MERCURY Complaints
View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 MERCURY MARINER- HOUSTON, TX
POWER STEERING WENT OUT. THERE WAS A RECALL I SEE BUT FOR SOME REASON MINE ISNT COVERED. ITS A 2010 AND JUST TURNED 70K MILES. I SEE THIS IS COMMON BUT CANT FIND A FIX ONLINE.
Source: NHTSA WEB SITE -
2004 MERCURY MONTEREY- STILLWATER, MN
THURSDAY MAY 23 2019. DRIVING DOWN THE ROAD AND MY VAN JUST CUT OFF. I WAS ABLE TO RESTART THE VAN AND GET INTO A PARKING LOT. I SAT FOR A BIT AND TRIED IT AGAIN. IT STARTED. BUT I HAD NO POWER TO GO FORWARD OR REVERSE THE TRANSMISSION WAS JUST GONE. ABSOLUTELY NO WARNING OR ANYTHING LIKE THIS HAD HAPPENED. NO SERVICE ENGINE LIGHT .. I WAS ON A CITY STREET. I HAD JUST PULLED FORWARD FROM WAITING FOR A RED LIGHT.
Source: NHTSA WEB SITE -
2000 MERCURY GRAND MARQUIS- BRONSON, FL
TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE. THE FAILURE OCCURRED MOST FREQUENTLY WHEN TRAVELING UP HILL. THE FAILURE WAS INTERMITTENT AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT SPRAYED CARBURETOR FLUID ON THE INTAKE MANIFOLD AND NOTICED A CRACK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 MERCURY MOUNTAINEER- PSL, FL
WHILE DRIVING DRIVER SEAT GOES BACKWARD AND INTERIOR LIGHTS GOES ON WITH OUT USING OR PUSHING NO INSTRUMENTS
Source: NHTSA WEB SITE -
2005 MERCURY GRAND MARQUIS- SPRINGFIELD, MO
AIR BAG DIL CODE CAME UP 33. TOOK CAR TO REPAIR, COST ~$1300 TO REPLACE FAILED PRETENSIONERS DRIVER AND PASSENGER. SAFETY WAS COMPROMISED WITHOUT REPAIR AND COULD HAVE RESULTED IN MORE SEVERE INJURY OR EVEN DEATH HAD A COLLISION OCCURRED.
Source: NHTSA WEB SITE -
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2008 MERCURY MARINER- DENVER, CO
WHILE DRIVING THE POWER STEERING STOPPED WORKING. THIS PROBLEM WAS SUPPOSED TO BE ADDRESSED BY A PREVIOUS RECALL IN 2004. I PURCHASED THE VEHICLE IN AUGUST 2017 AND EXACTLY ONE YEAR LATER THE POWER STEERING STOPPED WORKING. I TOOK IT TO THE DEALERSHIP WITH A COPY OF THE RECALL NOTICE AND WAS INFORMED THAT THE SOLUTION TO THE PROBLEM HAD BEEN ADDRESSED WITH THE PREVIOUS OWNER OF THE VEHICLE. IN RESEARCHING THE PROBLEM, I HAVE ENCOUNTERED INFORMATION THAT THE REOCCURRENCE OF THIS ISSUE IS A PROBLEM AFTER THE SO-CALLED FIX. THE POWER STEERING STOPPED WORKING WHILE DRIVING AND TURNING ON THE HIGHWAY. IN ADDITION, THE CARFAX VEHICLE HISTORY REPORT DOESN'T SHOW THE REPAIR EVER BEING DONE.
Source: NHTSA WEB SITE -
2006 MERCURY MILAN- HOLLISTER, MO
WHILE DRIVING MY 2006 MERCURY MILAN ON 65MPH HIGHWAY ENGINE STARTED SOUNDING LIKE IT WAS REVING UP. THE SPEED OF THE VEHICLE SLOWED DOWN DRASTICALLY. A SMALL WARNING LIGHT THAT LOOK LIKE A WRENCH CAME ON. AFTER SHUTTING ENGINE OFF I RESTARTED VEHICLE AND MADE IT HOME WITH LIGHT OFF. NOW EACH TIME I START TO DRIVE ANYWHERE WRENCH LIGHT COMES BACK ON AND ENGINE SEEMS TO REV UP AND UNABLE TO INCREASE SPEED. VEHICLE IS ALSO IDLING FAST. I'VE NOTED PER ONINE CONVERSATION THIS IS A COMMON COMPLAINT WITH MERCURY MILAN VEHICLES. UNCERTAIN IF THIS IS RECURRING ISSUE AS I'VE OWNED CAR LESS THAN 30DAYS.
Source: NHTSA WEB SITE -
2006 MERCURY MILAN- CHARLOTTE, NC
TL* THE CONTACT OWNS A 2006 MERCURY MILAN. ONE MONTH AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS), THE AIR BAG AND OTHER UNKNOWN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO KEITH HAWTHORNE FORD OF BELMONT (704-825-5186, LOCATED AT 617 N MAIN ST, BELMONT, NC 28012) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED AT THE OWNER'S EXPENSE. THE CONTACT STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE PRIOR TO THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000. *BF *AS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 MERCURY MARINER- DETROIT, MI
TAKATA RECALL WELL DRIVING MY VEHICLE LOST ACCELERATION.WHEN I STEP ON THE GAS THE VEHICLE DIDN'T ACCELERATE AS THE RPM WENT UP.I WAS COMING TO A STOP LIGHT ON CITY STREET.AS I MADE THE STOP AT STOP-LIGHT AS THE LIGHT TURN GREEN I STEPPED ON THE HAS AND THE RPMS WENT UP BUT VEHICLE BARELY MOVED.
Source: NHTSA WEB SITE -
2003 MERCURY GRAND MARQUIS- MANGUM, OK
TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME CONCERNING NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). WILMES CHEVROLET BUICK GMC (2215 E BROADWAY ST, ALTUS, OK 73521, 580-301-7169) AND THE MANUFACTURER WERE CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE