MAZDA Complaints

MELTING DASHBOARD BLINES ME WHEN I'M DRIVING MY MAZDA 3 AT ALL TIMES WOULD LOVE TO FIX IT WHEN EVER POSSIBLE

I WAS DRIVING ON THE FREEWAY AND I HEARD A LOUD CRACKING NOISE. I STOPPED AT A GAS STATION TO CHECK AND SAW THAT THE UPPER MOLDING PART OF THE CAR HAD BROKEN OFF.

MY CARS INFOTAINMENT SYSTEM, WHICH INCLUDES THE REARVIEW CAMERA, STARTED MALFUNCTIONING IN EARLY 2019. THE INFOTAINMENT SCREEN (FOR THE CLOCK, RADIO, GPS AND REARVIEW CAMERA) WAS IN A REBOOT LOOP (CONSTANTLY REBOOTING OVER AND OVER). WHEN THE CAR IS PUT IN REVERSE, THE REARVIEW CAMERA WORKS SPORADICALLY, INCLUDING SHUTTING OFF IN THE MIDDLE OF REVERSING THE CAR. I TOOK THE CARE TO THE ORIGINAL DEALER AND (PER THE SERVICE INVOICE ATTACHED), THEY DIAGNOSED THE PROBLEM AS "CMU FAILURE" WHICH WOULD COST ME $1000 (ONE THOUSAND DOLLARS) TO FIX. I REFUSED, AS I DID NOT THINK IT WAS APPROPRIATE FOR THE CMU TO FAIL ROUGHLY FOUR (4) YEARS AFTER PURCHASE. I GOOGLED THE PROBLEM AND IT'S EVIDENT THAT MANY OTHER MAZDA OWNERS HAVE EXPERIENCED THE SAME PROBLEM.

2015 MAZDA CX5 2.0 L, WELL MAINTAINED; RECOMMENDED OIL USED AT PROPER INTERVALS, WITH 130,000 MILES, MOSTLY HIGHWAY DRIVEN. WITH NO WARNING LIGHTS AND/OR SOUNDS, VEHICLE STARTED LOOSING POWER AT AROUND 30 MPH IN THE CITY AND ENGINE COMPLETELY STALLED. AAA WAS CALLED TO START THE VEHICLE TO NO AVAIL, BATTERY CHECKED OUT OK. TOWED TO MAZDA DEALERSHIP IN WICHITA, KS. DEALER SERVICE EXAMINED VEHICLE AND FOUND A VALVE STEM BROKEN AND LYING ON TOP OF ENGINE, VISIBLE THROUGH THE SPARK PLUG WELL. AS THE OWNER, ALONG WITH THE SERVICE MANAGER, I SAW THE BROKEN VALVE STEM IN THE ENGINE BUT ALSO NOTICE MY ENGINE WAS EXTREMELY CLEAN ON THE INSIDE WITH CLEAN OIL AS WELL, NO EVIDENCE OF DIRT AND/OR SLUDGE OF ANY KIND. VEHICLE OWNER COMMENTED TO THE DEALER HOW CLEAN THE ENGINE AND THE VEHICLE WAS KEPT INSIDE AND OUT. DEALER RESPONDED BY TEXT TO OWNER, NEW ENGINE REPLACEMENT, AT THE COST OF $7000; USED ENGINE WITH 91,000 MILES AT $5000. DEALER STATED AFTER 60,000, VEHICLE OF OUT OF WARRANTY. OWNER RESEARCHED AND FOUND EVIDENCE THE FAILURE IS LIKELY DUE TOO ENGINE DESIGN. MAZDA BUILT AN ALUMINUM ENGINE WITH HIGH COMPRESSION RATIO, BUT BUILT IT LIGHTER AND WITH SMALLER COMPONENT PARTS. ACCORDING TO ENGINEERS, THAT'S A RECIPE FOR VARIOUS COMPONENT PARTS AND ULTIMATELY OVERALL ENGINE FAILURE. THE SKYACTIV ENGINE OPERATES AT 13.0 COMPRESSION RATIO, BY DESIGN; IF NOT DESIGNED PROPERLY AND BEING IT'S NEW TECHNOLOGY, FAILURES LIKE INTERNAL COMPONENT PARTS AND THE ENGINE, ARE LIKELY. OWNER'S VEHICLE AT DEALER FOR ALMOST 3 WEEKS AND THEY ARE OFFERING NO ASSISTANCE TO REPAIR THE VEHICLE. THERE NEEDS TO BE AN INQUIRY INTO THE DESIGN OF THE SKYACTIV ENGINE AND ADDRESS MAZDA ALLEGING OWNER'S ARE ABUSING VEHICLES AND CHARGING EXORBITANT PRICES FOR MECHANICAL ISSUES CAUSED BY THEIR PRODUCT DESIGN. OWNER CURRENTLY HAS TWO 2015 MAZDA CX5'S . DEALER/MAZDA OFFERING NO ASSISTANCE.

