LINCOLN Complaints

The contact owns a 2022 Lincoln Aviator. The contact stated while having a routine tire rotation at the dealer, the mechanic stated that the lug nuts were swollen. The contact was informed that the tire rotation could not be performed and there was no recall repair for the failure. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided, and the contact was referred to the NHTSA Hotline. The failure mileage was 25,147.

The contact owns a 2017 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Lincoln MKC. The contact stated that while starting the vehicle from second to third gear, there was an abnormal banging sound heard. The transmission was slipping gear while driving at various speeds. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who stated that the transmission was slipping when shifting from second to third gear. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 100,100.

The contact owns a 2017 Lincoln MKZ. The contact stated while driving 30-40 MPH and depressing the brake pedal, the vehicle failed to respond immediately. The contact stated that the vehicle responded when the brake pedal was depressed down to the floorboard. The contact stated that as she continued driving, the message "Brake Fluid" was displayed. The contact drove to the residence, where she noticed that brake fluid was leaking onto the ground. The contact later became aware that the VIN was included in NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer and a second dealer Ford of Latham (637 Columbia St Ext, Latham, NY 12110) were contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 71,000. Parts distribution disconnect.

The contact owns a 2017 Lincoln Continental. The contact stated while driving approximately 35–40 MPH, the parking brake activated, causing the driver to swerve, as the tires squealed. The driver was able to pull over. The contact was unable to release the parking brake. The vehicle was in LIMP Mode. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the ABS brake module had malfunctioned. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 150,000.

Electric steering rack went out, almost crashed due to the effort required once this happened. If anyone else was driving it would not have worked out luckily I was able to two hand gorilla the steering wheel around to prevent an accident. Very unsafe. Was a recall back in 2015 that the dealer says is expired ??? I think NHTSA needs to re-open an investigation into these steering rack failures now that the cars are older and getting more mileage on them

The tire is a NEXEN 225/45R18 After driving at highway speed on an out-of-town trip for several hours, got off the highway on the way to the hotel using suburban roads. About a mile later, a noise suddenly started at the driver's side front. The "slapping noise" got worse as the car went faster. I pulled off into a parking lot and found a steel bead from the tire had come loose and was hitting the inside fender well. I also noticed there were cracks in the side wall. I changed the tire using the spare tire and drove to the hotel. The next day, I went to a local tire dealer to buy replacement tires. Since the car is an All Wheel Drive vehicle, I had to replace all four tires. And, it is a good thing I did since when I inspected the old tires, the other front tire (the passenger side) had side wall cracks worse than the driver's side tire that had the bead separation. The two rear tires showed no evident side wall cracks. I kept the two front tires with the failures and one of the rear tires that did not have any evident cracks. There was not enough room in the car to bring all four tires back home. Attached are photographs of the two failed tires. NOTE: I am a former Director of the Office of Defects Investigation [XXX] ) and this is my wife's car. I brought the tires back with me since I believe ODI may want to have the tires in the event it believes a PE is appropriate. The tires are in my garage in Northern Virginia. The email and phone number are mine, not my wife's. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Took car in for an oil change and tire rotation. The dealer did the oil change but could not do the tire rotation because the lug nuts needed to be replaced.

The contact owns a 2019 Lincoln Navigator. The contact stated while the vehicle was stopped, the front passenger’s side seat belt pretensioner exploded. The passenger suffered minor injuries to the chest area but did not seek medical attention. The dealer was contacted and stated that the vehicle needed to be diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 46,519.

My vehicle is a 2017 Lincoln Navigator. The Backup Camera works maybe 50% of the times that I attempt to back up. I understand that Lincoln has a recall on other Lincoln vehicles for this issue, but not for the Navigator. The Cross Traffic Alert does not work. In combination, attempting to back up has a real potential for a vehicle crash or pedestrian injury, especially in parking lots, for drivers of the Lincoln Navigator. Thank you.