LAND ROVER Complaints

A safety recall was issued in September 2025 for my vehicle. I contacted my local dealership (Pasadena Land Rover / Range Rover) and was informed that recall parts were not available. In the first week of December, the front right suspension began making a clunking noise, consistent with the recall defect. When I contacted the dealership, I was told that I would be required to pay out of pocket for diagnostic work, even though the vehicle has an open safety recall, and that reimbursement is not guaranteed due to parts unavailability. As a result, the vehicle cannot be repaired under the recall, and I am being asked to assume financial responsibility for diagnosing a known safety defect while continuing to operate an unrepaired vehicle.

The contact owns a 2014 Land Rover Range Rover Sport. The contact was informed by an NHTSA agent that the VIN was included in NHTSA Campaign Number: 25V514000 (Steering). The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2017 Land Rover Range Rover Sport. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable, and the vehicle unexpectedly drifted to the right. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the parts for the recall repair were not yet available. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 67,000.

I received Land Rover's notice Oct. 7, 2021 regarding the gasoline fuel tank flange assembly cracking. They stated "Once we have adequate supply of the necessary parts, we will notify you via a second letter requesting that you contact your preferred authorized Land Rover retailer....etc.. under Program Code 'N623' " I have still been waiting for this to be resolved. I emailed them again on 12/9/2025 after I got the alert from NHTSA and have not heard back.

When I’m driving my high beams automatically come on and blind the drivets ahead of me. They come on by themselves and it’s not even dark enough for them to be on. It happens when I’m on the freeway going to work. This has happened more than once. It’s happened four times already and it worries me cause I don’t want someone to think I’m flicking my high beams at them!!!

The car had electrical Warning- literally the vehicle in totality shut down and I needed a tow to dealership- after diagnosis an electrical part-DC CONVERTER PART # 433123464. The part is unavailable anywhere. I called tri-state area in my own attempts for my car to be repaired. I was advised my the dealer that EVERY DEALERSHIP IS WAITING ON 5-10 of the same part!! I was currently advised the part is being manufactured in the UK -shipping estimate date mid January 2026. If this is infact the situation -I would like someone to look into a recall- the $700 part expires with my warranty!!! In February 2026. The vehicle in dead-without the DC converter

The contact owns a 2017 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that while driving at an undisclosed speed, the steering wheel vibrated, and there was an abnormal cracking sound coming from the vehicle. The suspension warning light was illuminated, and a message to not exceed 30 MPH was displayed. The dealer was contacted and confirmed that the part for the recall repair was not yet available. The failure had progressively gotten worse, and the contact was afraid to continue driving the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 81,364.

Well maintained vehicle I’ve been sole owner of. Driving normally along highway at normal speed. Electrical issue warning alert pops up, immediately goes away. This happened again, car fills with smoke and is immediately on fire. Happened very quickly. Have had zero issues with this vehicle otherwise. No warnings. Car was functioning perfectly leading up to the incident.

The contact owns a 2015 Land Rover Range Rover Sport. The contact stated that while driving or starting the vehicle, there was a loud clunking sound coming from the engine compartment with the check engine warning light illuminated. The contact also stated that while the vehicle was parked, an attempt was made to start the vehicle; however, the vehicle became inoperable and failed to start. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the engine had failed and needed to be repaired or replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired by the dealer. The contact also stated that while attempting to make a turn, there was a rattling sound coming from the front and rear of the vehicle. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the parts for the recall repair were not yet available. The dealer was not contacted regarding the recall, and the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 86,000.

The contact owns a 2016 Land Rover Range Rover Sport. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. Additionally, the contact stated that the front driver's side of the vehicle had lowered unexpectedly, and the vehicle drove unsteadily. The vehicle was driven back to the residence. The vehicle was taken to an independent mechanic for inspection. The contact was informed that an unknown part underneath the vehicle had fractured, and the failure was related to an open recall. The contact was advised to tow the vehicle to the dealer. The vehicle was towed to the dealer; however, the contact was informed that the part to do the recall repair was not yet available. In addition, the contact was informed by the dealer, that the part was not yet in production. The vehicle was not repaired. The contact stated that the vehicle had been undrivable for two months. The contact later received notification of NHTSA Campaign Number: 25V514000 (Steering). The manufacturer was made aware of the failure. The contact was advised to take the vehicle to the dealer for a diagnostic test. The failure mileage was approximately 103,381.