DODGE Complaints

I had purchased the vehicle in early April of 2024 from Drive Time in Langhorne PA. I've had mechanical / engine issues since then. On [XXX], my daughter called me and informed me that the vehicle shut down while she was driving with my infant grand daughter, on the highway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Transmission is beginning to fail. I'm afraid it's gonna go out while driving Just purchased car about 2 months ago and started noticing the transmission issue

Driver’s headrest deployed, popped open while vehicle was turned on but in park. My safety was at risk , had I been driving not exactly sure how I would have reacted. Especially since when it deployed ( exploded open) it did so to the back of head causing blunt pain from back of head down neck. Initially thought I had been rear ended due to loud noise and force of head being pushed forward. There was no forewarning at all. Due to pain, was not able to verify with dealer of insurance agent as of yet.

While driving and all seat belts buckled the seat belt and air bag indicator chimes.

When you are driving all of a sudden it just won't go forward and it has slipped into neutral. You have to find a place to coast so you can shut it off and restart it then it will go again. You never know when it's going to do it so it's very dangerous because there is not always a place to pull over. I have to put my flashers on and hope everyone goes around. I took it to repair place and they were unfamiliar with this happening. It does this from 1 to 4 times a day.

The contact owns a 2018 Dodge Journey. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to a local dealer who diagnosed a failure with the ABS unit; however, the parts to perform the repair were not available. The vehicle was not repaired. The dealer was contacted again to confirm parts availability and referred the contact to the NHTSA Hotline for assistance. The manufacturer was also made aware of the failure and a case was opened. The failure mileage was approximately 70,000.

The lock mechanism to the sliding door failed and is stuck in the locked position. What the danger is, and an extreme safety concern, is that the door can not be opened manually. So neither the automatic function (both button on the car itself and key fob), nor the manual mechanism on the lock itself, is functional. The door is locked with no way to open it either from the inside or outside. This is a grave safety hazard and I am shocked that this has not already been made into a recall. I have researched this issue and it has been ongoing for many years now, specifically with the 2018 model and other models as well. Dodge needs to issue a recall and fix this problem.

As I was driving to pick my son up from work at 10pm, I started to drive my 2013 dodge journey sxt and noticed my head position didn't feel right. I got to my sons job and as we were making our way to the gas station to get gas before we headed home my headrest hit me in the back of the head randomly. The active headrest sprung forward hitting me in the back of the head. Luckily I was not driving at that moment or it could have caused me to crash, being that it was night time and raining. I got home where I could get my flash light out and give it a good looking over and realized that it the clips on the inside of the active headrest broke. I tried to reset the headrest to dee if there was some other mechanism that would let it re-clip back in place and it just keeps springing forward. I have not taken it to get it looked at yet as I am writing you on the same night of the incident. I tool a picture of the headrest in it sprung forward state. I have also read alot of reviews on cargurus website about other dodge journey owners having the same issues. Over 20 complaints regarding this same issue. There were jo warning signs other than me noticing my head position felt strange before the headrest completely sprung forward.

Risk of death due to gas inhalation, risk of bodily injury due to malfunctioning airbags. Manufacturer does not have a remedy.

Seat belt starting to unlock on its own-Driver Airbag malfunction-Passenger seat Reverse gear malfunction -code. Tsb 21-039-24