MERCURY Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). FRAMINGHAM FORD (1200 WORCESTER RD, FRAMINGHAM, MA 01802, 508-879-1320) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

AFTER I HAD A HARD STOP IN THE RAIN. BRAKES NOW GO TO THE FLOOR AND WAS TOLD BE LOCAL MECHANIC THAT MY ABC PUMP HAS MALFUNCTIONED AND NEED REPLACING.

SOFT BRAKE PEDAL. WHEN BRAKING, PEDAL DESCENDS APPROXIMATELY 75% BEFORE PEDAL PRESSURE BECOMES FIRM. THIS OCCURS WHETHER THE VEHICLE IS IN MOTION OR NOT. THE MASTER CYLINDER WAS REPLACED BUT DID NOT SOLVE THE SOFT BRAKE PEDAL ISSUE. THE VEHICLE CANNOT BE SAFELY DRIVEN IN IT'S PRESENT CONDITION. FORD DIAGNOSIS WAS TO REPLACE THE ABS CONTROL MODULE AND ABS PUMP. THE TOTAL COST FOR THIS REPAIR IS $3,000.00. I UNDERSTAND THERE ARE MULTIPLE COMPLAINTS INVOLVING FORD AND ABS SYSTEM REPAIRS.

THE DEALERSHIP SAY THEY HAVE NOT RECIEVED THE PART TO FIX THE CAR. THEY SEEM LIKE THEY ARE MAKING EXCUSES TO NOT FIX THE ISSUE, IT'S LIKE FOR THEM TO HAVE TO FIX THE CAR IS A BURDEN TO THEM AND THEY WILL AVOID AT ANY CHANCE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KELLY FORD (776 MAGNOLIA AVENUE, MELBOURNE, FL 32935, 321-216-2042) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I WAS DRIVING MY 2006 MERCURY MARINER HYBRID DOWN THE ROAD GOING APPROXIMATELY 35-40 MPH. THE VEHICLE SHUT OFF AND THE DASH READ STOP SAFELY NOW. I COULD STILL STEER AND BRAKE. IT WOULD NOT RESTART RIGHT AWAY. I TRIED RESTARTING IN ABOUT A HALF AN HOUR AND IT STARTED. I THEN DROVE FOR APPROXIMATELY 100 YARDS AND THE VEHICLE SHUT OFF AGAIN AND THE SAME DASH READING . I FINALLY AFTER SEVERAL ATTEMPTS TO GETBACKHOMEWITHTHISHAPPENINGABOUTEVERY100YARDS.IHADTHECARTOWEDTOMYLOCALMECHANICANDWASTOLDTHATINEEDEDTOCONTACTFORDDEALERSHIPBECAUSE:RECALLSUBJECT:MOTORELECTRONICSCOOLANTPUMPFAILUREREPORTRECEIPTDATE:SEP03,2014NHTSA CAMPAIGN NUMBER: 14V526000 COMPONENT(S): HYBRID PROPULSION SYSTEM POTENTIAL NUMBER OF UNITS AFFECTED: 70,209 ALL PRODUCTS ASSOCIATED WITH THIS RECALL VEHICLE MAKE MODEL MODEL YEAR(S) FORD ESCAPE 2005-2008 MERCURY MARINER 2006-2008DETAILSMANUFACTURER: FORD MOTOR COMPANYSUMMARY:FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2005-2008 FORD ESCAPE HYBRID ELECTRIC VEHICLES MANUFACTURED OCTOBER 13, 2003, TO JUNE 20, 2008, AND 2006-2008 MERCURY MARINER HYBRID ELECTRIC VEHICLES MANUFACTURED JUNE 10, 2005, TO JUNE 20, 2008. THE COOLANT PUMP FOR THE HYBRID SYSTEM MAY FAIL RESULTING IN THE HYBRID ELECTRONICS OVERHEATING. CONSEQUENCE:IF THE HYBRID ELECTRONICS SYSTEM OVERHEATS, IT MAY SHUT DOWN THE POWERTRAIN, RESULTING IN A STALL-LIKE CONDITION, INCREASING THE RISK OF A CRASH.REMEDY:FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE ORIGINAL MOTOR ELECTRONICS COOLANT (MEC) PUMP WITH AN IMPROVED BRUSHLESS PUMP, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OCTOBER 27, 2014. OWNERS MAY CONTACT FORD CUSTOMER SERVICE AT 1-866-436-7332. FORD'S NUMBER FORTHISRECALLIS14S19.NOTES:OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETYADMINISTRATIONVEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GOTOWWW.SAFERCAR.GOV. *TR

NUMEROUS ATTEMPTS TO FIX AIRBAG SINCE RECEIVING NOTICE MARCH 2017, BUT PARTS ARE STILL NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TOWER FORD (124 A S MIDDLE NECK ROAD, GREAT NECK, NY 11021, 516-466-6400) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE STEERING SHAFT WAS DAMAGED. WHEN TURNING, THE VEHICLE TRAVELED IN THE OPPOSITE DIRECTION OF WHERE THE CONTACT STEERED. THE VEHICLE ALSO FAILED TO DRIVE IN A STRAIGHT LINE AND SWAYED FROM ONE SIDE OF THE ROAD TO THE OTHER. ALSO, THE CHECK OIL INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FAIRWAY FORD (366 W MAIN ST, CANFIELD, OH 44406, (330) 533-3673), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS DIAGNOSED, BUT NOT REPAIRED BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT PLANNED TO CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 80,000.

I WAS DRIVING THE VEHICLE AND ALL OF THE SUDDEN ENGINE SHUTS DOWN AND DASH READS PULL OVER SAFELY NOW. IT WOULD NOT START BACK UP RIGHT AWAY. I TRIED STARTING IT ABOUT A HALF HOUR LATER AND IT STARTED. I DROVE MAYBE 100 YARDS AND THE VEHICLE DID THE SAME THING. I FINALLY GOT IT TO OUR DRIVEWAY AND IT SHUT OFF AGAIN. IT CONTINUES TO DO THE SAME THING.EVEN WHEN NOT DRIVING IT.