DODGE Complaints

AS I WAS PARKING MY 2014 DODGE JOURNEY IN FRONT OF MY HOME THE STEERING WENT OUT ON ME. I COULD NO LONGER STEER THE CAR. PREVIOUS TO IT GOING OUT I HEARD A KNOCKING NOISE EVERY TIME I TURNED THE WHEEL. AFTER THE STEERING WENT OUT WHEN I TURNED TO THE LEFT THERE WAS A HISSING SOUND. OF COURSE IT IS NOT COVERED UNDER WARRANTY.

THIS IS A RENTAL AND I HAVE BEEN DRIVING THIS CAR FOR ABOUT 6. IN THE AFTERNOON OF DAY 6, I WENT TO GET INTO THE CAR AND THE DOOR HANDLE MADE A FUNNY CLICKING SOUND AND WOULD NOT OPEN THE DOOR. IT IS ATTACHED BUT FEELS LIKE SOMEONE IS UNHOOKED INSIDE THE DOOR BECAUSE IT SEEMS TO LIFT UP HIGHER THAN IT SHOULD. DOOR OPENS FROM THE INSIDE WITH NO PROBLEM.

TL* THE CONTACT OWNS A 2015 DODGE DART. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO LARRY ROESCH CHRYSLER, DODGE, JEEP, RAM (200 WEST GRAND AVENUE, ELMHURST, IL 60126, 630-834-8000) WHERE IT WAS DIAGNOSED THAT THE ENGINE OIL WAS LOW. THE DEALER STATED THAT THE ENGINE OIL MIGHT BE RELEASING THROUGH THE EXHAUST SYSTEM AND THAT THE 2.4 LITER ENGINE WAS KNOWN TO BE FAULTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS CONCERNED THAT THE ENGINE MAY STALL IN TRAFFIC ON THE HIGHWAY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,600.

RECEIVED T-21 RECALL NOTICE FOR 2004 SPRINTER 2500. TOOK TO DEALERSHIP WE WERE SENT TO BY DODGE (FIAT). DEALERSHIP DID THE REQUIRED SOFTWARE UPGRADE TO THE ECU - RESULT WAS THAT THE ENTIRE ELECTRICAL SYSTEM IS TRASHED. THEY REPLACED 2 MODULES AND THAT DID NOT FIX THE PROBLEM. PCM IS NOT SHUTTING DOWN THE MODULES AND RELAYS AND ALL CIRCUITS STAY OPEN AFTER THE ENGINE IS SHUT OFF. THIS IS CAUSING THE BATTERY TO BE COMPLETELY DRAINED IN A SHORT TIME PERIOD. OUR VAN IS USELESS TO US - CAN'T DRIVE IT ANYWHERE AND DODGE (WE FILED A COMPLAINT OVER 4 WEEKS AGO) AND THE DEALERSHIP REFUSE TO FIX THE PROBLEM. DEALERSHIP WANTED $2,600 TO REPLACE THE PCM AND THEY WERE NOT CERTAIN THAT WILL FIX THE PROBLEM. THEY ALSO NEVER CLEARED THE CODES AS REQUIRED BY THE RECALL (FOR THE MASS AIR FLOW SENSOR ISSUE). WE HAVE INVESTED A TREMENDOUS AMOUNT OF TIME (HAD TO TAKE THE VAN BACK TO DEALERSHIP THREE TIMES ALREADY) AND DON'T KNOW WHAT ELSE TO DO.

WHILE DRIVING THE VEHICLE THE CAR TRIES TO SHIFT TO NEUTRAL. IT SEEMS TO BE A PROBLEM WITH THE TCM. THERE IS A RECALL FOR THE TCM BUT IT DOES NOT COVER MY VIN NUMBER.

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE ATTEMPTING TO HOLD ONTO THE ROOF HANDLE, THE HANDLE DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 230,000.

