MERCURY Complaints

View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 MERCURY MILAN
    - COLUMBUS, OH

    TAKATA RECALL - I RECEIVED MY FIRST NOTICE OF THE RECALL ON MY CAR'S AIRBAG APPROXIMATELY ONE YEAR AGO, AND THE PARTS TO FIX IT ARE STILL UNAVAILABLE TO MY LOCAL FORD DEALERSHIP.

    Source: NHTSA WEB SITE
  • 2010 MERCURY MILAN
    - COLUMBUS, OH

    RACK AND PINION MALFUNCTION - THE POWER STEERING WENT OUT ON MY VEHICLE AS MY DAUGHTER WAS DRIVING ON A CITY STREET AND APPROACHED A RIGHT TURN. AN INSPECTION BY MY LOCAL FORD DEALERSHIP PROVED THAT THE RACK AND PINION HAD MALFUNCTIONED AND NEEDED TO BE REPLACED. THERE IS A RECALL ON THE 2011 YEAR, AND WITH ALL THE COMPLAINTS THAT ARE ON FILE FOR THE 2010, I DO NOT UNDERSTAND WHY THE RECALL DOES NOT EFFECT THIS YEAR AS WELL.

    Source: NHTSA WEB SITE
  • 2006 MERCURY MARINER HYBRID
    - AUSTIN, TX

    THE CAR SHUTS DOWN THE POWERTRAIN, RESULTING IN A STALL-LIKE CONDITION, AND READS PULL OVER SAFELY NOW. THIS HAPPENS WITHOUT WARNING WHILE DRIVING DOWN CITY STREET AND WHILE PARKED.

    Source: NHTSA WEB SITE
  • 2006 MERCURY MILAN
    - MOUNT PLEASANT, IA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. FESLER AUTO MALL (1922 US-34 BUS, FAIRFIELD, IA 52556, 641-472-2161) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 MERCURY MILAN
    - CHEYENNE, WY

    MY 2009 MERCURY MILAN ALMOST HAS NO BRAKES. I WAS DRIVING IN THE SNOW, AND HAD THE ABS ACTUATE, AND IMMEDIATELY THE BRAKE PEDAL ALMOST GOES ALL THE WAY TO THE FLOOR. BEFORE MY ABS WAS ACTUATED MY PEDAL WAS COMPLETELY NORMAL. I'VE DONE A LITTLE RESEARCH AND KNOW THERE IS AN INVESTIGATION ON THIS FOR THE HCU ON THIS MODEL. I BELIEVE MINE IS FAILING AND UNSAFE. IT HAS BEEN OVER A WEEK NOW, AND IT HASN'T GOTTEN ANY BETTER. I ASK THAT THIS PLEASE BE RECALLED, FOR THE SAFETY OF MYSELF AND OTHERS. THANK YOU

    Source: NHTSA WEB SITE
  • 2011 MERCURY MILAN
    - BINGHAMTON, NY

    I RECENTLY RECIEVE A RECALL NOTICE THEN RECEIVE A MOTHER ONE FROM THE DEPARTMENT OF MOTOR VEHICLE DEPARTMENT I WENT TO THE FORD MARKET I BROUGHT IT FROM IN BROOKLYN NY N THEY SAID THEY DON'T DO THAT

    Source: NHTSA WEB SITE
  • 2008 MERCURY MILAN
    - GROTON, CT

    TAKARA RECALL. FRONT AIRBAGS BUCKLE DURING STATIONARY MODE IN DIRECT SUNLIGHT. DRIVER'S SEAT AIRBAGS ALSO BUCKLED OFF TRACK WHILE IN MOTION.

    Source: NHTSA WEB SITE
  • 2009 MERCURY MARINER
    - PAINESVILLE, OH

    VEHICLE RANDOMLY AND SUDDENLY LOSES POWER ON HIGHWAY. DASHBOARD LIGHTS UP, HAVE TO PULL OFF ROAD TURN OFF AND WAIT A SHORT TIME THEN RESUMES NORMALLY. POSSIBLY THROTTLE BODY PROBLEM.

    Source: NHTSA WEB SITE
  • 2005 MERCURY MONTEREY
    - COLUMBUS, GA

    TL* THE CONTACT OWNS A 2005 MERCURY MONTEREY. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED WHILE SHIFTING FROM PARK INTO REVERSE. IN ADDITION, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS UNABLE TO BE DRIVEN. RIVERTOWN FORD (1680 WHITTLESEY RD, COLUMBUS, GA 31904, (706) 653-7420) INDICATED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED AND THAT THE PART WOULD NEED TO BE ORDERED. IN ADDITION, IT WAS STATED THAT WATER INTRUSION CAUSED THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN A WARRANTY CAMPAIGN. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBERS: 06E056000 (FUEL SYSTEM, GASOLINE) AND 12V006000 (POWER TRAIN) AS POSSIBLE CAUSES OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 MERCURY GRAND MARQUIS
    - GRAND PRAIRIE, TX

    TAKATA RECALL THE PASSENGER SIDE OF CAR, WHEN A PASSENGER IS SETTING IN THE CAR SEAT AND THE CAR IS MOVING, I HAVE TAKEN NOTE THAT THE AIRBAG LIGHT ON DASH PANEL WILL GO OFF AND OWN. I HAVE NOT SEEN THE LIGHT GO OFF AND OWN.

    Source: NHTSA WEB SITE