DODGE Complaints

The active restraint in the driver’s side headrest deployed on it’s own without the vehicle being in a collision.

Vehicle park on a flooded street on July 2 2023. Water lever getting to a certain level that decided to moved . Once vehicle was start the water got to the throttle and water inside motor.

The contact owns a 2012 Ram 2500. The contact stated the vehicle failed to start intermittently. The contact also stated that the air bag warning light was illuminated. The vehicle was taken to the local dealer and the dealer was made aware of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 168,000.

On July 1, 2023, I was driving on the I-20 going approximately 70 mph close to mile marker 167 in Talladega County, Alabama, when something hit my windshield causing me to swerve off the road and hitting the side railing. The the front end and the driver's side of the vehicle was smashed in and my vehicle was totaled. However, none of the airbags in my 2020 Dodge Charger ever deployed. I did not require medical assistance immediately after the accident, but my concern is that the airbags should have deployed during the accident during the accident. By the airbags not going off my safety was put at risk. If this is a problem in other 2020 Dodge Chargers other people's safety is being put at risk. The vehicle was inspected by my insurance, Progressive, for property damage evaluation. They concluded that the vehicle was totaled. There were no signs or warnings prior to the accident that there was an issue with the airbags. I have also checked for recalls using the vehicle's VIN and there were no safety recalls.

Vehicle was parked and engine off. The driver’s side head restraint deployed suddenly and almost hit me in the face. When I looked inside, the plastic hooks that hold a metal pin in place had broken off.

2 days ago my vehicle was in a wreck. A car T-bone the truck on the passenger side, causing the axle to break and the wheel to deflate. The airbag did not deploy during this accident, even though the car was rammed into a pole. Causing Slight injury to the driver.

The contact owns a 2018 Dodge Journey. The contact stated that after shifting into reverse(R), the camera image was upside down or the screen only showed static. The contact stated that the failure had become a recurring failure. The contact stated there was no warning light illuminated. The contact had taken the vehicle to an independent mechanic who determined that the back over prevention camera needed to be replaced. The vehicle had not been repaired. The contact was made aware of NHTSA Campaign Number: 18V398000 (Back Over Prevention) by the mechanic. The manufacturer had not been informed of the failure. The failure mileage was approximately 86,000.

The contact owns a 2009 Dodge Journey. The contact stated while driving 60 MPH, the vehicle failed to properly accelerate. Additionally, the transmission failed to properly shift into the intended gear, with the check engine warning light illuminated. The contact pulled over on the side of the road and shut off the vehicle and the vehicle failed to operate normally. The vehicle was towed to an independent mechanic and the contact was informed that the ECM/ECU needed to be rewired. The ECM/ECU wiring harness was replaced; however, the failure persisted. The vehicle was taken to the dealer and the contact was informed that the PCM needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 165,000.

The electric steering rack failed. I was turning into a parking lot and suddenly there was no power steering. Luckily I had both hands on the wheel and was able to avoid an accident. A dash light came on at that time related to steering. My mechanic was able to pull the code. I was able to drive home. What component or system failed or malfunctioned, and is it available for inspection upon request? I have the EPS unit right now - but it is a Core and I have 14 days to return. Please let me know ASAP if you want me to keep it. How was your safety or the safety of others put at risk? Sudden loss of power steering without advanced notice. Old cars with power steering often make a "noise" prior to failure. Electric Power Steering like on my car doesn't provide advanced notice of issues. Also, failures of power steering at 57K miles are rare. But Dodge (Chrysler) have had prior NHTSA issues and recalls prior with EPS. Also, it seems like this may be a common issue - as there are almost no new parts available, no reman/aftermarket parts, and very difficult to find used. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No - out of warranty Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Nothing prior - but warning light after EPS failure.

Horn randomly sounds which has nearly caused accidents. The only way to stop it is to remove fuses. This is a common issue with the horn pad wearing.