DODGE Complaints

OCCURS WHEN VEHICLE IS IN MOTION OR STATIONARY. ALTHOUGH PROBLEM IS PRIMARILY OBSERVED WHILE IN MOTION. ACCELERATOR/BRAKE ASSEMBLY MOVES TOWARDS THE SEAT WHILE VEHICLE IS IN MOTION. THIS CAUSES INCREASED PRESSURE ON THE PEDAL UNKNOWINGLY. IF DRIVING - THE CAR WILL SUDDENLY AND UNEXPECTEDLY ACCELERATE, IF BRAKING - INCREASED PRESSURE CAUSES UNPREDICTABLE DECREASE IN SPEED. THE PROBLEM HAS BEEN ADDRESSED BY DEALER TWICE ON THE SAME VEHICLE. THE FIRST TIME THE SWITCH WAS REPLACED WHICH DID NOT FIX THE ISSUE. THE SECOND TIME THE ENTIRE ACCELERATOR/BRAKE ASSEMBLY WAS REPLACED WHICH DID FIX THE ISSUE. AFTER LESS THAN ONE YEAR THE PROBLEM HAS OCCURRED AGAIN. THE PROBLEM IS THAT EVEN A SMALL INCREASE IN PRESSURE ON THE GAS HAS A DRAMATIC EFFECT ON SPEED AND ACCELERATION. IT IS ALMOST IMPERCEPTIBLE THAT THE PEDAL IS MOVING TOWARDS THE DRIVER WHILE DRIVING. THE PEDAL WILL CONTINUE MOVING UNTIL AT FULL FORWARD (CLOSEST TO THE DRIVER) OR SWITCH IS USED. THE SWITCH LOCATED ON THE SEAT WILL STOP THE MOVEMENT AND STILL OPERATES TO MOVE THE PEDALS BACK TO THEIR DESIRED POSITION.

I HAVE A 2015 DODGE JOURNEY THAT HAS HAD MAJOR PROBLEMS WITH IT. BEFORE THE CAR WAS EVEN A YEAR OLD IT WAS TAKING INTO THE SHOP FOR TRANSMISSION PROBLEMS. THE CAR COMPLETELY SHUT OFF ON ME WHILE DRIVING IN THE MIDDLE OF A BUSY INTERSECTION WHILE I WAS TURNING LEFT. THE CAR WOULD NOT RESTART AND HAD TO BE TOWED TO THE DEALERSHIP. AT THAT POINT, THE SERVICE WAS ESCALATED TO A HIGHER DEPARTMENT AND A HIGH LEVEL REPAIR PERSON WAS BROUGHT IN. LESS THAN 15,000 MILES LATER, THE CAR BEGAN HEAVILY SHAKING EVERY TIME IT WAS DRIVEN. THE FIND WAS THAT THERE WAS A MISSING BOLT IN THE TIE ROD. THE SERVICE MAN SAID THERE WAS NO REASONABLE EXCUSE THAT COULD EXPLAIN HOW THIS WOULD EVEN OCCUR. TODAY, THE CAR IS IN THE SHOP FOR THE SECOND TIME IN THREE DAYS. INITIALLY FOR THE BATTER LIGHT COMING ON WHILE DRIVING. I WAS TOLD THERE WAS A LOOSE WIRE AND SOME CORROSION ON THE BATTER BUT THAT IT WAS REPAIRED. LESS THAN 24 HOURS LATER THEN LIGHT CAME ON AGAIN WHILE DRIVING THIS TIME WITH THE WARNING ON THE PANEL THAT READ BATTERY SAVING MODE. I IMMEDIATELY RETURNED THE CAR TO THE SHOP. WAITED ALL DAY YESTERDAY ONLY TO BE GIVEN THE SAME EXPLANATION THAT WAS PREVIOUSLY GIVEN. UPON FURTHER PROBING I DISCOVER THE CAR HAD NEVER EVEN BEEN RE INSPECTED. THE CAR CONTINUES TO BE IN THE SHOP HAS HAS BEEN UNDRIVABLE FOR 4 DAYS NOW. I HAVE A 6 YEAR OLD SONE WHO IS TRANSPORTED IN THE VEHICLE DAILY. I'M BEGINNING TO FEAR FOR HIS SAFETY IN THE CAR GIVEN ITS HISTORY AND WILL NO LONGER PLACE HIM IN HARMS WAY BY DRIVING IN THIS CAR. THE UNBELIEVABLE SERIOUS PROBLEMS THAT HAVE OCCURRED WITH THIS VEHICLE ARE ALARMING. ESPECIALLY, GIVEN THE FACT THAT THERE IS NO CLEAR EXPLANATION AS TO WHY THE ISSUES ARE ARISING. THESE ARE NOT NORMAL WEAR AND TEAR COMPLICATIONS. THESE ARE SERIOUS MANUFACTURING ISSUES.

