DODGE Complaints

My car has an extremely bad rough idle. I’ve had an alignment done, new tires, new spark plugs. I’ve done so much work to this car. I have done some extremely deep research and it is a VERY common issue in the 2013 Dodge dart. One thing I also read, is it could be caused due to all of the ground point nuts being painted over, not creating a strong circuit for the ground. That should be a recall because I cannot physically replace all of those nuts. If that’s not the issue, there needs to be an investigation to figure out why this car feels like it will stall out, or I’m going to lose a tire going 65 on the interstate. Something isn’t right with this car and the dealership needs to diagnose it for free knowing it’s such a common issue! I have a very trusted, fully certified mechanic, he has looked at my car, and he is stumped too. No one can figure this out

We've owned this vehiclenot even 4 years. It had an engine recall that it was part of. It says it was repaired, however it never recieved a new engine. Now I just spent $9,000+ to replace the entire engine because of the exact issue of the recall: metal fragments in the engine. Why did I pay for this recall problem? Did dodge replace the engine during the recall? Paperwork says no, but shows it was "repaired". If it was replaced, why did I replace it again for the exact same issue? Dodge has financially ruined our family. Besides this $9k we've spent $6k on engine work before the new engine, $4,500 on transmission work (with more to come as we're currently experiencing transmission issues) and $6k + on all kinds of issues that has never occurred on any vehicles I have owned in the last 30 years. And we've spent all this in under 4 years. This is unacceptable! For an american auto maker to produce and sell vehicles like this. This is why we people buy foreign. This dodge IS NOT a well built, trustworthy and dependable car. You won't believe how many times we've had to miss school and work because the car was broken down or being repaired. Our Honda civic was 20 years old, ran better and was 100% dependable. I never had to replace the engine, do ANY transmission work or have had half the problems with my civic than I have had and currently have with this "american" car that is only 11 years old. As a 1 income family with 2 kids in college and one still in high school, this is completely devastating to us. Trying to save money and get ahead and ALL OF IT has been spent fixing this vehicle. Dodge has completely devastated our family. How can an American auto maker be allowed to get away with producing vehicles like this? Why should I have to go bankrupt owning a dodge? Why won't they accept responsibility for their defective product? I've spent $25,000 fixing this dodge in 4 years. I can't afford to fix it or buy a new car. We're ruined

The key loses contact and vehicle shuts off at random times. The vehicle is not able to be steered when shut off happens. Could very easily cause an accident. It has happened driving on the highway at highway speeds and also on county roads driving slower. There are no warning messages. I have inspected it myself and believe the ignition box needs replaced

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2009 Dodge Ram. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound. The contact stated that while inspecting the vehicle, the contact became aware that the rear fuel tank strap mounting bracket had detached. The vehicle was taken to an independent mechanic where it was diagnosed with a failed rear fuel tank strap mounting bracket. The contact was informed that the rear fuel tank strap mounting bracket needed to be replaced. The vehicle was not repaired. The contact stated that about five years prior, the front fuel tank metal strap mounting bracket was replaced under NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline). The manufacturer was made aware of the failure. The failure mileage was approximately 180,000.

The contact owns a 2015 Dodge Durango. The contact stated while the vehicle was parked, there was an abnormal sound coming from the engine. No warning light was illuminated. The vehicle was driven to an independent mechanic and was diagnosed with engine failure. The contact stated that there was a recall for the failure; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The contact researched online and became aware of NHTSA Action Number: 10239957 (Engine and Engine Cooling) however, the VIN was not included. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was unknown.

I somewhat recently purchased a car from Capital Chrysler Dodge Jeep Ram in Indian Trail, NC that is still under warranty. Less than a year old, a little over 5k miles. Recently my backup camera is saying not available or it is very glitchy, also trunk lid liner loose. This is my daily driver. Dangerous to operate, as it drastically decreases my rear visibility. Took it in a couple of weeks ago, waited over two hours for them to say it needed further diagnosis because they don't know what the issue is, or how to fix it They didn't initially offer me a car to drive as this is my only vehicle. When I said that I was contacting the NHTSA, FTC, NCDOJ consumer division, and the DOT, they said drop it off, we'll give you a car to drive. Now they are not responding to my calls or emails, after they said bring it in at my convenience. Like they're not interested in providing warranty work to a potentially dangerous situation. I have to contacted NCDOJ consumer division, The FTC, the NCDOT as thinking about possible legal counsel, if this matter is not resolved. Thanks in advance for your help. People need to be warned about quality issues with these vehicles. Some very major.

The drive seat headrest popped open for no apparent reason. My son had placed a hand on the back of the seat when entering the back seat and it just popped right open. From what I understand this is a safety feature when in an accident. That feature is no longer working so that places myself at risk when driving. It obviously malfunctioned, and needs to be replaced. I have not yet taken it to get serviced. There were no warning lights regarding this issue and this happened about six months ago.

On July 28, 2024 I was getting ready to go to work. I got into my driver seat and sat down and the headrest deployed. Hitting me quite hard in the back of the head there was no accident or bumping of the vehicle, which would cause this. I had to go to work, but had a headache the entire evening due to this and woke up the next day being today still with a headache from the injury caused by the van headrest exploding

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,989. VIN tool confirms parts not available.