DODGE Complaints

I received TWO safety recalls that my dealer has never fixed. One for the ABS System R61/NHTSA 15V-675 and one for the beauty cover R32/NHTSA 15V-431. I was supposed to be contacted when the parts were available and never was. My beauty cover has come off and my ABS system randomly turns off. I am not sure who reported that these repairs for the recalls were completed but they were not. I would like them to be completed before my car either catches fire OR my ABS gives out and I get in an accident.

Power steering hose ruptured after a few days of snow and ice. I went to drive to the store but was unable to turn out of the driveway due to no power steering. I done some research to where I found out there was a recall for this same issue but evidently my VIN # isn't included in this recall as while as many others I have read about online. I think this needs to be looked into.

The A/C evaporator core in my 2020 Dodge Charger Hellcat has failed twice within a short period of ownership. The first failure occurred at approximately 20K miles in 2022, when the air conditioning suddenly stopped blowing cold air. The dealership diagnosed a leaking evaporator core and replaced it under warranty. On [XXX] at approximately 50k, the exact same failure occurred again — loss of refrigerant and no cooling. The vehicle again required replacement of the evaporator core, a repair that involves removing the entire dashboard and is extremely labor-intensive and expensive. This appears to be a recurring defect rather than normal wear. I have learned that many other Dodge Charger and Challenger owners report identical evaporator failures, often multiple times, suggesting a possible design or manufacturing flaw with the HVAC evaporator used in these vehicles. Loss of A/C may seem like a comfort issue, but in extreme heat it can create a driver-safety risk due to overheating, window defogging problems, and driver fatigue. I live in Arizona where daytime temperatures regularly climb above 80 degrees, even in the winter. A major component like an evaporator should not repeatedly fail in a late-model vehicle. I am requesting that NHTSA investigate whether 2019–2022 Dodge Charger/Challenger vehicles are experiencing an abnormal rate of evaporator core failures that may warrant a recall, extended warranty, or technical service bulletin. Repairs Performed: • Evaporator core replaced in 2022 at Bill Luke Chrysler / Dodge in Phoenix, AZ • Evaporator core replaced again on February 4th, 2026 at AAA Auto Repair in Phoenix, AZ • Refrigerant leak confirmed both times • Dash removal required for repair Supporting Documents Available: Repair orders, dealership invoices, diagnostic reports INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2012 Ram 1500. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended and stalled. No warning lights were illuminated. The vehicle was turned off; however, while attempting to restart the vehicle, the vehicle failed to restart. After several attempts, the vehicle restarted and was driven to the residence. The contact stated that after parking and turning off the vehicle, the fuel pump was still running. The vehicle was taken to an independent mechanic where it was diagnosed with a fuel pump relay failure. The contact was informed that the TIPM needed to be replaced. The dealer was made aware of the failure. The contact stated that it was a known failure with the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,300.

Discontinued vehicle model still under active bumper to bumper warranty (thru 10/26); has faulty rear defroster/heated side mirrors that the "remedy" handed down to me was to "drive more" in an effort to charge battery to a threshold that allows said necessary safety feature to operate. If charge falls beneath 65% the vehicle terminates functionality of deemed "non-essential" operations to maintain major functions. Problem is, this feature is not optional. It needs to be available on demand AT ALL TIMES. Especially in the midst of a brutal upstate NY winter where the windows are quintessentially frosted over EVERY morning. There is but one mention of rear defroster operation in the 2023 Dodge Hornet owner manual on page 47. There is ZERO mention of driving X amount of miles or X amount of time to maintain functionality of the rear defroster/heated side mirrors. Devoid of this information in the manual, my expectation is for the company to find a remedy as I have owned many vehicles in my life and never have I ever had this sort of selective operation issue for a SAFETY feature. These vehicles rely on an Intelligent Battery Sensor to dictate to the car what the state of charge is for the battery. My battery was replaced by the dealer I bought this from in May '25 (have paperwork to prove) and the readings per the local dealer I had looking into this on two occasions this month were in the 60-65% range for battery capacity. No way a battery this young has been drained by a third of it's potential already. And if so, something larger is amiss that needs to be diagnosed and remediated PERMANENTLY. Me "driving more" is not a solution. Especially since it makes me incur unnecessary miles and expend more on gas which I will absolutely not do. Bringing this to light before warranty expiration later this year. The company is seemingly trying to do anything and everything to not put money into vehicles that are discontinued. Factory warranty ends 10/26.

The contact owns a 2011 Dodge Nitro. The contact stated that the vehicle frequently experienced electrical malfunctions, and the interior lights and windshield wipers would activate spontaneously. The “TEM” warning light was illuminated, and the radio display lights unexpectedly illuminated. Additionally, activating the turn signals unintendedly caused the wipers to activate, and the air bag warning light would remain illuminated. While the vehicle was turned off, the warning lights continued flashing intermittently. The dealer was notified of the failure, but the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 126,174.

The contact's daughter owned a 2014 Dodge Journey. The contact received notification of NHTSA Campaign: 15V431000 (Engine and Engine Cooling); however, parts were not available. The contact stated that while her daughter was driving at an undisclosed speed, black smoke was seen coming from under the hood, and the engine caught on fire. The driver was able to successfully exit the vehicle. No warning lights illuminated. The local fire department arrived on the scene to extinguish the fire. A police report was not filed. The source of the fire was deemed recall-related. The vehicle was towed to an unknown location and was deemed a total loss by the insurance company. No injuries or medical attention were sought. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 230,000.

Fuel pump stopped working prematurely and had to be replaced prior to 57k miles. Satelite/Antenna/Module failure. Headlight DRL have failed prematurely. Taillights burned out due to constant water buildup. Yes vehicle is available for inspection upon request.

The just went off on the dash and they stoped working abs traction control emergency brake light is on and idk what the problem is I scanned it and nothing

transmission shift cable issue, unable to use shifter to get car out of park. Dealership refuses to fix under recall and claims it's the manufacturers fault Dealership: Tomball Dodge Chrysler Jeep RAM Service Center, 23777 TX-249, Tomball, TX 77375 Dodge Dart 2015 VIN: [XXX] Recall: 19V293000 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)