MERCURY Complaints
View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 MERCURY MARINER- CRANDALL, TX
WHILE MY COLLEGE AGE DAUGHTER WAS DRIVING TO CAMPUS ON SUNDAY 8/28/16, CAME TO STOP AND WHEN SHE TRIED TO ACCELERATE, RPM BEGAN TO RACE ERRATICALLY AND CAR WOULD BARELY ACCELERATE. WRENCH LIGHT ON THE DASH BOARD IS NOW ILLUMINATED.
Source: NHTSA WEB SITE -
2002 MERCURY GRAND MARQUIS- WINDSOR, CA
BOTH BACK SEAT BELTS DON'T RETRACT AS THEY SHOULD, THE TEST WAS DONE WHEN VEHICLE IS STOPPED BUT I CHECKED MY OTHER GRANDMARQUIS OF 1997, IT HAS THE SAME ISSUE. I ALSO TOOK IT A MECHANIC AND THEY CHECKED TWO DIFFERENT BUT FORD CROWN VICTORIA, IT SNOWED THE SAME ISSUE. ALL VEHICLES WERE STATIONARY DURING TEST. IS THERE ANY SAFETY TEST I CAN PERFORM TO MAKE SURE THEY WORK OR RECALL ON THIS VEHICLE.
Source: NHTSA WEB SITE -
2008 MERCURY MILAN- DEER PARK, NY
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHILE DRIVING AT AN UNKNOWN SPEED OVER A BUMP, THE BRAKE PEDAL HAD TO BE ENGAGED WITH FORCE TO STOP THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THE TECHNICIAN ADVISED THAT THE ABS PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 54,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 MERCURY MILAN- EUNIC, LA
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. WHILE DRIVING 70 MPH, THE VEHICLE DROPPED OUT OF OVERDRIVE AND JERKED FORCEFULLY. THE CONTACT STATED THAT THE ENGINE REVED AND THE SPEEDOMETER FLUCTUATED UP AND DOWN FROM 0-120 CONSTANTLY. THE VEHICLE JERKED BACK AND FORTH EACH TIME THE ENGINE WAS STARTED AND WHEN SHIFTING INTO DRIVE AND REVERSE. THE CONTACT BELIEVED THE THROTTLE CONTROL CABLES WERE FAILING BECAUSE, WHILE IDLING, THE VEHICLE REVED UP TO 2 RPMS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 111,656.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 MERCURY MILAN- PONTIAC, MI
THE VEHICLE WAS IN MOTION ON A HIGHWAY GOING 65 MPH WHEN SUDDENLY THE ADVANCETRAC LIGHT ILLUMINATED AND A MESSAGE APPEARED (POWER STEERING MALFUNCTION SERVICE NOW). I HAD TO USE GREAT FORCE IN ORDER TO TURN THE WHEEL JUST TO EXIT THE HIGHWAY AND SAFELY PARK MY VEHICLE. THE ESTIMATED COST FOR REPAIRS ARE COMPLETELY RIDICULOUS FOR A PERSON WHO IS FINANCING THE VEHICLE. IN ADDITION, THE LATER MODEL MERCURY MILANS HAVE BEEN RECALLED FOR THE SAME ISSUE; HOWEVER, THE 2010 MILANS WERE SOMEHOW LEFT OUT OF THE RECALL AND THAT IS COMPLETELY ASININE. IT SHOULD BE INCLUDED IMMEDIATELY IN THAT RECALL.
Source: NHTSA WEB SITE -
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2003 MERCURY GRAND MARQUIS- TIVERTON, RI
STEERING WAS VERY STIFF AT TIMES. LOWER POWER STEERING SHAFT HAD TO BE REPLACED.
Source: NHTSA WEB SITE -
2006 MERCURY MILAN- BOYNTON BEACH, FL
TAKATA RECALL - IT HAS BEEN OVER 30 DAYS SINCE THE RECALL AND FORD HAS NOT CONTACTED ME FOR THE CORRECTION OF THIS RECALL NHTSA 16V-384
Source: NHTSA WEB SITE -
2010 MERCURY MARINER- NEW HAVEN, CT
ELECTRONIC THROTTLE BODY P2119 CODE. ALL OF THE SUDDEN LOSSES POWER GOING INTO OR OUT OF TRAFFIC AND THE WRENCH TOOL LIGHT "LIGHTS UP" IT MAY GO AWAY BY ITSELF OR NOT , "CUT BE SCARY" AT TIMES IT HAS SHUT DOWN IN SEVERAL INSTANCES ON MY OWN ST OR DOWN THE AVE OR ANOTHER TOWN ETC... FOR NO APPARENT REASON IT HAPPENS WHILE TURNING OR DURING ACCELERATION AT ONE POINT I HAD TO WAIT FOR SEVERAL MINUTES ON THE HIGHWAY BEFORE STARTING THE VEHICLE AGAIN AND I GET SIMILAR CODES RELATED TO TBS POWERTRAIN AND THE FUEL CAP I NOTICED THAT WHEN FILLING UP, I NEED TO STOP PUMPING GAS ONCE IT HAS STOPS AUTOMATICALLY, WITHOUT ME TOPPING IT OFF NOT EVEN ONCE! AND THE LIGHT WILL MOST LIKELY WILL NOT COME ON,IT MAY GO AWAY BY ITSELF IF NOT I ERASE THE CODE.I CLEAN THE ELECTRONIC THROTTLE BODY LAST SUMMER AND IT HAS RUN WITH NO PROBLEMS AT ALL UNTIL NOW! WELL A MONTH A GO! THIS SUMMER I AM GETTING LOTS OF PROBLEMS WITH THE TBS AGAIN SAME SYMPTOMS LIKE BEFORE ALL OVER AGAIN,EXCEPT FOR THE GAS LIGHT. THANK YOU
Source: NHTSA WEB SITE -
2006 MERCURY GRAND MARQUIS- CANTON, MS
I WAS AT A STOP SIGN. WHEN I GOT READY TO TURN RIGHT, MY STEERING WHEEL TURNED BUT MY TIRES DIDN'T. I HAD IT TOWED TO MY HOME AND THEN TOWED TO A LOCAL FORD COMPANY. I WAS TOLD BY AN EMPLOYEE THERE THAT MY CAR WAS NOT APPROVED FOR THE RECALL REPAIR BECAUSE OF SOME OTHER DAMAGES. THE STEERING GEAR AND COLUMN WENT OUT AS WELL. I WAS TOLD THAT I HAD TO BUY THE PARTS TO FIX THE CAR.
Source: NHTSA WEB SITE -
2005 MERCURY GRAND MARQUIS- BRANDON, MS
AIRBAG LIGHT IS ON WHEN ENGINE RUNNING. FORD DEALER CLAIM TO CORRECT NEEDS PASSENGER SIDE SEAT BELT AND PRETENSIONER AT A COST OF $850.
Source: NHTSA WEB SITE