MERCURY Complaints

View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 MERCURY GRAND MARQUIS
    - KNOXVILLE, TN

    THE GEAR SHIFT ID ON THE DASH BOARD HAS QUIT WORKING, AND WE CAN ONLY IDENTIFY THE GEAR THAT WE HAVE ENGAGED BY FEEL. ALSO, WE HAVE A RECURRING PROBLEM WITH THE LEFT REAR TURN SIGNAL FLASH GOING BAD. WHEN THIS HAPPENS, THE TURN SIGNAL FLASHES AT A SUPER FAST RATE. BOTH OF THESE PROBLEMS ARE SAFETY ISSUES. THE GEAR SHIFT PROBLEM HAPPENED WHILE THE CAR WAS STATIONARY, THE TURN SIGNAL PROBLEM HAPPENED WHILE MAKING A LEFT TURN.

    Source: NHTSA WEB SITE
  • 2010 MERCURY MILAN
    - KENNEBUNK, ME

    POWER STEERING COMPLETELY STOPPED WORKING WHILE MID TURN ALMOST CAUSED AN ACCIDENT. ANOTHER CAR VEERED OFF THE ROAD TO AVOID. I HAVE DONE RESEARCH AND THIS SEEMS TO BE A TREND WITH THE 2010 MILAN. FOR SOME REASON THE 2011 IS RECALLED BUT NOT 2010. WE HAVE HAD MULTIPLE FORD VEHICLES OVER THE YEARS AND I AM GROSSLY DISSATISFIED THAT THIS ISSUE HAS BEEN REPORTED WITH NO RECALL ACTION THIS IS DANGEROUS

    Source: NHTSA WEB SITE
  • 2007 MERCURY GRAND MARQUIS
    - LONGS, SC

    TL* THE CONTACT OWNS A 2007 FORD GRAND MARQUIS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL VIBRATED AND SHOOK WHEN TURNING IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BEACH FORD, 851 JASON BLVD, MYRTLE BEACH, SC) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN WAS FAULTY AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE SEALS AND CLIPS INSIDE THE STEERING COLUMN WERE CORRODED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000. *TT*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 MERCURY MILAN
    - VERDI, NV

    TAKA RECALL AND THROTTLE BODY WHEN DRIVING THE CAR AT NORMAL SPEED THAN I COME TO A STOP THE CAR WILL NOT EXCEL ANY FASTER THAN 2 OR 3 MILES PER HOUR. OR DRIVING ON HWY IT SLOWS DOWN TO THE SPEED OF 2 OR 3 MILES. CANT USE THE SPEED CONTROL BECAUSE IT PUTS IT INTO THE 2 OR 3 MILES. IF YOU STOP AND TURN OFF CAR IT RESETS IT SELF AND RUNS NORMAL TILL IT DOES IT AGAIN.

    Source: NHTSA WEB SITE
  • 2008 MERCURY MARINER
    - NILES, MI

    TL* THE CONTACT OWNS A 2008 FORD MARINER. WHILE DRIVING APPROXIMATELY 15 MPH AND MAKING A RIGHT TURN, THE POWER STEERING SUDDENLY FAILED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. ALSO, THE MESSAGE "POWER STEERING ASSIST FAIL" WAS DISPLAYED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (CAMPBELL FORD, 2801 S. ELEVENTH ST, NILES, MI) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY SERVICED IN FEBRUARY OF 2015 PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 160,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2000 MERCURY SABLE
    - CAMP HILL, PA

    TL* THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT STATED THAT THE DEFROST FEATURE FOR THE FRONT WINDSHIELD DID NOT WORK. THE CONTACT STATED THAT THE FAILURE OCCURRED EVERY TIME THE DEFROSTER WAS ACTIVATED FOR THE PAST THREE YEARS. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 MERCURY MARAUDER
    - EAST HANOVER, NJ

    THE STEERING HAD BECOME STIFF AND "NOTCHY" WHILE TURNING, AND THE STEERING WHEEL WOULD NOT RETURN TO STRAIGHT AHEAD ON ITS OWN. IT WAS FOUND THAT THE LOWER STEERING SHAFT HAD 1 OF THE 3 BEARING FROZEN AND REQUIRED REPLACEMENT. THIS IS THE SAME EXACT PARTS AND SYMPTOMS AS LISTED LISTED IN FORD RECALL 13S08

    Source: NHTSA WEB SITE
  • 2009 MERCURY MILAN
    - SUN CITY CENTER, FL

    AIRBAG RECALL; BRANDON FORD, BRANDON FL CONTINUES TO SAY THEY DO NOT HAVE THE PARTS TO FIX THE RECALL. THIS HAS GONE ON FOR OVER A YEAR.

    Source: NHTSA WEB SITE
  • 2009 MERCURY MILAN
    - BROWNSTOWN, MI

    TAKATA RECALL THE MANUFACTURER IS TAKING TO LONG TO MAKE CORRECTION. I'VE BEEN WAITING FOR MONTHS. BEING TOLD BY DEALERSHIP (GORNO FORD)THEY DO NOT KNOW WHEN PARTS WILL BE MADE AVAILABLE TO MAKE CAR SAFE.

    Source: NHTSA WEB SITE
  • 2004 MERCURY GRAND MARQUIS
    - WARREN, OH

    HEADLIGHTS STOP WORKING AT NIGHT AND WILL NOT COME BACK ON .ONLY HEADLIGHTS .ALL OTHER LIGHTS WORK FINE.

    Source: NHTSA WEB SITE