MERCURY Complaints

WHILE DRIVING ON THE FREEWAY, I HIT THE BRAKES AND THEY STOPPED WORKING. ON THE DASHBOARD IT SAID THAT BRAKES NEEDED TO BE SERVICED. LUCKILY I WAS ABLE TO STOP BY PUTTING MOST OF MY WEIGHT ON THE BRAKE PEDAL. I PULLED TO THE SIDE AND INSPECTED THE CAR, NOTHING WAS WRONG. I PROCEEDED TO RESTART THE CAR AND THE BRAKES APPEARED TO BE WORKING FINE. I TOOK THE CAR TO THE FORD DEALERSHIP AND THEY VERIFIED THAT AN ISSUE HAD OCCURRED, HOWEVER THEY DID NOT KNOW HOW TO FIX THE ISSUE AND CONTACTED FORD. AFTER 4 DAYS THEY CLAIM THAT A TUBE WAS DEFECTIVE AND THAT THE BRAKES ARE FIXED. NO CAR SHOULD HAVE A FAILURE THAT CAUSES SOMEONE THE INABILITY TO STOP, THIS IS POOR ENGINEERING. ALL CARS SHOULD HAVE A FAIL SAFE THAT ALLOWS TO THE CAR TO STOP IN EVENT OF CATASTROPHIC FAILURE. WHAT MAKES THE INCIDENT ODD IS THAT RESTARTING THE CAR FIXED THE PROBLEM FOR ME, ALLOWING ME TO DRIVE IT TO A DEALERSHIP.

2006 MERCURY MOUNTAINEER DRIVING ALONG AROUND TOWN OR HIGHWAY AND WILL JUST LOOSE POWER WITHOUT WARNING AFTER THE FACT THEN THE ENGINE LIGHT COMES ON ALONG WITH A RED WRENCH OR AN ORANGE WRENCH, FIRST PLACE I HAD IT TO SAID IT WAS A NEGATIVE BATTERY CABLE THAT WAS LOOSE SO THEY TIGHTENED THE CABLE, TOOK IT HOME STALLED OUT ON ME, TOOK IT TO ANOTHER DEALER SAID WAS READING THAT IT WAS THE FUEL PUMP DRIVER MODULE DROVE VERY NEXT DAY STALLED ON ME ONCE AGAIN TAKING IT TO THE FORD DEALER ITSELF SAID COULD BE A NUMBER OF THINGS ONE IS THAT THE MASS AIR FLOW HAS EXPOSED WIRE WHICH THEY WILL BE FIXING THAT AND CLEANING OUT THE ELECTRICAL THROTTLE BODY AND SEE HOW THAT IS IF NOT THEN THEY WILL TRY REPLACING THE TORQUE CONVERTOR CLUTCH CIRCUIT FOR ONE THIS NEEDS TO STOP BEING A GUESSING GAME I'M NOT A MILLIONAIRE I USED MY 401K TO PURCHASE THIS VEHICLE, ITS SUCH A HUGE SAFETY ISSUE WHILE ON THE MAIN HIGHWAY AND JUST UP AND STOPPED ON ME LUCKILY I WAS ABLE TO DRIFT OVER TO THE SIDE OF THE ROAD IN THE MEANWHILE WITH A TRACTOR TRAILER COMING UP BEHIND ME WITH SEVERAL OTHER TRAFFIC HUGE SAFETY CONCERN FORD CONTACTED BY THE ONE GARAGE AND THEY "WASN'T SURE" WHAT IT COULD BE, WELL IT STOPS ANYTIME WHILE DRIVING ANYWHERE SUCH A HUGE SAFETY HAZARD SOMEONE HAS TO KNOW SOMETHING WITHOUT HAVING TO JUST "GUESS" THE SITUATION. ALSO EVERY TIME IT RAINS THE WATER SEEPS THRU THE SUNROOF AND THE OVERHEAD LIGHT YOU CAN SEE IT CAME THRU THE LINER ITSELF WHEN IT DRIES UP, SO HEARTBREAKING BECAUSE I FELL IN LOVE WITH THIS VEHICLE THAT I HAVE ONLY HAD FOR ABOUT A YEAR AND HALF.

FRONT COIL SPRINGS BOTH BROKEN AND REPLACED. REAR COIL SPRING BROLE AND PUNCTURED TIRE CAUSING THE VEHICLE TO BECOME STRANDED.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING 35 MPH, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE; HOWEVER, THEY ILLUMINATED WHILE THE VEHICLE IDLED. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT MENTIONED THAT THE HIGH BEAM HEADLIGHTS WERE STILL WORKING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

TL* THE CONTACT OWNS A 2009 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE STEERING WHEEL SHOOK VIOLENTLY AND SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLAMPS FLICKERED WHEN OPERATING THE VEHICLE. THE CONTACT REPLACED THE BULBS FOR THE HEADLIGHTS; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LIGHTING CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.

