DODGE Complaints

MY VEHICLE HAD A ALTERNATOR RECALL RECALL DATE WAS ISSUED ON JULY 10, 2017 I HAD MY LOCAL DODGE DEALER CHANGE THE DEFECTIVE ALTERNATOR BETWEEN APRIL AND AUGUST OF 2018. MY VEHICLE WAS IN STORAGE FOR ABOUT 7 MONTHS. MY BATTERY LIGHT KEPT COMING ON ON 10/25/ 2020 I HAD THE BATTERY AND ALTERNATOR TESTED AND ALTERNATOR SHOWED WAS CHARGING AT 11.13V WHICH IS UNDER THE ACCEPTABLE LIMIT. I BELIEVE THIS SHOULD BE A RECALL THE ALTERNATOR IS ONLY 2 YEARS OLD NOTHING AFTERMARKET IS INSTALLED IN VEHICLE TO EFFECT CHARGING SYSTEM.

I HAD A SINGLE CAR ACCIDENT HEAD ON COLLISION TO GUARD RAILS. SEAT BELTS DID NOT RESTRICT ME FROM HITTING WINDSHIELD ALSO MY AIR BAGS DIDN'T DEPLOY AT IMPACT.

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT WHILE BOTH HE AND HIS WIFE WERE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD YET TO TAKE THE VEHICLE TO A MECHANIC OR A DEALER TO BE REPAIRED FOR THE FAILURE. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 17V741000 (ELECTRICAL SYSTEM) WHICH HE LINKED TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

THE CRUISE CONTROL WILL AUTOMATICALLY DISENGAGE WITHOUT PRESSING BUTTON CREATING DANGEROUS SITUATIONS ON HIGHWAYS.

AS DRIVING DOWN THE ROAD MY PASSENGER SIDE HEADREST DEPLOYED INTO THE BACK OF MY PASSENGER'S HEAD.*DT CONSUMER HAD A WHIPLASH. DEALER WAS CONTACTED.*JB

ON 10/26/2020 I GOT IN MY CAR THIS MORNING AND NOTICED MY HEAD RESTRAINT ON MY DRIVER SIDE JUST DEPLOYED OVERNIGHT. WHICH AT THE TIME I DIDN'T KNOW IT WAS DEPLOYED I THOUGHT I COULD FIX IT WHEN I GOT TO WHERE I WAS GOING BUT AFTER FURTHER RESEARCH THAT IS WHEN I FOUND OUT IT DEPLOYED AND IT WASN'T A SIMPLE FIX. SINCE IT IS A 2014 DODGE GRAND CARARAVAN 30TH ANNIVERSARY EDITION IT IS NOT UNDER WARRANTY. AFTER LOOKING UP ONLINE I SEE THIS IS A COMMON OCCURRENCE AND WONDER WHY THERE IS NO SAFETY RECALL. IT GOES BACK YEARS. THEY PUT A PLASTIC PIECE HOLDING A METAL PIECE UNDER ALL THAT PRESSURE AND THEY THINK IT WILL NOT GIVE WAY AND BREAK? I CAN'T IMAGINE IF I WOULD HAVE BEEN DRIVING WHAT WOULD HAVE HAPPENED. THAT WOULD HAVE SCARED ME FOR ONE AND WHAT COULD HAVE HAPPENED. IMAGINE DRIVING ALONG AND THIS THING POPS OUT AT THE BACK OF YOUR HEAD. DID IT MAKE A LOUD NOISE? WHAT WOULD YOU BE THINKING? WHAT WOULD YOU HAVE DONE? FROM WHAT I HAVE SEEN ONLINE IT WILL COST 900.00 TO REPLACE THIS WHICH WASN'T SUPPOSED TO DEPLOY UNLESS SOMEONE HIT THE REAR OF MY CAR. PLEASE DO SOMETHING ABOUT THIS AS I CAN'T AFFORD 900.00 TO FIX THIS. AND THEY NEED TO DO SOMETHING ABOUT THE PLASTIC THEY USE.

WHEN I TURNED MY VEHICLE OFF AND TOOK THE KEY OUT THE FUEL PUMP CONTINUED TO RUN FOR HOURS BECAUSE THE FUEL PUMP RELAY IS BAD. THIS TRUCK DOESN'T HAVE AN EXTERNAL FUEL PUMP RELAY LIKE MOST VEHICLES DO. BY HAVING A BAD INTERNAL RELAY IT CAN CAUSE GAS TO CONTINUE TO PUMP IN AN ACCIDENT AND IF THERE IS A FIRE THE FUEL WILL CONTINUE TO PUMP AND NOT SHUT OFF. ALSO BY THIS FUEL RELAY NOT SHUTTING OFF THE FUEL PUMP IT DRAINS MY BATTERY AND IT WILL BURN OUT THE FUEL PUMP.. THE BIGGEST CONCERN BY NOT HAVING AN EXTERNAL FUEL RELAY WHERE A PERSON CAN CHANGE IT IS THAT WHEN IT DON'T SHUT OFF AS YOUR DRIVING AND GET I AN ACCIDENT WHERE FIRE OR HEAT IS INVOLVED THIS COULD CAUSE AN EXPLOSION INJURY OR EVEN DEATH, BECAUSE PEOPLE DON'T KNOW THIS RELAY IS BAD AND CAN'T CHANGE IT WITHOUT CHANGING THE WHOLE FUSE BOX OR GETTING THE FUSE BOX REPLACED. THE FIRST TIME IT HAPPENED I PARKED THE CAR AND REMOVED KEY AND LEFT IT FOR 8 HOURS WHILE I WAS AT WORK. I CAME OUT TO A DEAD BATTERY, AFTER HOOKING UP JUMPER CABLES I COULD HEAR A HUMMING SOUND, WHICH TURNED OUT TO BE THE FUEL PUMP CONTINUING TO PUMP GAS EVEN THOUGH KEY WAS OUT AND TRUCK WAS TURNED OFF... I KNOW DODGE RECALLED OTHER TYPES OF VEHICLES WITH THIS SAME PROBLEM.

ACTIVE HEAD RESTRAINT HEADREST ON FRONT PASSENGER SIDE DEPLOYED ON ITS OWN. CAR WAS STATIONARY AND TURNED OFF. THE PASSENGER WAS BUCKLED IN AND HAD LEANING FORWARD TO OPEN THE GLOVE COMPARTMENT WHEN THE HEAD RESTS POPPED OPEN.

I'VE HAD TO CHANGE CONTROL ARMS AND STRUTS MULTIPLE TIMES SINCE GETTING THE VEHICLE.

MY REAR BRAKES LOCK UP WHILE I DRIVING AND ABS LIGHT COMES ON. IT CAUSED ME TO RUN OFF THE ROAD AND IT STARTED A FIRE.