MERCURY Complaints

THE VEHICLE FIX THE BACK PARTS OF BODY THE POLICE DO NOT FIND AN ACCIDENT REPORT OF JANUARY 2014 IN MANATI PUERTO RICO IN JANUARY 2014 A MERCURY MILAN WAS A COLISION WITH A DODGE RAM IN MANATI PUERTO RICO.THE BLACK MERCURY WAS A MOTOR PROBLEM AND BACK BODY PARTS NEED FIX.I WAIT FOR A FORD MOTOR REPOT THAT EVIDENCE THE PROBLEM COLISION AND DO NOT FIX BECAUSE DO NOT FIND THE POLICE REPORT. CAR INSURANCE COMPANY NEED A POLICE REPORT FOR SEND TO MY PERSON A MONEY TO FIX.THE ACCIDENT DO NOT REPORT.PLEASE SEND A INFORMATION AND SOME LETTER FOR FIND A POLICE REPORT. MY E-MAIL.MONSTER JAN EVENTS DO NOT RESPONSABLE WHEN HAVE ACCIDENTS IN A WAY.I NEED A POLICE REPORT TO JANUARY 2014 IN MANATI,PUERTO RICO

ISSUE: BRAKE PEDAL GOES SOFT - REQUIRES FULL PRESS TO FLOOR BOARD IN ORDER TO STOP. FREQUENCY: OCCURS ALL THE TIME (UNDER NORMAL DRIVING) DEALER DIAGNOSIS: FAILING ANTILOCK BRAKING SYSTEM (ABS) HYDRAULIC CONTROL UNIT (HCU). DEALER RECOMMENDING REPLACING BOTH UNITS.

THE AIR BAG LIGHT WOULD COME ON AND STAY ON FOR A FEW MINUTES. THEN IT WOULD GO OFF. I RECEIVED A RECALL NOTICE FOR THE AIRBAGS. I HAD NO IDEA WE HAVE BEEN DRIVING AN UNSAFE CAR FOR 2 YEARS THIS HAPPENED WHILE THE CAR IS MOTION AND WHILE ON IN TOWN STREETS

TAKATA RECALL-I HAVE BEEN RECEIVING RECALL NOTICES FOR OVER 1 YEAR, HOWEVER, NONE OF THE DEALERSHIPS HAVE THE REPLACEMENT PART. IN ADDITION, I HAVE NOT BEEN ABLE TO GET A RENTAL CAR AS THE RECALL NOTICE STATES I CAN OBTAIN SINCE ALL RENTALS FOR THIS RECALL ARE RENTED OUT ALONG WITH THE FACT I HAVE A TEENAGE DRIVER WHO CANNOT GET A RENTAL CAR AT HER AGE.

REAR DIFFERENTIAL IS FILLING WITH WATER PASS THE FILL PLUG. THIS IS A GARAGE KEPT CAR AND NEVER OFF ROAD NOR DIRVEN IN DEEP WATER. FIRST TIME DISCOVERED AT 22000 MILES AND THE DEALER REPLACE THE PINION SEAL AND OIL, BUT COULD NOT FIND THE CAUSE. DIFFERENTIAL NOW MAKING NOISE AND AGAIN FULL OF WATER PAST THE FILL PLUG. SEARCHED ONLINE AND FOUND SEVERAL PEOPLE WITH THE SAME PROBLEM WITH FORD PRODUCTS. DEALER CANNOT FIND OR NOT WILLING TO FIND THE CAUSE. CALLED FORD AND THEY OFFER LITTLE TO NO SUPPORT. GUESS THEY ARE WAITING FOR THE DIFFERENTIALS TO LOCK UP AT HIGHWAY SPEED AND KILL A DOZEN OF SO PEOPLE.

