GENESIS Complaints
View complaints related to GENESIS. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 GENESIS G80- EAST HAVEN, CT
TL* THE CONTACT OWNS A 2017 GENESIS G80. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. MERIDEN HYUNDAI (318 S BROAD ST, MERIDEN, CT 06450, (203) 235-1669) DIAGNOSED THE VEHICLE, BUT DID NOT FIND A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 GENESIS G80- LAGUNA BEACH, CA
1. STATIONERY. APPROXIMATELY 50% OF THE TIME WHEN I SWITCH GEARS FROM REVERSE TO DRIVE THE GEAR SLIPS INTO NEUTRAL. IT TAKES 2-3 ATTEMPTS AND THEN FINALLY STAYS IN DRIVE. ONE TIME I HAD TO PUT CAR IN PARK AND THEN SHIFT INTO DRIVE BECAUSE IT WOULD NOT STAY IN DRIVE. THIS HAPPENS EVEN THOUGH I AM PRESSING FIRMLY ON THE BRAKE AND AM PUSHING THE SHIFT BUTTON. 2. WHILE CAR IS MOVING. 3 TIMES SINCE I HAVE OWNED THIS VEHICLE THE FOLLOWING HAS HAPPENED WHILE I AM DRIVING ON CITY STREETS AND HIGHWAYS. WHEN I AM DRIVING, AND I GENTLY APPLY THE BRAKE IN ORDER TO MAKE A TURN AND THEN ACCELERATE IN ORDER TO COMPLETE THE TURN AND MERGE ONTO THE STREET OR HIGHWAY, WITHOUT MY REALIZING IT THE TRANSMISSION HAS SLIPPED INTO NEUTRAL AND THE VEHICLE WILL NOT ACCELERATE. THE GENESIS DEALERSHIP AND GENESIS CORPORATE HAVE BOTH INDICATED IT'S MY IMAGINATION AND THAT NOTHING IS WRONG WITH THE VEHICLE.
Source: NHTSA WEB SITE -
2018 GENESIS G80- PONTIAC, MI
THIS CAR WAS PURCHASED JULY 2018, SINCE THEN IVE HAD 3 FLAT TIRES. THE TIRE ARE MADE BY CONTINENTAL TIRE COMPANY. THE SALESMAN AT THE DEALERSHIP HAS INFORMED ME HE THEY HAVE EXPERIENCED MULTIPLE CASES OF FLAT TIRES FOR THE CONTINENTAL BRAND. ACCORDING TO THE DEALER SALESMAN "THERE IS A FOAM LINING USE FOR VIBRATION DAMPENING WHICH HAS COMPROMISED THE INTEGRITY OF THE TIRE". AT $ 400 PER TIRE, HE WAS BOTH CONCERNED AND HAPPY TO SEE SALES INCREASE IN THE SERVICE DEPARTMENT ONE TIRE HAD A SIDE BULGE AND I DROVE WITHOUT NOTICING FOR WHO KNOWS HOW LONG,, THE OTHER 2 FLATS HAPPENED GOING OVER 1 POT HOLE.ON A SIDE STREET GOING 25 MPH. AS A RESULT I WONT DRIVE THIS VEHICLE IF IM GOING SOMEWHERE WHERE I EXCEED 45 MPH DUE TO THE DANGER OF GETTING A FLAT GOING FASTER.
Source: NHTSA WEB SITE -
2018 GENESIS G90- FORT WORTH, TX
OUTSIDE MIRRORS AND WINDSHIELD CONTINUE TO MELT AND ACCORDING TO THE GENESIS ENGINEER, THIS IS DUE TO THE SUNLIGHT REFLECTING OFF MY HOUSE AND ONTO MY CAR THUS CAUSING THE MIRROR AND MOLDING TO MELT
Source: NHTSA WEB SITE -
2018 GENESIS G80- MARIETTA, GA
OEM TIRES ON MY 2018 G80 SPORT ALREADY WAS SIDEWALL BUBBLES ON THE FRONT TIRES WITH LESS THAN 10K MILES. THESE ARE DEFECTIVE TIRES THAT SHOULD BE RECALLED.