PLASTIC MOLDING AT BOTTOM OF WINDSHIELD CAME LOOSE. AND FOR SOMETIME O EXPLAINED TO DEALERSHIP I HEARD WHAT SOUNDED LIKE GLASS SHIFTING AND FELT THAT THE GLASS WAS GOING TO SHATTER. THIS MORNING I NOTICED WINDSHIELD CRACKED ON OUTSIDE FROM TOP MIDDLE PAST REVIEW MIRROR. VEHICLE WAS PARKED IN DRIVEWAY AND WHEN I WALKED TO MY CAR I NOTICED CRACK. THE PLASTIC MOLDING WAS NOT SUPPORTING GLASS IN PLACE. AND RUBBER STRIP AROUND GLASS IS LIFTED AS REFLECTED IN PICTURE.

TL* THE CONTACT OWNS A 2021 MAZDA CX-30. THE CONTACT STATED WHILE DRIVING 3 MPH, THE VEHICLE LOSS MOTIVE POWER. THE CONTACT STATED THAT THE LOW VOLTAGE 12-V CHARGE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED A BYSTANDER ASSISTED TO JUMP START THE VEHICLE. THE CONTACT CONTINUED DRIVING TO HER DESTINATION. THE VEHICLE WAS TAKEN TO COOK CHRYSLER DODGE RAM (1136 S PHILADELPHIA BLVD, ABERDEEN, MD 21001, (410) 346-3786) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT STATED SHE HAD EXPERIENCE THE FAILURE ON FOUR TIMES AND THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50.

AS A PROBLEM WITH MANY OTHER MAZDA TRUBUTES, THE WHEEL WELL IS RUSTED THROUGH AND THE STRUT IS NO LONGER HELD IN PLACE, YET PROTRUDING INTO THE INTERIOR OF THE CAR. THIS HAS BEEN AN ISSUE THAT REQUIRED A RECALL FOR OTHER MAZDA TRIBUTES, BUT NOT THE 2005 VERSION. ACCORDING TO MANY FORUMS, THIS IS A PROBLEM WITH MANY OTHER 05 TRIBUTES.

EXACT SAME ISSUE AS CAMPAIGN NUMBER: 17V082 THE SEATS IN THIS YEAR OF MAZDA 3 ARE THE SAME AS IN THE 2010-2011 MODELS. THE METAL HAS SNAPPED IN HALF CAUSING THE NEED FOR REPAIR FOR SAFE DRIVING. THIS HAPPENED WHILE TURNING A CORNER ON A CITY STREET GOING ABOUT 30KM/H DRIVER IS 260LBS

IN OCT. OF 2018, I PURCHASED A MAZDA WITH YOKOHAMA ADVAN SPORT V105, 195/50R16, 84V TIRES. THESE WERE THE STANDARD TIRES THAT CAME ON THE CAR. NOW SOME 15,832 MILES LATER AND LESS THAN 3 YRS., I AM TOLD THAT THEY HAVE "MICRO CRACKS" AND SHOULD BE REPLACED. CLOSER RESEARCH REVEALED THAT THESE ARE "SUMMER TIRES" THAT "FLEXING OF THE SPECIALIZED RUBBER COMPOUNDS USED IN MAX PERFORMANCE SUMMER TIRES DURING COLD-WEATHER USE CAN RESULT IN IRREVERSIBLE COMPOUND CRACKING. COMPOUND CRACKING IS NOT A WARRANTABLE CONDITION BECAUSE IT OCCURS AS THE RESULT OF IMPROPER USE OR STORAGE, TIRES EXHIBITING COMPOUND CRACKING MUST BE REPLACED." AT NO TIME WAS I WARNED THAT DRIVING WITH THESE TIRES IN THE WINTER COULD CAUSE THIS DAMAGE. MORE IMPORTANT IS THE FACT THAT THEY GET DANGEROUSLY LITTLE TRACTION UNDER THESE COLD CONDITIONS-ESPECIALLY WITH EVEN A MINIMAL AMOUNT OF SNOW. A CONSUMER SHOULD BE WARNED ABOUT THIS FORESEEABLE DANGEROUS CONDITION-ESPECIALLY WHEN THIS CAR IS SOLD IN A STATE WITH SEVERE WINTERS.

I RECEIVED A RECALL NOTICE FROM MAZDA. I AM IN HAWAII. MAZDA HAS MOVED OFF OF THIS ISLAND. I CAN NOT GET IN TOUCH WITH ANYONE AT MAZDA AS THEIR 800-222-5500 NUMBER DOES NOT ANSWER. THIS RECALL REGARDS THE INFLATOR OF THE AIRBAG EXPLODING DUE TO HUMIDITY AND TEMPERATURE FLUCTUATIONS. HAWAII = HUMIDITY. I SEEMINGLY HAVE NO RECOURSE AS NEITHER THE PROVIDED MAZDA NUMBER DOES NOT ANSWER 800-222-5500 NOR DOES ANYONE PICK UP AT THE NHTSA NUMBER PROVIDED IN THE RECALL NOTICE 888-327-4236. IS THERE ANYBODY WHO CAN GIVE ME INFORMATION?