MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 MAZDA MAZDA3- CINCINNATI, OH
I WAS DRIVING ON AN INTERSTATE AT 11:30 AM, APPROXIMATELY 65 MPH, 59F ON 3/29/17. I HEARD A LOUD NOISE (LIKE A GUNSHOT), AND SAW THAT MY SUNROOF HAD SHATTERED, AND GLASS WAS ON THE INTERIOR OF MY CAR, AS THE VISOR WAS OPEN (SUNROOF WAS CLOSED). I WAS ABLE TO PULL OVER AND ASSESS THE DAMAGE, NOTING NO PHYSICAL HARM TO MYSELF, AND ONLY MINOR DAMAGE (PAINT CHIPS) TO MY CAR. I WAS NOT DRIVING UNDER AN UNDERPASS, AND WHILE THERE WAS OTHER TRAFFIC ON THE INTERSTATE, IT WAS ORDINARY TRAFFIC, AND THERE WAS NO CONSTRUCTION IN THE AREA.
Source: NHTSA WEB SITE -
2010 MAZDA CX-9- ELLICOTT CITY, MD
SUDDENLY HAD TROUBLE BRAKING, DIFFICULT TO PUSH THE BRAKE DOWN AND STARTED TO MAKE A HISSING SOUND. IT WAS AN UNEASY EXPERIENCE AND LUCKILY MY KIDS WEREN'T IN THE CAR.
Source: NHTSA WEB SITE -
2010 MAZDA CX-7- CONCORDE, NC
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 MAZDA MAZDA6- FLORENCE, SC
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V594000 (AIR BAGS); HOWEVER, THE PARTS DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 MAZDA MAZDA3- RENTON, WA
AEVERAL RECALLS FOR 2008 MAZDA3..... HOWEVER MY VIN ISNT ASSOSIATED WITH ANY AND I HAVE ALL THE PROBLEMA. POWER STEERINGS UNIT STRIPPED2 OR THE 3 BOLTS HOLES ANS FELL DOWN FROM CRACKED ENGINE MOUNTS SLIGHT RATTLING..... STATIONARY AND MOVING. IDLE IS AT 500-1,000 RPMS VERY ODD FEELING. RANDOM BODY DAMAGE AND ENTIRE OF BOTTOM ENGINE RUSTY.... PAINT RUSTS AS WELL. JUST BOUGHT THE CAR ON FINANCE AND REALLY NEED SOME HELP
Source: NHTSA WEB SITE -
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2011 MAZDA CX-7- LYNWOOD, WA
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 MAZDA CX-9- EAST PETERSBURG, PA
I WAS DRIVING MY 2008 MAZDA CX-9 AND THE CAR WAS SMELLING LIKE IT WAS BURNING AND THEN IT SOUNDED LIKE A PILE OF ROCKS BEING TOSSED AROUND. I PULLED OVER TO THE SIDE OF THE ROAD AND THE CAR CAME TO AN ABRUPT STOP AND SMOKE CAME FROM UNDERNEATH THE HOOD. I HAD IT TOWED TO A REPAIR SHOP AND WAS TOLD THE TRANSFER CASE WENT OUT AND MESSED UP THE TRANSMISSION. AFTER DOING RESEARCH ON THE INTERNET I FOUND OUT THIS IS A COMMON PROBLEM THAT MAZDA HAS KNOWN ABOUT FOR SOME TIME AND HAS FAILED TO NOTIFY THE CUSTOMER. THIS PROBLEM HAS APPARENTLY CAUSED VEHICLES TO CATCH FIRE WHILE DRIVING. AFTER CONTACTING MAZDA THEY SAY THEY EXTENDED THE WARRANTY TO 90,000 MILES BECAUSE OF THIS PROBLEM BUT HASN'T NOTIFIED THE OWNERS OF THE VEHICLE. MAZDA SAYS IT HASN'T BEEN RECALLED BECAUSE IT ISN'T A SAFETY ISSUE (WHICH I DISAGREE WITH, IT COULD CAUSE GREAT HARM OR DEATH) AND IT HASN'T BEEN REPORTED ENOUGH. MAZDA SAID THEY WOULD NOT REPLACE THE TRANSFER CASE NOR THE LABOR OR TRANSMISSION. I BELIEVE THIS SHOULD BE RECALLED SINCE APPARENTLY IT'S HAPPENING IN ALL CX-9 VEHICLES BETWEEN CERTAIN YEARS. IT'S A DEFECTIVE PART, NOTHING I DID AND I AM LEFT TO PAY TO FIX A PROBLEM THAT MAZDA KNOWS IS THEIR FAULT.
Source: NHTSA WEB SITE -
2013 MAZDA MAZDA5- WATERTOWN, WI
THIS RECALL WAS ISSUED IN EARLY SEPTEMBER, 2016. 7 MONTHS HAVE GONE BY AND WE HAVE HEARD NOTHING MORE
Source: NHTSA WEB SITE -
2004 MAZDA RX-8- EARL, NC
FUEL PUMP NOZZLE IS CRACKED ALLOWING FUEL TO LEAK AND FUEL PRESSURE TO DROP CAUSE DRIVEABILITY PROBLEMS AND STALLING. MAZDA CLAIMS ITS THE RING AND GASKET ON THEIR RECALL BUT IT'S THE FUEL PUMP CRACKING. MY CAR STARTED BUCKING AND RUNNING ERRATICALLY. INSTALLED AND WOULD NOT RESTART FOR A SHORT PERIOD OF TIME. THIS HAS BEEN AN ONGOING PROBLEM FOR ROUGHLY ONE YEAR.
Source: NHTSA WEB SITE -
2012 MAZDA MAZDA3- KING GEORGE, VA
IN THE MORNING OF MARCH 31, 2017 WHEN I'VE PROCEEDED TO VA 206 TO THE NAVAL LAB (25-MILE SPEED LIMIT ZONE), TRACTION CONTROL SYSTEM (TCS/DSC) INDICATOR LIGHT SUDDENLY LIT UP, AND CAR STALLED. I ATTEMPTED TO ACCELERATED BUT RECEIVED NON RESPONSE FROM THE CAR. THE CAR STAYED AROUND 20- 25 MPH. I PULLED IN THE AUTO SHOP AND TURN OFF THE ENGINE. I RE-STARTED THE CAR AND THE TCS/DSC INDICATOR LIGHT WAS OFF AND CAR BEHAVED NORMALLY. HOWEVER I DON'T KNOW IF THE PROBLEM WILL HAPPEN AGAIN.
Source: NHTSA WEB SITE