DODGE Complaints

On my 2017 Doge Durango RT the “Racetrack” light has failed and created a safety issue for my vehicle. The LED light on the hatch has failed from poor manufacturing and has allowed water it get into the light shorting out the whole taillight. This has not only made a running light not work while I’m driving, but has caused the license plate light and the rear backup camera to fail. This is an over 1000 dollar repair. I will replace it for the safety of my family and those who drive on the roads with me. I have seen many other dodge Durango of the same model years that have a similar problem. There is a large online community who report the same issue. I hope this issue has not caused an accident for anyone else.

The car will turn systems of the car off and own without anyone touching anything windows rolling up on their, traction turning off, and climate controls and A/C coming on by itself. I contacted Stellantis last year about this vehicle and received no substantial resolution. This exact thing happened when I owned a 2014 Dodge Journey and I submitted the same complaint. I have taken video of this occurrence, there is no way to demonstrate issue via still photo.

Transmission, 845RE, showed moist casing and oil pan. Inspected and removed transmission to discover a stress fracture in top housing/casing of the transmission. Unable to repair or replace due to no replacements available through any supply source.

Audible ticking noise from valve train. Upon further inspection a discovered a damaged roller follower. Cause of damage was the failure of the needle bearings within the roller follower

The contact owns a 2010 Dodge Journey. The contact stated while driving at an undisclosed speed, the steering was inoperable. The contact stated that while parking the vehicle, the steering failed to function as intended. The contact stated that the steering wheel was difficult to turn. Additionally, the contact stated that while at a stop light, the vehicle lost motive power. The contact was unable to restart the vehicle. The vehicle was towed to the residence. The contact stated that the failures had been intermittent for the past two years. The vehicle was towed to the dealer, but the failure could not be duplicated. The vehicle was not repaired. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000.

The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. The RPM increased rapidly, after which the vehicle suddenly lost motive power and began to roll backwards. The contact was able to bring the vehicle to a complete stop and shift into park, after which the vehicle returned to normal functionality. The check warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission hydraulic pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 140,000.

The contact owns a 2013 Dodge Journey. The contact stated that while driving at various speeds and driving through slush or snow on the ground, the traction control failed to operate as designed. The message to check all-wheel drive was displayed. The contact related the failure to NHTSA Campaign Number: 15V675000 (Electronic Stability Control, Service Brakes, Hydraulic) however, the VIN was not included. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 89,000.

The ignition switch is faulty and extremely dangerous. The module that is defective is called the WIN module or Wireless Ignition Node module. Over 1 million dodge and Chrysler cars between 2008 and 2010 were recalled for this issue but when I called the local dealer for my 2010, they claim my car does not have the issue. I had the same exact issue with my 2008 and it also was claimed not to be covered which cost me over $600 to repair. What is the issue? Well, the car will spontaneously turn off while driving and or go into the accessory mode. This is extremely problematic because it is happening at random and is unexpected. In addition, the key then requires the driver to force it into the hole using extreme pressure to get it re-started. I feel that not enough of these were recalled as I have the exact problem (twice now on both my Vans) as described in R03 / NHTSA 14V-373. Since I keep my cars longer than most, this it seems entirely possible that the issue shows up later as the car ages. Incident can be re-produced at will with slight manipulation and happens at least once per week without trying to force the issue.

The “racetrack” tail light on my wifes Durango is completely burnt out due to water infiltration in the assembly, which is a now known issue for multiple drivers of a Durango. With that being said, since it’s been burnt out, my wife has almost been rear ended 3 times now and I believe it could have something to do with 90% of tail lights that is equipped with the vehicle is now burnt out due to a flaw in manufacturing. It is also a $1000+ repair being you have to replace the entire assembly. Her application of the brakes would be more well known if the entire assembly illuminated and make safer driving conditions for her and others. I understand the product needs replaced but with it being a now known flaw, I don’t believe it should be at the expenses of the vehicle owners.

Power steering return hose ruptured when I started the vehicle after setting in sub zero temps for about a week. Found a recall for this same problem but my vehicle was not listed. I feel it should have been. Hope you can adjust the recall for this major issue.