MERCURY Complaints

TL* THE CONTACT OWNS A 2009 MERCURY GRAND MARQUIS. WHILE DRIVING AND EXITING OFF THE RAMP THE VEHICLE DROVE OVER A BUMP AND THE REAR OF THE VEHICLE ELEVATED HIGHLY WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED. THE DEALER REPLACED THE AIR COMPRESSOR; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,908. UPDATED 03/02/17*LJ *CN

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHILE DEPRESSING THE BRAKE PEDAL TO STOP THE VEHICLE, THE PEDAL TRAVELED TO THE FLOOR AND THE BRAKING DISTANCE INCREASED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HYDRAULIC CONTROL UNIT WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. ...UPDATED 05/17/17 *BF *CN

TL* THE CONTACT OWNS A 1994 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEED, THE HEADLIGHTS FAILED TO REMAIN ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

NOW I WANT SOME INFORMATION ABOUT MY VEHICLE MERCURY MILAN 2007 VIN#[XXX] @WHY IS IT OTHER VEHICLES GET THERE RECALLS DONE@DON'T I'VE TOLD YOU I'VE HAD 4 TIMES A VERY CLOSE HEAD-ON COLLISION I WANT TO DRIVE SAFE SO IF YOU CAN'T FIX OR REPLACE MY AIRBAG COULD YOU HELP ME IN GETTING A VEHICLE AT THE SAME PRICE OF MY VEHICLE@HAS NO RECALLS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

FOLLOWING AN ABS INCIDENT, THE BRAKE PEDAL IS SOFT AND GOES TO THE FLOOR. PUMPING THE BRAKE PEDAL DOES NOT RESOLVE THE ISSUE. I AM CONCERNED THE BRAKE SYSTEM WILL CEASE TO FUNCTION.

"TAKATA RECALL" IT HAS BEEN OVER SIX MONTHS SINCE THIS RECALL AND THERE IS STILL NO REMEDY? TO DATE, 11 PEOPLE HAVE BEEN KILLED BY FLYING DEBRIS, THE LATEST JUST LAST MONTH (DECEMBER, 2016). THE REMEDY SHOULD BE REMOVE THE DEFECTIVE AIRBAG AND REPLACE IT! HOW MANY MORE NEED TO DIE BEFORE THIS IS FIXED?

RECEIVED A RECALL NOTICE 16S26 16V-384 IN JULY 2016 - I CHECKED AS LATE AS TODAY AND THEY STILL HAVE NOT RECEIVED PARTS NOR CAN THEY TELL ME WHEN THEY WILL

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING AT ANY SPEED, THE VEHICLE LOST POWER AND A WRENCH SYMBOL ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.

TL* THE CONTACT OWNS A 2002 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THERE WAS A PREMATURE FAILURE IN WHICH THERE WAS AN INTERNAL CRACK ON THE INTAKE MANIFOLD, WHICH CAUSED WATER INTRUSION THAT AFFECTED OTHER COMPONENTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TAKATA RECALL: MY PASSENGER SIDE FRONT SEAT AIRBAG IS VERY SWOLLEN. I HAVE BROUGHT IT TO FORD DEALERS FOR THE PAST 3 OR SO YEARS BUT THEY TELL ME IT IS NOT A RECALLED VEHICLE. I SAW IN A RECENT NEWSPAPER ARTICLE THAT 2006-2009 MERCURY MILAN AIRBAGS NOW HAVE A RECALL. I HAVE NOT RECEIVED A LETTER FROM FORD AS OF YET. MY AIRBAG IS EXTREMELY SWOLLEN AND CAN'T BE PUSHED BACK DOWN OR GLUED IN, IT WOULD HAVE TO BE ENTIRELY REPLACED AT THIS POINT ACCORDING TO REPAIR SHOPS THAT I HAVE VISITED. IT IS DEFINITELY A DEFECTIVE PIECE OF EQUIPMENT IN THIS CAR AND LOOKS TO BE DANGEROUS. THIS CAR HAS NEVER BEEN IN A FRONT END COLLISION THAT I AM AWARE OF.