MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 MAZDA MAZDA6- FRISCO, TX
TAKATA RECALL REGARDING: MAZDA RECALL #: 9516E NHTSA RECALL #: 16V-356 RECALL DATE MAY 27, 2016 THE STATUS AS OF MARCH 7, 2017, IS THAT A REMEDY TO REPAIR IS NOT AVAILABLE. MAZDA'S RECALL INFORMATION ON ITS WEBSITE STATES, AND I'M PARAPHRASING, THAT WE SHOULD NOT ALLOW ANYONE TO RIDE IN THE FRONT PASSENGER SEAT. IT' BEEN ALMOST TEN MONTHS, WHEN IS THIS REMEDY FORTHCOMING? AM I REALLY NOT SUPPOSED TO CARRY PASSENGERS IN THE FRONT SEAT OF MY PASSENGER CAR FOR ALMOST A YEAR NOW? ARE THERE ANY OTHER FINANCIAL OR MECHANICAL REMEDIES AVAILABLE? THE CONSTRAINT OF NOT BEING ABLE TO CARRY PASSENGERS IN THE FRONT SEAT RESULTS IN THIS PERSONAL PASSENGER VEHICLE BEING USELESS IN MANY SITUATIONS IT WAS PURCHASED FOR. CAN YOU DIRECT ME WITH ANY ALTERNATIVES THAT I CAN PURSUE?
Source: NHTSA WEB SITE -
2011 MAZDA CX-9- BOSON, MA
WHILE DRIVING IN THE CITY OR ON HIGHWAY SUDDENLY THE BRAKE PEDAL BECOMES HARD TO PRESS AND CREEPS DOWN TO FLOOR WITH LOSS OF BRAKE BOOSTER, A HISSING NOISE IS HEARD IN THE CAR AND IT BECOMES VERY HARD TO STOP THE VEHICLE
Source: NHTSA WEB SITE -
2009 MAZDA MAZDA6- BIRMINGHAM, MI
TAKATA RECALL MY VEHICLE HAS BEEN AT THE DEALERSHIP SINCE EARLY AUGUST 2016, WITHIN A WEEK OR TWO OF MY RECEIVING THE FIRST RECALL REGARDING THE TAKATA AIRBAG. ANOTHER RECALL RELATING TO ANOTHER AIRBAG WAS RECEIVED LATER IN THE YEAR. TO DATE THE DEALERSHIP AND MAZDA STILL CANNOT PROVIDE AN ESTIMATE OF WHEN THE PARTS WILL BE AVAILABLE TO ADDRESS THE RECALL. THE DEALER WON'T BUY IT BECAUSE OF THE RECALL AND AS A RESULT I WAS FORCED TO BUY A NEW CAR WHILE MY 2009 MAZDA6 SITS FOR 6 MONTHS IN THE SHOP AND I'M UNABLE TO DRIVE IT.
Source: NHTSA WEB SITE -
2015 MAZDA CX-5- SAN DIEGO, CA
TL* THE CONTACT OWNS A 2015 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 MAZDA MAZDA3- ROCKVILLE CENTRE, NY
I ENTERED MY CAR FIRST THING IN THE MORNING (AFTER A FAIRLY COLD NIGHT). THE CAR WAS STATIONARY OVERNIGHT SITTING IN MY DRIVEWAY. I LOOKED OVER TO MY LEFT AND ON THE DASHBOARD OF THE PASSENGER SIDE, THERE WAS AN CRACK ABOUT 6-7 INCHES LONG ON TOP OF WHERE THE AIRBAG SITS. IN THE LIGHT, IT APPEARS THAT THE CRACK WILL SPREAD TO THE LEFT AND GROW SUBSTANTIALLY IN LENGTH/WIDTH. I AM VERY CONCERNED THAT THIS COULD POTENTIALLY BECOME AN INHIBITOR TO MAKING THE PASSENGER FUNCTION PROPERLY.
Source: NHTSA WEB SITE -
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2001 MAZDA TRIBUTE- WARRENTON, NC
FOR THE PAST FIVE YEARS, I HAVE REPEATEDLY REQUESTED A COPY OF THE REVISED OWNER'S MANUAL FOR MY VEHICLE FROM MAZDA AND FROM THREE MAZDA DEALERSHIPS. STARTING IN JANUARY, 2012, MAZDA CLAIMED TO NO LONGER HAVE ANY COPIES AVAILABLE AND REFUSED TO PROVIDED ME WITH SO MUCH AS EVEN A PDF COPY. THE CHANGE IN THE MANUAL WORDING PERTAINED TO CHILD SEAT BELT RESTRAINTS. HERE IS THE PERTINENT RECALL INFORMATION: MAZDA RECALL #: 99011, NHTSA RECALL #: 00V323000. RECALL DATE: 12/15/00. RECALL DESCRIPTION: OWNERS MANUAL CORRECTION. REPAIR DESCRIPTION: DEALERS WILL PROVIDE REVISED OWNER MANUALS, FREE OF CHARGE. RECALL REPAIR STATUS: INCOMPLETE. NHTSA RECALL NUMBER: 00V323000. RECALL DATE: OCTOBER 13, 2000. MANUFACTURER RECALL NUMBER: 99011. SUMMARY: TRIBUTE OWNER'S MANUAL. THE OWNER'S MANUALS DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH CHILD RESTRAINT ANCHORAGES. ALSO, THE MANUALS DO NOT EXPLAIN THE MARKINGS IN THE VEHICLE THAT LOCATE THE LOWER ANCHORAGES. SAFETY RISK: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED, INCREASING THE RISK OF INJURY TO THE CHILD. REMEDY: DEALERS WILL PROVIDE REVISED OWNER MANUALS, FREE OF CHARGE. THANK YOU FOR YOUR ASSISTANCE IN THIS MATTER.
Source: NHTSA WEB SITE -
2012 MAZDA MAZDA3- MARION, OH
WHEN BREAKING FROM A SPEED OF 35 MILES PER HOUR THE HEADLIGHTS FLICKER TO A VERY DIM DEGREE. IT IS NEARLY A STROBE LIGHT. APPARENTLY THERE IS A SOFTWARE UPDATE FIX FOR THIS FROM A TSB SO WHY ISN'T THIS RECALLED? IT IS CLEARLY DANGEROUS AND COMMON.
Source: NHTSA WEB SITE -
2007 MAZDA MAZDA3- PHOENIX, AZ
WHEN I START THE CAR AND START DRIVING THE POWER STEERING STIFFENS AND THE DASH BOARD LIGHTS GO ON AND OFF AND THE HEAD LIGHTS LIKE ITS LOSING POWER. THEN IS I PUSH THE GAS TO GO THE VEHICLE WILL SHUT OFF WITH THE STEERING WILL BEING HARD TO TURN THIS HAPPENED WHILE BACKING UP AND STARTING TO DRIVE ON THE REDIDENTIAL STREET
Source: NHTSA WEB SITE -
2012 MAZDA MAZDA6- CHESTERFIELD, VA
TAKATA RECALL- THE DASHBOARD WHERE THE AIR BAG IS LOCATED ON THE PASSENGER SIDE OF THE CAR IS CRACKING OPEN.
Source: NHTSA WEB SITE -
2009 MAZDA MAZDA6- TWIN FALLS, ID
TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V549000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE