive seat did not deploy. Reset of headrest doesn’t not seem possible. latches appear broke. No noise when this occurred. Back seat passenger witnessed the headrest randomly split open

In May after tires rotated the abs warning lights started coming on took my dodge journey back to dealership they analyze it and found it was the abs system but there was no part to order to repair the system.

2021 Tires had wear. Was told Rack and Pinion was out needed to be replaced. Should not drive due to possible loss of steering. Repairs with parts from Dodge. 2024 Ties had wear. Was told Rack and Pinion needed to be replaced. Should not drive due to possible loss of steering.