DODGE Complaints

The contact owns a 2013 Dodge Dart. The contact stated that the passenger’s side air bag warning light was illuminated while driving. The contact stated that after the first failure, the vehicle was taken to the dealer where the failure was unable to be determined. The vehicle was not repaired. The failure had continued intermittently over the years; however, the warning light had remained illuminated while driving. The manufacturer was notified of the failure and informed the contact to take the vehicle to a dealer for diagnostic testing. The manufacturer stated that the vehicle was not included in a recall. The approximate failure mileage was 30,000.

My brakes went out on me and couldn't stop. My engine has been overheating and making a weird ticking noise.the front suspension is loose and has caused me to hydroplane on the highway and slide

[XXX] [XXX] ] Urgent Safety Concerns with 2017 Dodge Charger Daytona - Complaint [XXX] Hello Dodge Corporate, I am writing to express my extreme dissatisfaction and deep concern regarding the safety issues I have encountered with my 2017 Dodge Charger Daytona, which I purchased as a brand-new vehicle from Fremont Chrysler Dodge Jeep Ram. I am reaching out to you as the first owner of this vehicle with genuine worries about its safety features and functionality. Recently, I experienced a terrifying situation while driving my Dodge Charger on the highway. At a speed of 75 mph, the vehicle unexpectedly applied the brakes on its own, putting me and other drivers at significant risk of an accident. This erratic behavior is entirely unacceptable and poses a severe threat to both my safety and the safety of others on the road. Moreover, the issues do not end there. On numerous occasions, my Dodge Charger has exhibited erratic behavior, including failure to accelerate, sudden stalling, and a complete blackout of the dashboard display. Despite repeated attempts to rectify these problems, including multiple battery replacements, the vehicle remains unreliable and unsafe to operate. Additionally, critical safety features such as the backup camera have ceased to function, further compromising my ability to operate the vehicle safely. It is pertinent to note that my Dodge Charger has only accumulated 23,000 miles since its purchase in 2017, indicating that these issues are not a result of normal wear and tear but rather a fundamental flaw in the vehicle's design or manufacturing. My attempts to address these pressing safety concerns with both the Dodge dealer and your corporate customer service department have been met with disappointment and disregard. I was informed that since my vehicle is no longer under warranty, there is nothing that can be done to remedy these life-threatening issues. This response is utterly unacceptable and fails to acknowledge the INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT

Both sliding door actuators are malfunctioning. The door locks have to be manually locked and unlock. Searching the internet, I found that if the door is not lock, the door can disengage and fly open. This has not occurred and we keep the doors locked. I was told by the dealership that because my 2017 Dodge Grand Caravan was manufactured in Canada that the RT warranty does not pertain to my vehicle. This is a very expensive repair. Since both of my doors are affected, it could cost around $1,300 to repair both. If this was an isolated incident, I could understand having to pay for the repair. However, it seems to be a common problem. The part is defective and the cost should not be bared by the consumer.

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2008 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed and making a turn the vehicle stalled. The contact stated that the vehicle could not be restarted and was towed to the residence. The contact diagnosed the vehicle WIN Module failure. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000.

Twice over the winter my serpentine belt came off as I was driving through a puddle. Nothing deeper than a few inches. It also happened once last year.

Massive battery drain issue, resulting in dead battery, causing the need to replace the battery yearly. Lane keep does not function at all. Does not provide any assistance in staying in the lane. Lane departure warning only has a dash indicator and no further alert to inform operator of possible lane departure

When braking the engine goes into an uncontrolled fast idle that smokes the tires. Need to shut off engine immediately. This is intermittent. It is the 2nd time I had in to the dealer. Had it towed.

The contact owns a 2019 Dodge Grand Caravan. The contact stated on one occasion while driving approximately 35 MPH, the second-row passenger’s seat folded onto the contact's nine-year-old son. The child sustained neck soreness. Medical attention was not provided. On another occasion, while the vehicle was turned off, the second-row passenger seat folded inadvertently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage 75,000.