STARTED CAR FOR A DRIVE AFTER OIL CHANGE/ DISCONNECT BATTERY FOR TERMINAL CLEANING AND RECONNECT. UPON ACCELERATION, COULD NOT GET CAR TO SHIFT UNLESS LET OFF GAS. SHIFTS HARD, DID NOT SHIFT 3 AND 4 GEAR UNTIL ACCELERATION OF AT LEAST 55 MPH, THEN 70 IN 4TH GEAR. ON HIGHWAY SEEMED TO WANT TO SLOW DOWN. UPON PARKING, LET IT IDLE. CAR FLASHED ENGINE LIGHT, WRENCH AND CURVY ROAD. IDLING WAS ROUGH, AS IF VACUUM WAS NOT WORKING. TURNED CAR OFF AND THEN ON. WRENCH DISAPPEARED AND CURVY ROAD BUT ENGINE LIGHT ON. CHECKED CODES. ONLY THREW ONE CODE NOT RELATED TO PROBLEM. UNABLE TO DRIVE THIS WAY. SO MANY COMPLAINTS BUT NO RECALLS. NEVER BUYING A FORD AGAIN. LOOKS LIKE TIME FOR FOREIGN CAR.

THE CAR WAS STATIONARY. THE RIGHT BLINKER STARTED BLINKING FASTER THAN USUAL. THEN THE HEADLIGHTS WENT OUT. AFTER SEARCHING ON LINE I DISCOVERED RECALL 15S39. THE PROBLEM IS THE "LCM" LIGHTING CONTROL MODULE. I TOOK THE CAR TO PENSKE FORD (ALEX URIBE) IN CHULA VISTA. THEY SAID THEY HAD THE PART BUT THEY LIED. THEY KEPT MY CAR 5 DAYS, NEVER CALLED ME REGARDING STATUS, I CALLED THEM ON THE 5 TH DAY AND I WAS TOLD MY CAR WAS MODIFIED AND THEY COULD NOT FIX IT. I EXPLAINED IT WAS PREVIOUSLY SECRET SERVICE CAR THAT'S WHY IT HAD ADDITIONAL WIRING. TOLD ME I HAD TO REMOVE THE WIRED BEFORE THEY COULD FIX OR HE COULD DO IT FOR $135 HR. AND IT WOULD TAKE 5 TO 6 HOURS. I REFUSED. HOW DID THE INTERCEPTORS GET REPAIRED OR WERE THEY NOT INCLUDED IN THE RECALL? THE MORE I SEARCH ON LINE I"M FINDING THE DEALERS DON'T WANT TO DO THE REPAIR BECAUSE IT'S TOO LABOR INTENSIVE. IF THAT'S THE CASE WHAT RECOURSE DO I HAVE? I HAVE NO HEADLIGHTS, NO TAILLIGHTS AND NO DASH LIGHTS. WHEN I PICKED UP MY CAR THEY TOLD ME "WE GOT YOUR HEADLIGHTS TO WORK, BUT THEY COULD GO OUT ANYTIME" GREAT! I CAN'T DRIVE AT NIGHT AND I'LL PROBABLY GET A TICKET FOR NO TAIL LIGHTS. I CALLED FORD BUT THE PERSON IN THE PHILLIPINES COULDN'T GRASP WHAT I WAS SAYING. IS THERE NO U.S. CUSTOMER SERVICE? HELP PLEASE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (LENOIR CITY, 775 HIGHWAY 321 N, LENOIR CITY, TN 37771, (865) 988-0003) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE; HOWEVER, THE CONTACT WOULD BE NOTIFIED WHEN THE PARTS BECAME AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. WHILE OPERATING THE VEHICLE, THE POWER STEERING ASSIST WAS INOPERABLE AND MADE THE STEERING WHEEL VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING WHEEL TORQUE SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER (HIXSON FORD, 2506 S. MACARTHUR DR, ALEXANDRIA, LA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 251,000.

STOP SAFELY NOW CHIMES AND DISPLAYED ON DASH FOLLOWED BY NO ACCELERATION UNTIL VEHICLE STALLS AND STOPS.STARTS RIGHT BACK UP BUT CONTINUES TO HAPPEN ESPECIALLY IN LA RUSH HOUR TRAFFIC. VERY DANGEROUS! HAD RECALL WORK DONE ON THE MECS 3YRS AGO BUT PROBLEM HAS CONTINUED. THIS HAPPENS WHILE IN MOTION ON THE 110 FREEWAY IN DOWNTOWN LOS ANGLELES, CA. COULD BE THE ELECTRIC THROTTLE BODY OR REAR ACTUATOR. OR ANY OTHER COMPONENT THAT WORKS WITH THE ELECTRIC MOTOR AND BATTERY.