I STARTED THE VEHICLE WITH ONE FOOT STILL OUTSIDE OF THE VEHICLE SO THE KEY FOB COULD BE DETECTED AND EXITED. AS I EXITED THE VEHICLE AND TOOK MY RIGHT FOOT OFF THE BRAKE THE CAR THEN ENGAGED INTO DRIVE AND CRASHED INTO THE WOODS. MY RIGHT ARM WAS SLAMMED IN THE DOOR AND I HIT MY BACK ON THE SIDE OF THE VEHICLE. FOUR OF MY SMALL CHILDREN WERE OUTSIDE OF THE VEHICLE WHEN THIS HAPPENED. THERE WAS A DECENT AMOUNT OF DAMAGE TO THE VEHICLE. I TOOK MY VEHICLE TO A LOCAL DEALERSHIP WHERE THE PROBLEM WAS NOT DUPLICATED AND THEY COULD DO NOTHING TO RECTIFY THE PROBLEM. I AM CURRENTLY WAITING TO HEAR BACK FROM THE MANUFACTURER. I HAVE RECEIVED MEDICAL ATTENTION FOR MY INJURIES AND A POLICE REPORT HAS BEEN FILED. THIS A VERY DANGEROUS ISSUE THAT NEEDS TO BE ADDRESSED. *TT *DT UPDATED 10/15/18*JB

WITHIN THE FIRST FEW WEEKS OF DRIVING THIS LEASED VEHICLE, I REPORTED THIS TO THE DEALER. THE PROBLEM WAS THAT THE CRUISE CONTROL WAS POPPING OUT OF CRUISE WITHOUT ANY INTERACTION FROM ME. I'VE REPORTED THIS EVERY TIME I WENT IN FOR A OIL CHANGE. I HAVE 55,000 MILES ON THIS VAN. SO, THIS HAS BEEN REPORTED AT LEAST 13 TIMES! THERE WAS A CHANGE IN CRUISE CONTROLS AFTER THE FIRST REPORT. THE SECOND WAS A REPROGRAM. THE THIRD WAS A REPROGRAM. I HAVE A LEMON!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THIS YEAR THEY MADE ME PAY A $90.00 FEE FOR SERVICING THIS. I WAS REIMBURSED BECAUSE I CALLED THE SERVICE MANAGER AND COMPLAINED. BUT HE TOLD ME THAT NO WORK WAS PERFORMED FOR THE PROBLEM. DRIVING HIGHWAY OR SIDE STREETS AT DIFFERENT SPEEDS THIS WILL HAPPEN 10+ TIMES A DAY. NOW, MY TRANSMISSION HAS BUCKED AND SLIPPED A FEW TIMES DURING THE EPISODES. THE CRUISE CONTROL DELAYS (AND NOT STOPS) BUT NOW ENOUGH TO FINALLY GO INTO A GEAR THAT IS IN BETWEEN AND THIS CLUNKS INTO A GEAR. NOT GOOD! I INITIALLY WANTED TO BUY THIS VEHICLE AFTER MY LEASE RAN OUT. I EVEN PLACED DECALS ALL OVER THE VAN ADVERTISING HURST FRESH. I NEED THIS DEALER THAT IS REPRESENTING THE DODGE TO STOP GIVING ME THE LOOK THAT I'M WRONG IN WHAT I'M EXPERIENCING. I HEARD THAT OTHER RECALLS FROM THIS MANUFACTURER FOR THIS CRUISE CONTROL IS BEING TAKEN CARE OF. AS FOR THE TRANSMISSION, THIS IS A TRUE EXPERIENCE. PLEASE HELP ME AS I AM GOING TO GET A LAWYER IF THIS DOESN'T GET A RECALL. I'LL NEVER LEASE ANOTHER VEHICLE FROM BOTH THE DEALER AND MAKER OF THIS VEHICLE. THANK YOU FOR YOUR SERVICE! *TR

