DODGE Complaints
View complaints related to DODGE. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 DODGE GRAND CARAVAN- Mount airy nc, NC
My van tipm went out..it would cut off going down the road the safety door locks was not working the fuel pump was running all the time with switch off
Source: NHTSA WEB SITE -
2008 DODGE RAM 1500- Arlington, WA
My rear driveline separated from the rear differential causing the rear differential to seize up. It is available for inspection. This occurred while driving down a highway at 45 MPH, there was some humming noise then it shook for a second and then load pop sound and send me fish tailing down the highway and then sliding sideways being stuck blocking the lane of traffic. I just contacted the dealership, and they cannot look at it under a recall situation because my vin is not listed on the preexisting recall. I was told to contact the manufacturer directly. As of today 11/26/25, the vehicle has not been inspected by the manufacturer, police, insurance representatives. There were no warning lamps or messages. Symptoms were only morning of the incident 11/24/25 after leaving my house halfway down the road approximately half a mile I started to hear a slight humming came to a stop sign didn't hear anything drove forward a block and a half to a stop light did not hear any humming in that time, as I took a right to head north on highway 9 I noticed the humming again and right as I was trying to pull off on the shoulder I hear a loud pop sound and temporarily lose control of the truck fish tailing I was able to get it back under control enough to steer a little and come sliding sideways to a stop stuck halfway on the shoulder and halfway into the oncoming traffic lane.
Source: NHTSA WEB SITE -
2015 DODGE DURANGO- Palm Beach Gardens , FL
The driver's side head rest deployed while I was driving on the highway without any collision and struck me in the back of the head hard. I did experience some whiplash symptoms for a few days as was confirmed by my chiropractor doctor. Post inspection revealed the plastic retaining brackets failed and the spring force released and deployed the headrest. I contacted Chrysler customer care (reference case #94643848) and was told my vehicle was just past the 10 year warranty period by 3 months and they would not cover the replacement cost. The replacement would be nice but what about the safety aspect? Why wasn't this a mandatory recall? Like the air bags issue years ago.
Source: NHTSA WEB SITE -
2014 DODGE JOURNEY- Haw River, NC
While parked the drivers seat headrest ARS system activated. Hitting the driver in the back of the head.
Source: NHTSA WEB SITE -
2024 DODGE HORNET PHEV- SOUTH BEND, IN
Driving on the highway at 75 mph, slowing down to 55mph exiting the highway by braking manually, gently. The car started juddering slightly, we assumed it was the road and carried on, then the car following us started to flash for us to stop, we did, got out and all 4 wheels / brakes were on fire, we put them out and carried on driving assuming the brakes would be ok, but we had not put any other kind of brake on except the brake pedal. Then this past weekend a mechanic was trying to move the car and moved it only 5 ft before the brakes all came on and jammed the car. I have no files to upload as the car is currently with a Dodge dealer and they are inspecting it.
Source: NHTSA WEB SITE -
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2012 DODGE CHARGER- Waldorf, MD
Headlight pigtail assembly burned out as described in the 2014 safety recall. 14V-101 / P08 Recall Summary The wiring sub-harnesses for the headlights may overheat, and the low beam headlights may fail. Dealers will replace the headlamp jumper harnesses and bulbs or the headlight assemblies as needed free of charge to resolve the concern.
Source: NHTSA WEB SITE -
2019 DODGE GRAND CARAVAN- Watsonville, CA
The contact owns a 2019 Dodge Caravan. The contact stated that while the vehicle was parked and turned off, the contact returned to the vehicle and noticed that all the windows and doors of the vehicle were opened. Additionally, the contact stated that the vehicle was unintendedly started. There was no warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 135,915. The VIN was not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 DODGE JOURNEY- Columbia, SC
The contact owns a 2020 Dodge Journey. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and then lost motive power, with the check engine warning light illuminated after the loss of power. The vehicle was towed to the dealer, where it was not diagnosed; however, the contact was informed that the engine may have failed due to the vehicle having no antifreeze, which caused the engine to overheat. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 57,800.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2025 DODGE CHARGER EV- Long Branch, NJ
I leased a brand-new 2025 Dodge Charger Daytona EV. About 2 weeks after receiving the vehicle, a severe and dangerous incident occurred. I had driven approximately 2 miles at normal residential speeds with my baby in the back seat. After parking and walking toward the entrance of the home, I turned around and saw both rear wheels glowing bright red, radiating extreme heat, as if they were about to ignite. The temperature was so high that when I poured water onto the wheels, it instantly evaporated into steam. It appeared the back end of the vehicle was on the verge of catching fire. This happened during normal, low-speed driving with an infant in the vehicle, creating a direct and immediate risk to my child’s safety. This was not caused by hard braking, aggressive driving, or any impact. The vehicle had very low mileage and was being operated under normal conditions. In addition to this near-fire thermal event, the vehicle has multiple serious electrical malfunctions: • The key fob frequently fails to unlock the doors or open the trunk, leaving us stuck outside the vehicle. • The vehicle sometimes remains powered “on” even after pressing the button to shut it off. • These issues are unpredictable and raise further safety concerns. I reported the incident to Dodge/Stellantis immediately. For over 4 weeks, Dodge has repeatedly delayed sending an inspector, and the vehicle still has not been examined. Because of the overheating, electrical failures, and the risk of fire — especially with a child in the vehicle — I have stopped driving the car entirely. It is unsafe to operate. This appears to be a major defect related to the EV propulsion system, electrical system, braking or drag, and/or thermal management system. I have video evidence of the event and the vehicle is available for inspection.
Source: NHTSA WEB SITE -
2014 DODGE DART- Linthicum, MD
The shift cable became disconnected from my vehicle with no prior warning while I was driving through a parking lot. The car would not move into park, or any other shift as it was stuck in reverse, and since it would not move into park, the car would not turn off, causing danger for every passenger in the car. All of our safety was at risk. We had to have the car towed to a firestone, where they were able to replace the shift cable, for the car to start working properly again. Just 2 days later, I received a recall notice in the mail, in regards to this very feature- the shift cable- disconnecting and causing the car to be stuck in motion in one direction. Exactly what happened to my car, and what I had just paid out of pocket to fix. I submitted this invoice and receipt for reimbursement, as a part was fixed which is inked to the recall, before I even knew there was a recall. Upon contacting Dodge, they simply stated they will not reimburse me since there is no remedy to the recall. Not reimbursing a customer who's life was at risk due to the recall, and had to fix the issue out of emergency, is inexcusable. I should not have to wait for a 'remedy' to be provided when I already paid out of pocket to have it fixed.
Source: NHTSA WEB SITE