DODGE Complaints

I'm original owner of 2009 dodge journey, and hearing of electrical problems causing fires, I want to inform you. 1) I have been having problems with the horn sounding off intermittently. 2) I have my radio that stop working which has the hands free cell phone speaker and the review camera. 3) most recently the drivers side door window switches to driver's window and front passenger window stopped working. I don't know what would be next but am concerned about the safety of my family in reference to this reported fire incident. Thank you for reading [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The window regulators of this car (& other vehicles of the same model) is a poor product of productivity. The cable wires that hold the window to guide the window up & down are known to & have become tangled up around the component that is said to properly wrap up the guided cable wires in the correct placement for the windows to continue to be able to roll up & down as intended. It's not just one door, it is literally every single door in this vehicle that has this issue. When I decided to try & save a little bit of money & get some used window regulators, I go to a salvage yard that had another dodge caliber (different model, how ever, same window regulators) just to find upon inspection, that every single door has a spoon in between the window & the rubber guard piece. Took the door panel off to further inspect & that vehicle had the same issue I have at this very moment... Cable wires completely tangled up and completely non salvageable. Removed the spoon & the window fell down. Now I understand that it doesn't sound like a safety issue but when you are driving down the highway, doing the speed limit, and your window falls down, it's very startling and honestly a distraction while driving. Not only is that a distraction but have you ever had a bird fly into your car, from the hole that was once a window? Talk about a distraction. It's like a bee flying into your helmet while riding a motorcycle or 4wheeler. Ah! Main focus is that flying object to come out, so you try to roll down the other windows only to remember after pushing the buttons that, oh wait, they won't roll down. Ever since the window fell, Not only is that a safety issue for the ones in my car, now it's a safety issue for those driving onside of me till I can get onto the shoulder, if there is one. And hopefully the weather is nice Yes, it has been confirmed & inspected by an independent service center, & yes it is available for inspection upon request. No warning lamps.

The frame has rusted thru, the fuel tank strap has failed and the fuel tank has dropped. If this had happened while driving, it could have killed him and many others. Upon researching for information, we found recall U04/nhsta 18v-160 which stated this document replaced service bulletin TSB# 1400218 - all for this exact problem. This was a regional recall/extended warranty and was not issued for vehicles in our region. But this document does state that should any vehicle meet the criteria described (make date range, model year, and problem) that that vehicle should be covered. My fathers truck meets all 3 criteria. Upon calling FCA (Fiat, Chrysler Automobiles), who issued the document, we were told that we aren't able to be included in this issue, since we don't have a recall listed and also because the recall turned from a recall to an extended warranty that expired in 2022. If this is a known issue why is there an expiration date on the repair of it? My father's truck only has about 67,000 miles on it, which is probably why the problem is only presenting now. And if we had known there was a possible chance that this could happen, why weren't we informed to check it? He is the original owner of the vehicle and we are appalled at the FCA repsonse. The document in reference is attached.

Shifter knob moves freely without having foot on brake so the shifter doesn’t lock into a gear. Message appears on dash “Service Shifter”.

The vehicle keep locking and unlocking by itself even when I am driving. Also when I was driving the airbags deployed on its own but no accident

While I was merging onto the freeway with my daughter, I accelerated to a speed of 60 mph and it felt like my transmission dropped. My car was revving at 5k rpm’s and would not allow me to go any faster than 45 mph. Luckily no accident occurred as I was able to safely get my child and myself off the freeway. I now have a service appointment scheduled with dodge to see why this happened. But after ready these other complaints, I now see this is a potential recall! Hopefully my warranty covers this repair…

This is now the 2nd time the racetrack light that houses the rear taillight assembly has allowed water to gain entry into the electrical system. Causes the lights to corrupt and short out. FCA refuses to acknowledge this issue. This is a problem not just with my vehicle but there are 100's of these reported on the internet. Including a pending class action lawsuit because FCA refuses to acknowledge the issue. We need someone with higher authority to hold FCA accountable and issue a recall with a permanent fix! Please help me and all the other owners!!!!

The exhaust manifold bolts have broken off inside the block 3 times in 7 years. I have fixed them every time. Most recently, I was advised by service manager at Lithia Chrysler Dodge that 4 manifold bolts were broken and the repair cost $1490. This is a very common issue that needs a recall.

The contact called on behalf of his mother-in-law who owns a 2010 Dodge Journey. The contact stated that the vehicle was displaying erroneous electrical functions. The contact stated that the windows would roll up and down, the windshield wipers would suddenly activate, the exterior lights would illuminate, the doors would lock and unlock, and the horn would sound. The vehicle also suddenly stalled while driving at various speeds and while also while idling. The failure was intermittent. The vehicle was taken to the dealer who replaced the key fob however, the failure persisted. The dealer was contacted and offered to change the fuse box; however, the repair was not performed. The manufacturer was not made aware of the failure. The approximate failure mileage was 67,199.

November 2022-While trying to use my windshield wipers to clean my front windshield I noticed I could not turn them off plus they would move super fast then very slow. Over the next few months my windshield wipers would sometimes work normal but now they are consistently running sporadically: running fast, slowing down starting and stopping on their own. This is a very dangerous situation during a rain storm and I am going to take my truck into the dealer for repair but for safety reasons, this needs to get looked into for recall.