2022 GENESIS GV80 Complaints

The contact owns a 2022 Genesis GV80. The contact received notification of NHTSA Campaign Number: 23V094000 (Seat Belts) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I have been driving my car and it will automatically flip to neutral and start blinking all sorts of engine lights. I can sometimes stop the car and restart it, and it will be okay, but it typically takes a few tries. It has happened after I start my car and am in the driveway, when I'm going ~40MPH and when I'm on the interstate going >70MPH. I have an infant and have been in the car with him when this has happened. This is obviously anxiety inducing anytime I get in the car, but even more so when I need to transport him. I have requested a loaner car from multiple Genesis dealerships until they can diagnose and fix it, but most do not have appointments until September and expect me to drive my car until then.

While driving 45 mph on a straight stretch of a state road, I hit the brakes multiple times and decelerated so I could take the hard right exit and then make an immediate sharp left in a residential area. As I moved to the exiting lane, I turned on the right turn signal and eased off the brake. The car revved HARD, accelerated immediately and the cruise control icon + 58 mph began flashing on the display above the speedometer. I slammed the brakes to stop the car. I had not intentionally nor even accidentally turned on the cruise control (adaptive or otherwise) at any point during this trip or in any days leading up to it. I had been driving for just shy of 4 miles when this happened and had hit the brakes multiple times on this trip due to multiple sharp turns prior to the straight stretch. I was the lead car at various points in this trip, so if adaptive cruise had been on, I would’ve accelerated prior to this incident. Additionally, hitting the brake multiple times when I was traveling would’ve turned off cruise control had it been on already. We reported this to Genesis immediately and have awaited some closure, but they have been dismissive and unconcerned despite multiple points of outreach from us. We stopped driving the GV80 after a trip to the Genesis service center failed to provide any resolution. We are uncertain if the car is safe to drive and do not wish to chance it and would like some resolution.

1) This vehicle was taken in for the seatbelt pretensioner issue and was turned away due to 'no replacement parts on hand'. To be clear an appointment was made indicating this is the service needed and the dealer could not complete the work. 2) Additionally this vehicle suffers from a sudden loss of power on the highway. If vehicles are following too closely there could be a serious accident. The failure mode of this condition is triggered by high temperatures 105 to 107 F there is a persistent DTC code P0087000 which indicates inadequate fuel pressure and maybe caused by fuel pump, pressure regulator, or sensor. At least once, when the car cools off the main computer (referred to 'the head unit' by Genesis customer care) can be 'reset', and all DTCs are cleared and Check Engine Light is cleared. Several owners of G70, GV70, and GV80 owners are reporting similar "sudden loss of engine power" on the owners forum.

this is a follow up on a previous incident vehicle stalling since 24 hours after purchasing on September 29 2022. was taken to shop total of three times 2 of them towed because of stalling on middle of road. on those occasion they blamed a coil and a fuel injector. has been at dealer since October 28 2022. to this date still not repaired because after 6 months there they finally agreed and came to the conclusion that engine was defective. Cylinder chamber not creating enough pressure therefore staling the engine. now since april still waiting for a new engine to be installed.

The safety belt pretensioner recall has been out in the vehicle for over a month. I am really concerned about driving my vehicle due to the recall. Can the repair be expedited? I have called the dealership multiple times and cannot repair due to the solution not presented from Genesis. Is there any way that this can be resolved so I can get back to driving my vehicle?

Engine had first incident not turning in one morning and check engine light showing up. Vehicle had to be towed to neares dealer for repair. They stated there was a dirty coil and that problem was resolved. Two days later check engine e light again came back on and vehicle engine would rattle and stall. Dealer stated it was bad fuel to wait a few days. Took back to retailer this time the states there was a malfunctioning fuel injector that was replaced. 1 week later engine stalled in middle of busy main avenue in town and once again had to be towed to dealer for repair: vehicle has been at dealer since October 28 ,2022. They have replicated the problem and still can’t fix the problem have been without a vehicle for 3 months now. No loaner or rental car provided. Ci tasted manufacturer and still no remedy. Please investigate.

The contact owns a 2022 Genesis GV80. The contact stated that while operating the vehicle, the odor of fuel was present inside the cabin of the vehicle. Upon inspection, the contact discovered fuel leaking from under the engine cover. The vehicle was taken to the local dealer for repair and the contact was given a loaner vehicle of the same year make and model. Days later, the same failure occurred with the loaner vehicle. While in for service, the dealer diagnosed that the low-pressure fuel line had been chew and damaged by rodents. The low-pressure fuel line was replaced and the vehicle was retrieved. The contact stated that days later the failure reoccurred. The manufacturer was also notified of the failure. The failure mileage was 4,000.

My GV80 has been randomly shutting down at low RPMs for the past 8 weeks this happens WHEN I AM DRIVING and this is happening to other GV80 owners per my service manager I spoke to yesterday. I need a new fuel pump to fix the issue but they are on back order so I am left to drive a VERY UNSAFE VEHICLE until they get this part in. This issue does not show up with any diagnostic tools (autel, global, etc) no check engine lights ever come on and my connected car health always show healthy but my car has literally shutdown on the interstate and in the middle of many roads it is horrifying and the service manager told me ONE of his customers told him he only drives in the right lane now so he can pull off quickly when his GV80 dies. This is a much bigger and more dangerous issue please look into it!

The vehicle has an issue stalling while in operation. The vehicle is not safe, especially when the vehicle stalls while operating in traffic. The issue puts many drivers and passengers at risk while operating on a roadway. The vehicle stalled in the following scenarios: entering a freeway, vehicle became unresponsive, but resumed power; entering traffic on an arterial roadway, but resumed power; turning at an intersection on an arterial roadway, vehicle lost power, vehicle became unresponsive and had to coast to a stop to be restarted; driving on a freeway at 70mph, vehicle became unresponsive and had to coast to a stop to be restarted; driving on an arterial roadway at 40mph, where vehicle became unresponsive and had to coast to a stop on a side street to be restarted. Retailer dealership was able to replicate the issue "three times", per the dealership, but did not get an error code or trouble code to fix the issue. On two occasions, dealership refused to address the issue further until a trouble or error code could be found. Dealership refused to keep the vehicle and to provide a loaner vehicle, despite validating that an issue existed with this vehicle and at least four other Genesis GV80 vehicles in Arizona. On August 22, 2022, dealership indicated that they would replace the high pressure fuel pump, which was an issue in the 2021 GV80 that resulted in a recall.