GENESIS Complaints

I was driving on the road when suddenly the car started an alarm sound, with the message in the heads up display to "stop immediately and check the brake system". I pulled over into the nearest side street and parked the car. When I put it back in drive, I had lost power steering, and half of the warning indicators had lit up, including but not limited to: power steering warning, brake warning, charging system warning, oil pressure warning, master warning light, parking brake and brake fluid warning, ABS Warning, and AWD warning. I tried holding down the parking brake button, and the first time all the lights went away for 5 seconds, but then they all came back again. I restarted the car a few times, and each time I got the same "check brake system" message as well as all the warning light symbols. I was not able to drive my car at all to remove it from in front of other peoples houses. I had to tow the car to the dealership, and the SOS button on the car did nothing. No warning lamps, messages, or similar symptoms had appeared prior to the failure, they all showed up after the "check brake system" alert appeared. 6 months ago I had another problem with the car, where past the speed of 30 MPH, the car would not shift gears up to a higher one. It kept increasing the RPMs when trying to go faster but would not shift gears, leaving me unable to safely match the speed of traffic and having to drive all the way to the dealership with my hazard lights on.

My 2020 Genesis G70 is affected by Recall 24V-528 (high-pressure fuel pump defect). About 10 months after the recall service was marked “completed,” my car began showing DTC P0088 (Fuel Rail/System Pressure Too High), which is directly tied to the recall defect. On 8/30/25 car was hesitating when just slowly pulling out of driveway, and check engine light came on and stayed on. The car jerks and vibrates when foot is on the gas. There is now a very strong gasoline odor inside and outside the car, which was also noticed by a Genesis dealership employee when I pulled into the service garage. This raises serious fire and safety concerns. The dealer has told me the fuel pump and fuel line must be replaced. While all parts should be covered, I am currently waiting to hear from the dealership in regards to if Genesis approves/agrees to cover the costs of the repairs needed to my car. I was forced to drive 1 hour and 40 minutes to the nearest Genesis dealership on 9/3 while the car was unsafe, with my child in the vehicle at times. This was extremely dangerous. I was also initially told I would have to either drive the unsafe vehicle back home while waiting for approval or pay for a rental myself. Only after I became very upset and crying, was I given a loaner. That loaner has a 100-mile per day limit, yet I live about 100 miles away from the dealership, making it impractical. This defect is ongoing and unresolved. Genesis has not yet confirmed coverage of all related parts, and I am concerned the recall repair was inadequate. Safety Concerns: Risk of fuel leak/fire from defective pump/fuel system. Strong fuel odor indicating vapor or liquid leak. Unsafe requirement to drive long distance while defect is present. Dealer attempting to deny full repair coverage under recall.

The Forward Attention Warning system has many false readings (sun, glasses, looking to the right of the wheel at the other autos visible out of the right side of the windshield). When activating the FAW alarm it immediately shuts off lane assistance and adaptive causing rapid deceleration. 3 times when it did this it slows so rapidly that cars behind have to swerve to miss making contact. One time a slight contact was made. There is not a way to disengage it, even when following genesis instructions to "turn it off" it remains active. Gensis acknowledged complaints and looking at online forums shows this to be a growing safety problem. There needs to be a disable function for some amount of time, FAW is going to get someone hurt or worse.

On [XXX], the GV80 experienced a complete electrical system failure (dashboard lights began flashing and eventually went black, display screen went black, steering wheel locked and brakes were hard to engage), all while my wife was driving on a major highway in rush hour traffic. The dealership claims this electrical system failure was caused by improper battery cable hookup, but this is incorrect. I have time stamped photographs showing a wiring harness that was already burned before any battery cables were connected. I also have documentation proving when the tow truck was dispatched to the vehicle’s location. Dealer Findings *Service advisor stated that there was improper procedure from someone hooking up cables to wrong posts and burning the wire(The issue occurred prior to any battery cables being connected ) -*Wiring harnesses are burned and damaged, creating excessive resistance *The condition is causing a dangerous buildup of heat *Multiple fuses have already blown and required replacement *The dealer explicitly advised that the vehicle is not safe to drive and could cause a fire at any moment Safety Risk This level of electrical damage is not consistent with ordinary wear or misuse. It represents a serious safety defect: • The failure rendered the vehicle completely inoperable. • The failure occurred while driving and resulted in a loss of steering and difficult braking, creating a severe risk of crash and injury. Estimate to repair $24, 754.57 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

MY HEADLIGHT WENT OUT. IT HAS WATER CONDENSATION IN IT DECEMBER 2023 NEEDS TO BE RECALLED

my cluster went black. No dash lights. No speedometer. no odometer. no cruiz control nothing works. the 2022-23-124 47,000 have been recalled .. Why not the 2021? Its the same part.. tHIS IS A DISASTER. TOTALLY UNSAFE TO DRIVE .

The contact owns a 2022 Genesis GV70. The contact stated that while driving at an undisclosed speed, the battery warning light illuminated. The vehicle was driven to the shoulder of the road. The contact stated that at that point, several unknown warning lights illuminated. The vehicle was towed to the dealer where it was diagnosed, and determined that an unknown software update was needed. The software update was performed. The contact was then informed that the battery needed to be replaced. The battery was replaced. The dealer later determined that the battery did not need to be replaced. The contact was informed that, after further diagnostic testing and inspection, the failure was due to an alternator wiring harness failure. The contact was informed that the alternator wiring harness was burned. The contact was informed that it was an unusual failure. The contact was informed that the alternator wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,308.

The contact owns a 2025 Genesis GV70. The contact stated that while the vehicle was parked and occupied or while driving, the infotainment system displayed a blank screen. No warning light was illuminated. The contact stated that the failure had occurred on several occasions. The vehicle was taken to the dealer where it was diagnosed and determined that the infotainment system needed to be replaced. The vehicle was repaired, and a software update was performed. The contact related the failure NHTSA Campaign Number: 25V105000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 6,000.

The contact owns a 2017 Genesis G90. The contact stated that while driving at 50 MPH, the check engine warning light illuminated. The driver immediately pulled over. The vehicle was towed to the local dealer, where it was diagnosed, and it was determined that four crankshaft position sensors and the valve cover gasket needed to be replaced. The vehicle was repaired, but the failure recurred. The contact called the local dealer and was informed that the failure might be related to the timing chain. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

I'd like to note that I've seen a large amount of 2019 Genesis G70 RWD drivers make the same complaint as myself, the VSS completely and suddenly just stopped working. No heavy or hazardous driving to report. The VSS ties into the ABS, forward collision, and blind-spot safety cameras making them all inoperable.