MERCURY Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER WAS NOT CONTACTED TO CONFIRM PART AVAILABILITY. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT

TAKARA RECALL - I AM TOLD THAT THE PARTS TO REPAIR MY VEHICLE HAVE NOT YET BEEN PRODUCED AND WON'T BE AVAILABLE FOR SOME TIME YET. I AM CONCERNED FOR MY SAFETY BECAUSE OF THIS ISSUE! WHY CAN'T PRESSURE BE APPLIED TO THE MANUFACTURER TO MAKE THIS A PRIORITY? THIS DANGEROUS SITUATION IS NOT ACCEPTABLE AND REASONABLE ACTIONS SHOULD BE TAKEN TO IMMEDIATELY BRING THIS SITUATION TO AN ACCEPTABLE CONCLUSION. THANK YOU.

1991 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO DEFECTIVE AFTER MARKET ELECTRICAL COMPONENT. *LD THE CONSUMER PURCHASED A NEW STARTER SOLENOID RELAY, BWD SELECT BRAND BY STANDARD MOTOR PRODUCTS INC., AFTER ABOUT 10 DAYS, IT SHORT-CIRCUITED. DUE TO THIS THE STARTER WOULD NOT DISENGAGE FROM THE FLYWHEEL WHEN STARTING THE VEHICLE. IT MADE A VERY LOUD METAL GRINDING SOUND. THE VEHICLE WAS REPAIRED WITH A NEW STARTER RELAY. *JS

SEAT BELT DOESN'T STAY LOCKED AND LATCH BROKE, AUTOMATIC HEAD LIGHTS DON'T WORK THE DIGITAL INSTRUMENT CLUSTER DON'T WORK AND AS SOON AS IS GETS SO HOT IT VAPER LOCKS A LOT

THIS CAR AIRBAG HAS BEEN REPORTED TO BE DEFECTIVE AND FOR MY SAFETY I NEED IT REPLACED

TAKATA RECALL I LIVE IN A VERY HOT AREA WHICH I UNDERSTAND AFFECTS THE DEFECTIVE AIRBAG. THIS HAS BEEN GOING ON OVER 3 YEARS AND NOT YET FIXED. I NEED MY CAR IT'S TIME TO DO SOMETHING

TAKATA RECALL: I RECEIVED A LETTER FROM FORD SAYING THEY WILL PAY FOR A RENTAL VEHICLE AND TO CONTACT MY DEALERSHIP. I CONTACTED MY DEALERSHIP BUT TO EVEN BE PLACED ON A WAIT LIST FOR A RENTAL I HAVE TO HAVE MY VEHICLE EXAMINED. AFTER MY VEHICLE IS EXAMINED IT WILL BE DAYS OR WEEKS BEFORE I AM GIVEN A FREE RENTAL CAR. I THINK FORD SHOULD NOT BE ALLOWED TO LEAVE ME DRIVING AN DANGEROUS CAR THAT I FEEL UNSAFE IN FOR WEEKS WHILE THEY GET ME A RENTAL CAR. I HAVE ALREADY HAD TO WAIT YEARS FOR THIS REMEDY TO BE OFFERED.

COMING FROM A CONCERT WHICH THANKFULLY WAS VERY CLOSE TO HOME, THE HEADLIGHTS DID NOT TURN ON AND THERE WERE NO DASH LIGHTS. THE VEHICLE WAS NOT IN MOTION BUT AS THE CAR WAS STARTING TO MOVE, STILL NO LIGHTS. THERE WAS A RECALL ON THIS VEHICLE IN 2014(LCM #15S39) THAT WAS REPAIRED AND REIMBURSED BY OUR LOCAL FORD DEALERSHIP. THIS WAS A KNOWN ISSUE FOR 2003-2005 MERCURY GRAND MARQUIS AND 2003-2005 CROWN VICTORIA. I HAVE SINCE SEEN COMPLAINTS COME UP AS OF JAN.2018 THAT THIS PROBLEM HAS AGAIN COME TO LIGHT. THIS IS A HORRENDOUS SAFETY ISSUE AND NOT AN INEXPENSIVE FIX. HOW MANY MORE TIMES WILL THIS KEEP HAPPENING? WE LOVE THIS CAR, HAVE HAD IT FOR 13 YEARS AND IT HAS LESS THAN 90000 MILES ON IT. TRIED CONTACTING FORD CUSTOMER SERVICE AND THEY WERE NO HELP!! WE JUST WANTED TO MAKE THIS KNOWN THAT OBVIOUSLY THIS IS AN ONGOING PROBLEM WITH THIS PARTICULAR YEAR VEHICLE.

I WAS DRIVING DOWN A MAIN ROAD WHEN THE CAR JUST LOST POWER COULD NOT ACCELERATE. PULLED OVER TO THE SIDE HAD TO USE E BRAKE TO STOP. TURN OFF CAR TRY TO TURN IT BACK ON AND IT WOULD NOT START ONLY DASH LIGHTS CAME ON. CHECK ENGINE. HAD IT TOWED. MECHANIC DIAGNOSIS 1 OF THE BACK COILS WENT BAD ALONG WITH ECM/PCM. FRIED THE COIL ON THE PLUG FUSE AS WELL. VERY DANGEROUS AND SCARY WHEN YOUR DRIVING IN TRAFFIC ABOUT 50 MILES PER HOUR.CAR HAS 74,000. NO WARNING LIGHT CAME ON BEFORE THIS CAR HAS BEEN MAINTAINED BY FORD WITH OIL CHANGES AND MULTI POINT INSPECTS. THIS SEEMS TO BE AN ISSUE WITH MERCURY MILAN BUT NO RECALLS???

LETTER REGARDING SAFETY RECALL NOTICE 16S26/NHTSA RECALL 16V-384 - RENTAL CAR WAITING LIST. *LD *JS