MERCURY Complaints

WHILE TRAVELING DOWN THE ROAD THE LIGHTS WENT OUT IN THE CAR QUIT RUNNING AT 60 MILES PER HOUR WAS ALMOST REAR-ENDED KNOCKED UP STEERING WHEEL ENDED UP IN THE DITCH. HAD A NEW ALTERNATOR PUT ON TWICE A BRAND NEW BATTERY HAD ALL THE FUSES CHECKED EVERYTHING REDONE 4 WEEKS LATER SAME THING ALL OVER AGAIN ELECTRICAL PROBLEM WITH YOUR CAR, THIS TIME BEING MORE ALERT OF IT I WAS ABLE TO PULL OVER AND SAVE MYSELF FROM ANOTHER BAD CAR ACCIDENT THERE'S A PROBLEM WITH YOUR ELECTRICAL IN THIS CAR IT'S GOING TO KILL SOMEBODY IT HAS COST ME OVER $3,000 AND NOW IT'S DOING IT AGAIN, HUH COMPLAINTS ABOUT THIS I AM REPORTING IT SOMETHING NEEDS TO BE DONE

BRAKE PEDAL GOES TO FLOOR RANDOMLY. ALMOST RAN 2 STOP SIGNS AND HAD ACCIDENT. SHOP SAYS IS FAULTY ABS MODULE DUE TO LEAKY VALVES - WILL COST 1500.00 TO REPAIR. 110,000 MI. WHY IS THERE NO RECALL ON THIS SAFETY ISSUE FROM FORD?

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (CASA FORD, 5815 MONTANA AVE, EL PASO, TX 79925, 915-779-2272) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL-RECALL#16V384000 - IT'S BEEN 2 YRS NOW SINCE THIS RECALL BEGAN, MY CAR BEING ON THE RECALL LIST, AND STILL THERE ARE NO PARTS TO HAVE IT REPAIRED. THIS IS MY ONLY VEHICLE. THIS NEEDS TO BE TAKEN CARE OF MORE EXPEDITOUSLY! THERE'S NO EXCUSE FOR IT TAKING THIS LONG FOR PARTS. EACH MANUFACTURER NEEDS TO EXPEDITE THIS PROCESS FOR PARTS FOR THEIR CUSTOMER, IF THEY WANT FUTURE CUSTOMERS! I HOPE THERE IS SOMETHING MORE NHTSA CAN DO TO MAKE THIS HAPPEN!

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. WHILE THE VEHICLE WAS SWITCHING TO THE RIGHT LANE, THE STEERING WHEEL BECAME INOPERATIVE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. TIPTON FORD (3840 NORTH EXPRESSWAY, BROWNSVILLE, TEXAS 78526, (956) 350-5600) WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE DEALER ALSO STATED THAT THE VEHICLE WAS REPAIRED IN 2016 PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) DUE TO INTERMITTENT SHAKING OF THE STEERING WHEEL WHILE DRIVING VARIOUS SPEEDS. AT THAT TIME, THE VEHICLE WAS REPAIRED BY MAC HAIK'S SOUTHWAY FORD (7979 INTERSTATE 35 ACCESS ROAD, SAN ANTONIO, TEXAS 78224, (210) 922-2222) WHERE IT WAS DIAGNOSED THAT THE MOTOR MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,600.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) IN JUNE OF 2018. THE CONTACT SPOKE WITH AN UNKNOWN DEALER SEVERAL TIMES AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT WAS ADVISED TO CHECK BACK REGARDING PART AVAILABILITY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ELECTRONIC STEERING RACK AND PINION CAUSED CAR TO LOSE STEERING. SOME 2011 MODELS HAVE PREVIOUSLY HAD THIS CONCERN. FIRST THE ABS BRAKE STARTED PULSATING THAN CHECK BRAKE LIGHT CAME ON AND THAN CAR LOST THE POWER STEERING. DEALERSHIP DIAGNOSTICS SHOW THE ELECTRONIC STEERING RACK AND PINION HAS STOPPED WORKING.

TAKATA RECALL. I HAVE BEEN TRYING OVER A YEAR TO GET MY CAR IN TO HAVE THE AIRBAG REPLACED BUT MY DEALER KEEPS SAYING THEY DON'T HAVE ANY AIRBAGS AND WON'T GIVE ME AN APPOINTMENT. THE CAR IS NOT SAFE TO DRIVE AND NOW THE SUSPENSION IS GOING OUT, THE RADIATOR IS LEAKING AND OIL IS LEAKING.

TAKATA RECALL. MY LOCAL DEALER HAS NOT BEEN AUTHORIZED TO REPLACE THE AIRBAG. I AM VERY CONCERNED ABOUT THE DANGER AND I'M CONSIDERING NOT DRIVING THIS VEHICLE UNTIL THE INFLATOR IS CHANGED. THE PROBLEM IS THAT I DO NOT HAVE A CHOICE TO DRIVE OR NOT, UNLESS FORD PROVIDES A LOANER.

"FORD POWER STEERING RECALL 2008 MERCURY MARINER" WHILE DRIVING, "POWER STEERING ASSIST FAULT" DISPLAYED ON MY CONSOLE AND EXPERIENCED A SUDDEN LOSS IN POWER STEERING, MAKING IT VERY DIFFICULT TO TURN THE STEERING WHEEL. I FOUND A RECALL LISTING IN 2014 #14S05 FOR THIS SAME ISSUE FOR THE SAME YEAR AND MODEL AS MY VEHICLE. I HAVE BEEN TOLD BY BOTH FORD MOTOR CO. AND MY LOCAL.DEALERSHIO, THAT MY VEHICLE.DOES NOT QUALIFY FOR A RECALL. THERE WAS NO WARNING OF THIS FAILURE, NO ENGINE LIGHTS OR WARNINGS WE'RE ONPRIOR TO OPERATING THE VEHICLE.