ON 4/16/18 I BROUGHT MY VEHICLE TO PHILLIPS CJDR TO TAKE CARE OF A MANUFACTURER RECALL. THE RECALL IS FOR THE ALTERNATOR DIODE THERMAL FATIGUE (T36/NHTSA 17V-435.) WHEN I PICKED UP MY VEHICLE I WAS INFORMED THAT NO SAFETY INSPECTION WAS PERFORMED ON MY VEHICLE PRIOR TO IT BEING RELEASED BACK TO ME. I DROVE THE VEHICLE HOME AND IT DIDN'T SEEM AS IF IT WAS DRIVING RIGHT, BUT WE THOUGHT THAT MAYBE IT JUST NEEDED TO BE DRIVEN. THE NEXT TIME WE DROVE THE VEHICLE WAS 4/25/18, I WAS ABLE TO DRIVE IT TO DROP MY CHILDREN OFF AT SCHOOL WHICH IS ONLY 7 MILES AWAY FROM MY HOME. WHEN I WENT TO START MY VEHICLE, IT WOULD NOT START. IT APPEARED TO BE THAT THE VEHICLE WAS GETTING NO POWER. AFTER 3 ATTEMPTS TO START THE VEHICLE IT STARTED WE WERE ABLE TO DRIVE THE VEHICLE BACK HOME. AT THIS POINT THE VEHICLE HAD NO ELECTRICAL FUNCTIONS AND WOULD NOT START. 5/5/18 MY MECHANIC INSPECTED THE VEHICLE AND ASKED WHAT HAD BEEN GOING ON. I INFORMED HIM THE VEHICLE WAS JUST AT THE DODGE DEALERSHIP FOR AN ALTERNATOR RECALL. WHEN HE SAW MELTED WIRING AND ELECTRICAL COMPONENTS HE TOLD ME TO GET MY VEHICLE BACK TO DODGE. 5/11/18 I CONTACTED PHILLIPS DODGE AND MADE THEM AWARE OF THE PROBLEM AT HAND. THE SERVICE DEPARTMENT MANAGER GARY INFORMED ME TO GET THE VEHICLE BACK THERE ASAP. 5/14/2018 I WAS INFORMED THAT THE ISSUE WAS THE TIPM AND PROVIDED ME WITH A QUOTE TO REPLACE THE PART. I ASKED HIM WHAT WENT WRONG WITH IT AND HE NOTIFIED ME THAT THEY COULD NOT CONCLUSIVELY DETERMINE WHAT WOULD HAVE CAUSED A FIRE IN THE TIPM. BUT THEY COULD COME TO THE CONCLUSION THAT IT WAS A REPAIR I WAS RESPONSIBLE FOR AND NOT LINKED TO THE FACT THAT MY VEHICLE WAS IN THEIR SERVICE DEPARTMENT FOR A RECALL ON A PART DIRECTLY RELATED TO THE SAME PROBLEM I AM EXPERIENCING.

MY VEHICLE WAS IN MOTION DRIVING ON A HIGHWAY AT THE RATE OF 45MPH-50MPH MY HUSBAND WAS DRIVING, I WAS PASSENGER, AND MY 2 YEAR OLD SON WAS IN HIS CAR SEAT IN THE BACK. ALL THE SUDDEN WE HIT A SMALL BUMP IN THE ROAD, NO BIGGER THAN YOUR AVERAGE POT HOLES AND THE ENTIRE TRUCK BROKE OUT INTO AN ABRUPT SHAKE! IT WAS THROWING MY HUSBANDS AND MY BODY AROUND THE SHAKE WAS SO INTENSE THE STEERING WAS CONTROLLABLE BUT EXTREMELY HARD. IT FELT AS THOUGH OUR TIRES WERE FLYING RIGHT OFF THE VEHICLE. MY HUSBAND BRAKED AND THE VIOLENT SHAKE SEIZED AND WE IMMEDIATELY PULLED OVER AND PARKED THE TRUCK. WE CHECK AND SHOOK ALL TIRES THEY WERE SECURE. WE LOOKED UNDER THE TRUCK EVERYTHING SEEMED IN PLACE AND SECURE. ONCE WE GOT HOME I RESEARCHED THE ISSUE AND LEARNED OF THE "DEATH WOBBLE" MOST DODGE TRUCKS HAVE BECAUSE OF THE "Y" STEERING BAR WHICH MOST YEARS HAVE A RECALL TO FIX THE ISSUE HOWEVER WHEN I CALLED MY LOCAL DODGE THEY INFORMED ME MY YEAR OF TRUCK DOESN'T HAVE THE RECALL. THIS "DEATH WOBBLE" HAS BEEN KNOWN TO CAUSE ROLLOVERS AND ACCIDENTS. I REACHED OUT TO CHRYSTLER TO SEE IF THEY WOULD FIX IT AND THEY INFORMED ME BECAUSE THERE IS NO RECALL THEY WOULDN'T. WE ARE TALKING PEOPLES, AND OTHERS ON THE ROAD SAFETY! I DON'T SEE WHY THEY WOULDN'T WANT TO PAY TO FIX A STEERING BAR WHICH IS WHAT MAYBE $1000 BUT HAVE THE POSSIBILITY FOR LIVES TO BE LOST?

THE SLIDING DOOR SENSOR DID NOT TRIGGER AND PREVENT THE DOOR FROM CLOSING. IT CLOSED ON MY SONS HAND AND HIS FINGERS WERE STUCK IN THE DOOR UNTIL I MANUALLY OPENED IT. THIS WAS THE SLIDING DOOR ON THE DRIVER SIDE. VEHICLE WAS PARKED AND TURNED OFF.

MY DODGE JOURNEY HAS LESS THAN 70,000 MILES ON IT. AT THIS POINT THE ENTIRE REAR DRIVE SHAFT AND ALL MOTOR AND TRANSMISSION MOUNTS HAVE BEEN REPLACED. THEY WERE ALL SEVERELY DAMAGED. TIRES SHOW SIGNIFICANT WEAR EVEN THOUGH VEHICLE IS WITHIN ALIGNMENT STANDARDS. THE FAR LEFT VENT (DRIVER'S SIDE) BLOWS COOL AIR, BUT THE OTHER THREE FRONT VENTS ARE BLOWING HEAT. THERE IS A SEVERE, LOUD ROARING SOUND THAT HAS YET TO BE DIAGNOSED. THIS IS A RIDICULOUS AMOUNT OF PROBLEMS IN SUCH A SHORT TIME OF VEHICLE USAGE.