DODGE Complaints

Vehicle i cranks but doesn't always start. I did notice even after it started it seemed to run normally .But when I turn the key off I can still hear fuel pump running. It never shut off. I had to pull the relay fuse. After doing some research. I found that there was or is a safety recall on the fuel pump relay on other Chrysler vehicles having the same issue .Safety recall P54/NHTSA 14V-530. The vehicles that were recalled uses the same tipm as my vehicle. Just wanting to know if you can tell me if my vehicle falls under the same recall if so how can I get it repaired. And if it doesn't fall under the same recall why not. It doesn't seem to be very safe for a fuel pump to be running constantly. I do not have the best of hearing. My wife was the one that noticed that it was still running.

The contact owns a 2015 Dodge Grand Caravan. The contact stated that while his niece was driving 35 MPH, the vehicle briefly shifted into neutral before shifting back into drive independently. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not diagnosed or repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 16V461000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 104,000.

My drivers side headrest busted open and hit me hard in the back of the head. I was driving around 45 mph when I heard a loud pop and I got hit in the back of the head. This caused me to panic and swerve, thinking I got hit by another driver. My mother, child, and myself were in the car at this time and it was a safety hazard, not only to me, but them as well. Being hit by by the head rest set off a bad migraine and neck pain. I have not had it looked at as I can not afford to do so.

The lighting system allowed water to enter the lights, causing them to fail as they filled up (from bottom to top) to the point that they won't properly indicate running lights or brake lights. This failure has been slowly occuring over the course of 4 years until it now fails to pass the safety inspection.

The contact owns a 2017 Dodge Charger. The contact stated while the vehicle was parked, the contact became aware that three of the interior door panels had separated from the window. The driver’s side door was still intact. No warning light was illuminated. The vehicle was diagnosed by a dealer. The contact was informed that the failure was due to the sun melting the seams. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not under warranty. The failure mileage was unknown.

Car dies while driving at speed. Also will die at low speeds such as when turning or parking or waiting at a stop light. Sometimes have to wait before restart if dies at speed. If dies at low speed will start right back up. Dealer says no codes. Even when it died while on the techs computer he could not see a problem. These cars have been notorious for electrical problems due to Totally Integrated Power Module. Fuel relay recall did not solve the issue.

Passengers side back sliding door power locks will not lock the door . Driverside back sliding door will not unlock. Occasionally makes a buzzing g sound. Cannot manually unlock the door or open it.

Goodyear examined my Durango on October 4th 2023. Examination results reported a flawed electromechanical steering gearbox. Price to repair including parts, upwards of 4,000 dollars. I have a prepaid warranty covering repairs and parts. Parts availability from the Chrysler corporation are the issue. The dealership Orange Park Chrysler Jeep Dodge was informed AND examined the vehicle themselves. They related to me the "part isn't available". I returned to the Goodyear dealership. Their response is the same. Neither factory nor aftermarket steering gearbox are available for purchase. Therein lies the reason for this report from me. I've written emails to Chrysler (stellantis) customer service 3 times. The 3rd time being today October 16th. They responded once shortly after the October 4th email. Since then quiet as a church mouse. So far the steering gearbox just pops and makes grinding noises. I'm 67 years old and existing on disability payments. I can't get the parts. I still owe 32,000 plus (9650 for warranty coverage). So I CAN'T get rid of it. If it fails while being driven, State Farm won't cover the damages because I KNEW the vehicle was needing repairs and continued to drive it. I'm FORCED to drive it because of parts UNAVAILABLE by Chrysler or the aftermarket. I can't afford a rental car for what appears to be an EXTENDED period of time. I can't attach the 3 emails here. However the emails WILL be retained for future reference. Any assistance you may provide would be greatly appreciated.

Water continually builds up in the middle part of the tail lights. This is now making the lights in my tail lights go out. These are lights that can't be replaced without replacing the entire piece. I see this often on Dodge Durangos of my model and it's definitely an issue. I still cannot find out how water is getting in and it will continue to make more of my taillight go out.

I have brought the car to the dealership three times. It stalls and hesitates when accelerating. The dealership cannot recreate the issue because it only happens after you've been driving all day running errands and they don't have anyone that can duplicate the problem. It has stalled on me several times in traffic are leaving fast food. Restaurants with my grandchildren installed across three lanes of traffic and when backing out of the driveway it stalled on the highway. The dealership explained to me that this particular motor consumes oil and goes into a protection mode. There are no check engine lights. Are any warning lights that ever come on in the vehicle. I only have 33,000 mi . I was explained to me that I need to start checking my oil about every thousand miles but that is just a manufacturer's defect in the motor and it just consumes oil. That was told to me by Benjamin ,My service advisor at Ralph Sellers Dodge Chrysler Jeep I'm now scared to drive my vehicle.