Source: NHTSA WEB SITE -
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2018 GENESIS G80- SOMERVILLE, NJ
CONTINENTAL PRO CONTACT TIRES HAVE BLOWN OUT 3 TIMES. THESE ARE DANGEROUS TIRES. THE SIDEWALKS ARE WEAK. THESE ISSUES HAVE BEEN EXPERIENCE WHILE DRIVING ON THE HIGHWAY.
Source: NHTSA WEB SITE -
2018 GENESIS G80- HACKETTSTOWN, NJ
THERE ARE SO MANY COMPLAINTS REGARDING THESE TIRES. I DEVELOPED A BUBBLE IN THE RIGHT FRONT TIRE AND DECIDED I DIDN'T WANT TO GO THROUGH MORE BUBBLES AND FLAT TIRES AS I AM 80 YEARS OLD. I BIT THE BULLET AND PURCHASED $1000.00 WORTH OF MICHELIN TIRES BEFORE THE CAR HAD 2000 MILES ON IT. I ALSO HAD TROUBLE KEEPING THE CAR IN A STRAIGHT LINE DRIVING ON THE INTERSTATE. THE ROAD NOISE FROM THIS TIRE IS ALSO UNEXCEPTIBLE FOR A LUXURY CAR. THERE ARE MANY COMPLAINTS ABOUT THIS TIRE RACK WEBSITE AND THIS TIRE SHOULD REALLY BE RECALLED.
Source: NHTSA WEB SITE -
2017 GENESIS G90- JACKSONVILLE, NC
TL* THE CONTACT OWNED A 2017 GENESIS G90. WHILE DRIVING 5 MPH IN A DRIVEWAY, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT ATTEMPTED TO APPLY THE BRAKES, BUT THE VEHICLE FAILED TO RESPOND AND CRASHED INTO A TREE. THE CONTACT SUSTAINED INJURIES TO THE LEFT AND RIGHT FOOT AND RIGHT SIDE RIBS. MEDICAL ATTENTION WAS RECEIVED AND THE CONTACT WAS HOSPITALIZED FOR SIX DAYS. THE AIR BAG DEPLOYED. THE VEHICLE WAS TOTALED. A POLICE REPORT WAS FILED. THE DEALER (PARKWAY HYUNDAI, 5920 MARKET STREET STE A, WILMINGTON NC, 28405, (910)-392-4888) WAS CONTACTED AND INFORMED THE MANUFACTURER ABOUT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND BEGAN AN INVESTIGATION. THE FAILURE MILEAGE WAS 8,500. *TT*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 GENESIS G80- NANUET, NY
TL* THE CONTACT OWNS A 2018 GENESIS G80. WHEN THE WINDSHIELD WIPERS WERE ACTIVATED, THE CONTACT SMELLED WIPER FLUID INSIDE THE VEHICLE. THE DEALER (ROCKLAND HYUNDAI, 55 NY-303, WEST NYACK, NY 10994, (845) 402-8623) STATED THAT THIS WAS A NORMAL CONDITION. THE MANUFACTURER CLAIMED THAT THEY HAD NO KNOWLEDGE OF THE CONDITION. THE FAILURE MILEAGE WAS 9,800. *TT CONSUMER STATED THE DEALER STATED OTHER CONSUMERS CLAIMED SAME ISSUE BUT THE DEALER REPORTED TO THE CONSUMER IT WAS NORMAL.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 GENESIS G80- PARMA HEIGHTS, OH
LANE KEEP ASSIST (LKA) MALFUNCTIONING INFREQUENTLY. CAR FIGHTING MY CONTROL AND FORCING ME OUT OF LANE. HAVE TO FIGHT TO STAY IN LANE. EVEN AFTER DISENGAGING LKA OPTION CAR STILL FIGHTING MY CONTROL. HAVE PULL OFF ONTO SIDE OF HIGHWAY; TURN CAR OFF; EXIT VEHICLE IN HEAVY TRAFFIC. REENTER CAR AND RESTART ENGINE TO DISENGAGE LKA. HAVE TO NEVER REENAGE LKA TO AVOID DANGER.
Source: NHTSA WEB SITE