MERCURY Complaints

TOOK TO DEALER FOR BRAKE PROBLEMS. POOR AND UNPREDICTABLE STOPPING, AFTER OVER $ 500 REPAIRS TO BRAKES. WORKED OK FOR A WEEK NOW WORST THAN THEY WERE BEFORE REPAIRS.BRAKES CANNOT BE TRUSTED.

WHILE TRAVELING DOWN A SLIGHT INCLINE AT 35 MILES PER HOUR THE BRAKES DID NOT ENGAGE. TRYING TO AVOID A COLLISION AND ATTEMPTING TO STOP THE CAR BY REPEATED AND CONSTANT USE OF THE BRAKE, THE BRAKES FINALLY ENGAGED. THE PEDAL HAD GONE ALL THE WAY TO THE FLOOR SEVERAL TIMES. THE CAR WAS TOWED HOME.

THE COMPANY HAS SENT NUMEROUS OF NOTICES STATING THE RECALL OF THE VEHICLE BUT HAS YET TO COMPLY. THE NUMBERS ON THE PAPER ARE 16S26 & 16V384. WHEN FORD IS CONTACTED, THEY STATE THE PARTS HAVE NOT ARRIVED FROM MEXICO. THIS HAS BEEN GOING ON FOR APPROX 3 YEARS & IS UNACCEPTABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN 2016. THE CONTACT WAS ADVISED BY LINDSAY FORD (511250 VEIRS MILL ROAD, WHEATON MD, 20902, 240-283-3805) THAT THE PART WAS UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MERCURY MARINER RECALL, I PURCHASED A 2008 MERCURY MARINER ON 9/27/14. ON 12/19/14 AT NIGHT WHILE ON HIGHWAY THE WRENCH WARNING LIGHT CAME ON AND THE CAR DECREASED SPEED AND I ALMOST GOT HIT BY THE CAR FROM THE REAR, PULLED IN EMERGENCY LINE AND HAD SUV TOWED. REQUIRED A TRANSMISSION ON 12/26/16 FOR $1475. ON 1/14/16 WHILE ON HIGHWAY DURING EXITING ON EXIT THE STEERING WHEEL BECAME DIFFICULT TO TURN , HIT THE GUARD RAIL THERE WHERE NOT WARNING LIGHT TO INDICATE THAT THE STEERING HAD A PROBLEM, HAD THE SUV TOWED TO SHOP AND REPAIRED STEERING SHIFT TORQUE SENOR FOR $428.00. ON 1/10/17 AFTER GROCERY SHOPPING THE SUV WOULD NOT START, CALLED CAB TO TAKE ME HOME WITH GROCERIES, RETURNED TO HAVE SUV TOWED TO SHOP REPAIR THE IGNITION STARTER SWITCH FOR $176.00. ON 9/21/17 WHEN LEAVING FOR WORK, THE KEY WOULD NOT TURNED, TOWED TO SHOP AND REQUIRED LOCK CYLINDER HOUSING $434.00. I WOULD LIKE FORD TO REIMBURSEMENT FOR ALL THE REPAIRS AND TOWING COST. VIN [XXX], NOT ON RECALL LIST YET AND THESE REPAIRS ARE RELATED TO RECALLS FOR MY 2008 MERCURY MARINER. I AM UPSIDE DOWN STILL OWE $7100. FOR BALANCE. WAS UNABLE TO MAKE SCHEDULED PAYMENTS WHEN REPAIR WHERE REQUIRED, EFFECTED MY CREDIT SCORE. AT THE PRESENT TIME THE TORQUE CONVERTER IN NOT WORKING ON THE TRANSMISSION AND MY CAR IS DISABLE. I WOULD LIKE FORD TO REPLACE THE TRANSMISSION AT NO COST TO ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE FRAME IN BACK IS RUSTING THROUGH. THE BACK CROSS MEMBER AT THE REAR BUMPER IS RUSTED BAD. IT RATTLES ALL THE TIME.BACK SWAY BARS ARE RUSTED BAD.

I HAVE TOOK MY CAR IN FOR THE POWER STEERING AND IT'S ALWAYS REQUIRING POWER STEERING MAINTENANCE, THE STEERING WHEEL GOT STIFF WHILE DRIVING.

SURGING WHILE DRIVING ON URBAN STREET, CHECK ENGINE LIGHT CAME ON, MECHANIC SAID CODE 2111 SHOWS. CODE INDICATES MALFUNCTIONING THROTTLE BODY.

TAKATA RECALL I RECEIVED MY FIRST NOTIFICATION IN JULY OF 2016. YESTERDAY I RECEIVED ANOTHER OFFERING A RENTAL VEHICLE. WHEN IS TOO LONG TO WAIT FOR A FIX. I DRIVE MY MILAN EVERY DAY HOPING NOTHING HAPPENS. HHHHHEEEEEEEELLLLLPPPP !!!!!!

HAVING TWO ISSUES. THE FIRST ONE IS THE CHECK FUEL INTAKE WARNING LIGHT COMES ON AND MY CHECK ENGINE LIGHT STAYS ON. THIS APPEARS TO BE CAUSING MY CAR TO CUT OUT DANGEROUSLY AT INTERSECTIONS AS WELL AS THE WRENCH LIGHT TO COME IN AND MY CAR 'LIMPS' HOME.