MAZDA Complaints

Oil started to leak along with a burning smell, ended up being a cracked cylinder head at 77k miles. It was not in an accident & it did not overheat. But it appears this is a known issue with this make, model & year. Now Mazda only wants to pay $1k of $5k charge. I bought the dealers extended warranty, up to 75k miles, which apparently means nothing. My next car will not be Mazda.

Noticed slight coolant leak, took car to mechanic, he stated cylinder head was cracked, & causing coolant to spray everywhere. Towed car to dealer. Was given repair estimate of over $11,000, for a new engine. I see a safety bulletin online for my year make & model car. This overheating can apparently cause an engine fire. So far, Mazda seems to be showing negligence & not properly addressing the issue for owners.

The sunroof exploded. Exploded. Sound was shocking. I did not know what it was. The sound of the outside from the sunroof clued me in. The "shade" underneath the sunroof was closed so I did not see it happen.

I noticed oil was leaking and my engine was steaming after driving. My mechanic found a crack in a cylinder after watching YouTube and finding out Mazda has this issue.

Rear subframe rusted and cracked in half when my daughter was on a major highway!

Touch screen has ghosting effects, and automatically starts disabling safety and alert systems, calling random people, playing music, muting calls, navigating to random places, etc. without any input from the user. Mazda has an existing service bulletin for this issue that includes the Mazda 6 (Mazda SA-001/23) but the dealer says it’s not covered by any recall and that I need to pay nearly $3,000 to get it fixed.

Vehicle touch screen has aggressive and persistent “ghost touch” during vehicle operation (while in drive), which should not be possible while in drive at all. This causes any setting or feature accessible through the vehicle “infotainment” system to be activated at random leading to distracting, undesired operation. There is no setting within the “infotainment” system that allows you to disable the touch screen, leading to dangerously distracting situations. There is a voluntary extended warranty period provided by Mazda, but I was not notified required by law, nor was the warranty service offered to me when bringing my car to dealership(s) during the warranty period. Mazda is not willing to pay to fix the acknowledged safety defect.

While driving on the interstate, the driver’s side airbag deployed without any obvious cause. There was no pothole, bump, or clear reason for the airbag to deploy. There was moderate traffic. This put myself and others nearby at risk by causing me to flinch after getting hit by the airbag. I was lucky to not swerve into anything or cause any damage. It caused temporary loss of hearing and a sore neck, but no serious injury. Prior to the failure, there were no dash lights, messages, or other symptoms.

ABS module malfunction all four wheel speed sensor not read in the same time and powersteering cut off cause by unready wheel speed check engine light ABS light and Steering Light on.

Changed my oil and the next day the engine blew, maintained exactly how the manufacturer suggests, but somehow the engine blew.