NO ACCIDENT, 2/23/16, THE AIR BAG LIGHT AND CHIMES ACTIVATED WHEN CAR STARTED AND CONTINUED WHILE CAR RAN. VERY DISTRACTING. ALSO, ONCE, THE 'AIR BAG OFF LIGHT' NEAR TOP OF GLOVE COMPARTMENT CAME ON. CHECKED NHTSA SITE AND FOUND MANY COMPLAINTS ABOUT AIR BAGS/SEAT BELT TENSIONERS, AND AIR BAGS NOT DEPLOYING WHICH IS WHY I AM FILING THIS COMPLAINT. -- THIS IS OBVIOUSLY A SAFETY HAZARD, WHY NO RECALL? WILL GO TO MY DEALER IN MARYLAND TO FIND OUT MORE.

I WAS DRIVING EAST ON I-70 FROM KANSAS CITY MO. CRUISE WAS SET AT 78. 4 LANES. WAS IN LEFT PASSING LANE AND HAD TO SLOW DOWN QUICKLY BECAUSE OF VEHICLE IN FRONT WAS DOING ABOUT 50MPH. THE RIGHT WAS CLEAR AND I STARTED MOVING TO THE RIGHT TO PASS. THE CAR INSTANTLY ACCELERATED AS I STARTED TO TURN RIGHT. THE ACCELERATION ACTUALLY PULL THE CAR FORWARD SO FAST THE REAR END SLID TO THE LEFT. CAR MOVED A CROSSED THE RIGHT 3 LANES OF TRAFFIC AT ABOUT A 60 DEG ANGLE. I MANAGED TO TURN THE CAR INTO THE SKID TO AVOID THE GUARD RAILS AND STARTED BACK ACROSS THE LANES WITH COMPLETE LOSS OF CONTROL OF THE CAR AS IT DID A COMPLETE 360. AS I WAS RETURNED TO FACING EAST AGAIN I PULLED OFF INTO THE MEDIAN AS I WAS AGAIN IN THE FAR LEFT LANE NOW IN FRONT OF THE VEHICLE I HAD STARTED TO PASS. HAVING BEEN IN MANY EMERGENCY SITUATION IN MY 67 YEARS. I JUST ROAD OUT THE TURN. I WAS NO FUN WATCHING THE VEHICLE I WAS TRYING TO PASS APPROACH ME WHILE I WAS COMPLETING THE 360. WITH SO MANY VEHICLES SURROUNDING THE GAP I WAS IN, I AM STILL AMAZED NO ONE WAS KILLED, AND NO COLLISION OF ANY SORT OCCURRED. TOOK TO THE DEALER AND IT WAS SUGGESTED THE PCV VALVE WAS PLUGGED. REPLACED. AROUND FEB 2 2016 I WAS DRIVING I 95 TO FLORIDA. I NOTICED THE CRUISE DROPPING OUT TWICE WITHOUT BRAKING AND ONCE ACCELERATING WITHOUT RESETTING. I UNDERSTOOD NOW THAT THE I-70 INCIDENT WAS ACTUALLY THE CRUISE CONTROL. I WILL HAVE IT DISCONNECTED SO THAT IT CAN NOT BE USED AGAIN. HOW I SURVIVED IS BEYOND BELIEF. I AM EXTREMELY GLAD NO ONE WAS WITH ME.

DEFECTIVE IGNITION. WHEN DRIVING, IF YOU BUMP THE KEY (OR ATTACHED KEYCHAIN), ALL INTERIOR LIGHTS WILL COME ON, AND THE DRIVERS SEAT WILL RETRACT ALL THE WAY BACK INTO THE "EASY ENTRY/EXIT" POSITION, MAKING IT IMPOSSIBLE FOR A SHORTER PERSON TO REACH THE BRAKE OR GAS PEDAL. SOMETIMES DURING THIS EVENT, THE CAR WILL STALL. THIS IS VERY DANGEROUS, AND THE INTERNET IS FULL OF PEOPLE HAVING THIS IDENTICAL ISSUE. WHY HASN'T THIS BEEN RECALLED YET?!? PEOPLE ARE PAYING FOR A NEW IGNITION TUMBLER, BUT BEFORE LONG IT STARTS HAPPENING TO THE REPLACEMENT TUMBLER AS WELL. HTTP://WWW.CARCOMPLAINTS.COM/MERCURY/MOUNTAINEER/2008/ACCESSORIES-INTERIOR/SEATS.SHTML

TORQUE CONVERTER IS STRIPPING. 2004 AND 2005 RECALLED FOR THIS PROBLEM BUT NOT 2006. SAME CAR. SAME TRANSMISSION. SAME TORQUE CONVERTER.