MERCURY Complaints

I SUFFERED AN ACCIDENT BECAUSE WHILE DRIVING IN A HIGHWAY, I COULD NOT STEER THE WHEEL AND THE ENGINE STOP WORKING. I WROTE BEFORE BECAUSE OF WHAT HAPPENED AND HAVE NOT RECEIVED AN ANSWER. WHAT CAN I DO? THANK YOU *TR

ELECTRONIC POWER STEERING FAILED. VEHICLE BECAME DIFFICULT TO STEER FOR MY DAUGHTER DRIVING THE CAR. SHE WAS DRIVING ON LOCAL STREETS. THE EFFORT FOR STEERING WAS INCREASED GREATLY AND COULD HAVE LED TO AN ACCIDENT. SHE MANAGED TO PULL OVER SAFELY. THERE IS A CURRENT RECALL ON THE 2011 MERCURY MILAN #15V340000 THAT IS FOR THE SAME ISSUE. STEERING GEAR WAS REPLACED TO RESOLVE ISSUE.

ON DECEMBER 23, 2015 I WAS DRIVING MY 2004 MERCURY GRAND MARQUIS THROUGH AN INTERSECTION IN HARRIS COUNTY, TEXAS. I HAD JUST RECEIVED A GREEN LIGHT AND WAS PROCEEDING TO MAKE A LEFT TURN WHEN MY VEHICLE WAS HIT BY ANOTHER VEHICLE IN THE DRIVER'S SIDE FRONT. THE DAMAGE TO MY VEHICLE WAS SEVERE. THE AT FAULT DRIVER'S INSURANCE COMPANY DECLARED MY VEHICLE A TOTAL LOSS. MY VEHICLE'S AIR BAGS DID NOT DEPLOY. I WAS WEARING MY SEAT AND SHOULDER BELTS AT THE TIME OF THE COLLISION. I WAS EXAMINED AT A NEARBY EMERGENCY ROOM. THEY SAID "NO SERIOUS INJURY" BUT MY ORTHOPEDIC SURGEON SAID I HAVE A SEPARATION OF MY LEFT SHOULDER.

- SEAT ( DRIVER'S SEAT) AUTOMATICALLY MOVES WHILE DRIVING CAUSING A SAFETY ISSUES. - EXCESS WATER LEAKAGE AROUND LEFT DOOR JAM IN WATER RUN DOWN INTO BASE OF FLOOR - WATER SEEPAGE AROUND SUN ROOF - TIRE SENSOR ( LEFT)

UPPER IMMEDIATE SHAFT NHTSA CAMPAIGN #14V704000. RECALL 13V385 MERCURY GRAND MARQUIS LS. NOTHING G HAS HAPPENED. DOES THIS NEED TO BE FIXED? RECALL..

TL* THE CONTACT OWNS A 2009 MERCURY MARINER. WHILE THE VEHICLE WAS PARKED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 207,000.

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE CONTACT STATED THAT THE STEERING WHEEL FAILED AND, WHILE ATTEMPTING TO TURN, THE STEERING WHEEL BECAME HARD TO TURN. THE VEHICLE WAS TOWED TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST, WHICH LOCATED A FAILURE CODE AT THE STEERING WHEEL COLUMN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 55,000.

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE SOFTWARE WAS ONLY UPDATED FOR THE PSCM (POWER STEERING CONTROL MODULE) AND INSTRUMENT CLUSTER MODULE; HOWEVER, THE STEERING COLUMN AND TORQUE SENSOR WERE NOT REPLACED. THE CONTACT STATED THAT THE FAILURE PERSISTED SEVERAL MONTHS AFTER THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.

WHEN THE VEHICLE IS STARTED, THE AIR BAG LIGHT COMES ON AND FLASHES THE CODE 34. IT THEN STAYS ON AS LONG AS THE VEHICLE IS OPERATING. THE CODE MENTIONED ABOVE IS FOR THE PASSENGER SEAT PRE-TENSIONER. SINCE THIS IS PART OF THE SAFETY EQUIPMENT (BELTS MAY NOT LOCK DURING A COLLISION), I BELIEVE THIS IS AN ITEM THE MANUFACTURER SHOULD TAKE CARE OF. THE DEALER QUOTED $700 TO REPLACE THE UNIT. THIS HAS BEEN AN ONGOING ISSUE WITH THE VEHICLE.

POWER STEERING FAILURE: MY POWER STEERING FAILED WHILE DRIVING AND THE ADVANCETRAC LIGHT CAME ON. MY WIFE WAS MAKING A TURN ON CITY STREET WHEN THE FAILURE HAPPENED. WE HAVE 87000 MILES