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING 40 MPH, THE VEHICLE FAILED TO ACCELERATE AND SHIFT OUT OF SECOND GEAR. IN ADDITION, THE BATTERY FAILED, THE WINDSHIELD WIPERS ACTIVATED, THE INTERIOR LIGHTING FLASHED, AND THE HORN SOUNDED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (COURTESY CHRYSLER DODGE, JEEP, RAM, FIAT, 607 ENTERPRISE PKWY, BREAUX BRIDGE, LA 70517, (337) 909-2111) WHERE IT WAS DIAGNOSED THAT THE CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 87,159. THE VIN WAS NOT AVAILABLE. **TR *TR

WITHOUT WARNING, THE PASSENGER SIDE FRONT SEAT ACTIVE HEAD REST DEPLOYED WITHOUT CAUSE OR CRASH. THE VEHICLE WAS NOT MOVING, WE WERE JUST GETTING INSIDE. THE PASSENGER SIDE HEAD REST TETHERED TO THE SEAT SUDDENLY AND UNEXPECTEDLY DEPLOYED CAUSING DAMAGE TO THE HEAD REST. NO VISIBLE DAMAGE IS APPARENT TO THE VEHICLE ITSELF (CRASH), AND NO VISIBLE CODES OR WARNING LIGHTS (I.E. AIRBAG LIGHT) ARE DISPLAYED. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT.

TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. QUIGLEY CHRYSLER DODGE JEEP RAM (565 PA-100, BOYERTOWN, PA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY DUE TO THE MANUFACTURER NOT SUPPLYING THE SOFTWARE FOR VEHICLE MODELS UNDER 2013. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

VEHICLE KEPT SHUTTING OFF, TOOK IT TO DEALER THEY SAID IT WAS THE TIPM AND IT WOULD BE A $1401 CHARGE TO TAKE CARE OF IT. I GOOGLED 2013 DODGE DURANGO AND THERE'S BEEN RECALLS WITH IT AND LAWSUITS BUT THEY WILL NOT ACKNOWLEDGE IT. SO I HAVE TO PAY $1400 FOR A DEFECTIVE PART THAT IS KNOWN FOR THIS VEHICLE SO MY FAMILY CAN BE IN A SAFE VEHICLE.

TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V821000 (POWER TRAIN) AND 18V160000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED BAXTER CHRYSLER DODGE JEEP RAM LINCOLN AT 402-817-7449 (LOCATED AT 6601 TELLURIDE DR. A, LINCOLN, NE 68521) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKING THE CAR IN FOR ALIGNMENT, THE TECH NOTICE THE SUB FRAME HAD A LARGE HOLE FROM RUST.. TAKING THE CAR TO THE DODGE DEALER. THE SERVICE MANGER STATED THEY COULD NOT DO ANYTHING, I WAS TOLD "S*** OUT OF LUCK". HE SAID I WAS OVER THE MILEAGE, AND PAST THE TEN YEARS. THE CAR WAS IN FOR ITS LIFE TIME POWERTRAIN INSPECTION A MONTH AND A HALF BEFORE THE TEN YEARS AND REPLACING THE ALTERNATOR. THEY (DODGE REPLACE MY SONS SUBFRAME WITH WITH 140,000 MILES. HAVE THE COPY FROM THE SAME DEALER, A COPY FROM A MAN IN MICHAGAN WHOSE FRAME BROKE GET ON I-90 AND THE TOWING SERVICE SAID THEY GET ONE TO TWO PICKUP PER WEEK ON FRAMES BRAKING. ALSO I HAVE NOT RECVIED ANY LETTER DODGE ABOUT THE PROBLEM.