LAND ROVER Complaints

The contact owns a 2019 Land Rover Range Rover Sport. The contact stated that while driving at an undisclosed speed, the check engine and low coolant warning lights illuminated. The vehicle was pulled over to the shoulder of the road. Upon further inspection, the contact became aware of a coolant leak under the vehicle. The coolant reservoir was refilled, and there was white smoke coming from under the hood. A local independent mechanic arrived on scene and scanned the vehicle with an OBD2 scanner, but a diagnostic fault code was not provided. The vehicle was towed to the residence. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. Upon further investigation, the contact associated the failure with NHTSA Campaign: 23V221000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.

The contact owns a 2016 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Three days before leaving for a trip from [XXX] to [XXX] my Land Rover Defender gave me a Low Battery warning. There was no time to take it to the dealership so I bought a new battery and put it in myself, then drove the 700 miles to [XXX]. My family and I were traveling in a remote area 6 miles from our vacation rental, with no cellular service, when our Defender suddenly threw an electrical fault warning on the dashboard asking us to pull over safely, on XXX. We made it to the vacation rental, then I borrowed a family member's car and went into [XXX] to buy tools to see if the battery was charging and if I could safely drive it to the nearest dealer or even home. It was not charging. So I called the dealership (Land Rover Rocklin) and had the car towed to it, then rented a truck to finish my vacation and get the family and our gear home. At the dealership, Rocklin required a brand-new factory battery to run tests on the failed DC-DC converter. They confirmed the converter failed under Recall 26V-248 and replaced the unit with the same recalled part. To get through this ordeal, I incurred $3,036.13 in direct out-of-pocket costs (towing, rentals, batteries, tools). Despite written confirmation from Jaguar Land Rover Corporate Customer Care agreeing to reimburse these recall expenses, Jaguar Land Rover has since passed me between departments, applied arbitrary roadside assistance caps, and ultimately refused to issue a refund, imposing an illegal financial burden on me to remedy a federal safety defect. I can supply all receipts. Specific Incident Details Component / System Failure: The DC-DC Converter failed internally (NHTSA Recall 26V-248 / JLR Campaign D126), causing a complete loss of 12V charging. Safety Risk: The failure occurred on remote mountain roads without cell service. A complete loss of 12V power threatens power steering, braking assistance, and vehicle propulsion while driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Part 573 Safety Recall Report 26V458 Manufacturer Name: Jaguar Land Rover North America, LLC Submission Date:XXX NHTSA Recall No.: 26V458 Manufacturer Recall No.: D145 Rear back up camera intermittently malfunctions. Says “camera not available” on screen. Which also affects the warning signals that tell you if anyone is behind you. I called the dealership to repair it, they said I need you to tie the recall number to my VIN number in order to repair the recall. Please tie recall number 26V458 to my vehicle VIN [XXX] Thank you! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 Land Rover Range Rover Velar. The contact received notification of NHTSA Campaign Number: 26V248000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that upon coming to a stop on several occasions, the vehicle cycled between revving and stalling, and the vehicle then resumed normal operation independently. There was no warning light illuminated. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted by phone and by email but had not responded. The failure mileage was approximately 17,000.

My 2020 Land Rover Defender 48V Mild Hybrid Electric Vehicle (MHEV) experienced a check engine light and hybrid electrical failure. Diagnostics by an authorized Jaguar Land Rover dealer confirmed code P0A1F-96 (Battery Energy Control Module / BECM internal component failure). This failure relates directly to an active, global safety recall issued by JLR (NHTSA Campaign 26V248 / JLR Recall D126) regarding DC-DC converter failures in MHEV vehicles. According to JLR recall documentation, a microchip failure in the DC-DC converter causes a total loss of 12V system charging, leading to electrical warnings and a sudden loss of motive power/propulsion while driving. CHRONIC CHARGING SYSTEM FAILURE: This vehicle has suffered from unresolved, long-term 12V charging system degradation caused by this MHEV subsystem defect. This chronic lack of proper charging has directly destroyed three (3) primary 12V main batteries and the emergency telematics (SOS) backup battery over a 4-year period. Replacing these auxiliary batteries failed to fix the underlying issue because the MHEV system/DC-DC converter continuously fails to maintain adequate charging across vehicle systems. This continuous voltage collapse eventually triggered the permanent BECM hardware lockout code (P0A1F-96). SAFETY HAZARD: A sudden loss of 12V system charging and subsequent loss of propulsion on public roads or at highway speeds presents a severe crash hazard to occupants and other motorists. STATUS & DEALER REFUSAL: An authorized JLR dealer confirmed code P0A1F-96 and documented "Pending Recall Campaign D126ADM2" on the official service invoice. Despite this being an acknowledged, safety-related defect in the MHEV system leading to loss of drive power, JLR North America and the dealer refuse to repair or grant goodwill coverage under the active safety recall framework, quoting over $3,400 out-of-pocket. The vehicle is available for inspection.

The contact owns a 2021 Land Rover Range Rover Velar. The contact received notification of NHTSA Campaign Number: 26V248000 (Electrical System). The local dealer was contacted, but the vehicle was not diagnosed or repaired due to parts not being available. The manufacturer was notified of the issue. The contact had not experienced a failure.

The Halo/daylight running light has burned out. I have found on the internet that this is a know issue. Mine burned out at 57,000 miles. The dealer wants over $3000 to fix it.

My vehicle is losing power from the battery showing battery needs to recharge and its full charged have to turn interior lights off

While Driving the car shuts off without warning. Then a check engine light comes on.