MERCURY Complaints

WAS DRIVING ON FREEWAY WHEN THE STEERING SUDDENLY FAILED AS I WAS CHANGING LANES. EXTREMELY HARD TO STEER AND ALMOST CRASHED SEVERAL TIMES DRIVING TO THE NEAREST FORD DEALERSHIP. THEY DIAGNOSED THE ISSUE AS SOMETHING RELATED TO A FAULT IN THE STEERING RACK, AND ASKED $6,000 TO REPLACE IT, EVEN THOUGH THE CAR HAD LESS THAN 110,000 MILES ON IT.

THIRD TIME TAKING MY CAR IN, CAUSE THE CHECK ENGINE LIGHT & WRENCH LIGHT COMES ON. KEEP GETTING CODE PO455, PO457 AND NOW P2119. I JUST WENT IN LESS THEN 3 MTHS AGO AND HAD THE THROTTLE BODY PCM CALIBRATION UPDATE, BAM STARTING AGAIN. IT IS VERY SCARY TO GO DOWN THE ROAD AND LOSE POWER OR WHILE DRIVING GIVE IT GAS & IT JERKS. 2010 MILAN

WHEN YOU HAVE TRAVELED 30MINS/15 TO 18 MILES THE CAR BEGAN TO SLOW DOWN/THE SPEEDOMETER BEGAN TO DROP EVEN THOUGH YOU ARE PUSHING THE GAS PEDDLE AND THE RPM GAUGE IS WAVING BACK AND FOURTH. IT HAPPENED ON 09/25/15, 10/08,13,14/2015. I WAS TRAVELING 60MPH AND 45MPH.

DOOR HANDLES AND LATCHES POPPING OFF. DOOR HANDLES ON DRIVER AND PASSENGER DOOR CAME RIGHT OFF. DRIVER DOOR SWINGS OPENS AND SWINGS BACK SHUT AS SOON AS YOU OPEN THE DOOR. LOCKING INDIVIDUALS OUT OF THE CAR WITHOUT BEING LOCKED.

WHENEVER I DRIVE IN TOWN OR HIGHWAY, I HAVE BEEN HAVING ISSUES WITH THE POWER TRAIN/TRANSMISSION. IT IS CONSTANTLY SLIPPING AND SHIFT HARD. I FOUND OUT THERE WAS A RECALL ON MY EXACT YEAR, MAKE, AND MODEL. I CALLED FORD ABOUT THE SAME EXACT ISSUE I HAVE AS DESCRIBED BY THEIR SITE. BUT MY VIN# DOESN'T SHOW UP AS ONE OF THEIR RECALLS. WHICH DOESN'T MAKE SENSE. SO NOW I HAVE TO PAY THOUSANDS OF DOLLARS OUT OF POCKET SINCE THEY DON'T WANT TO TAKE INTO CONSIDERATION THAT MY VEHICLE IS HAVING THE SAME EXACT ISSUES AS THE OTHER SUV.

TL* THE CONTACT OWNS A 2003 MERCURY SABLE EQUIPPED WITH DOUGLAS X-TRAC 2 TIRES, SIZE: P215/60/R16. WHILE DRIVING 65 MPH, THE FRONT PASSENGER SIDE TIRE BLEW OUT. AS A RESULT, THE VEHICLE VEERED BUT THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE AND TIRE WERE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DOT NUMBER AND VIN WERE UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS 105,029 AND THE TIRE FAILURE MILEAGE WAS 5,159.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THERE WAS A REDUCTION IN THE ENGINE POWER. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. AFTER RESTARTING, THE VEHICLE WAS ONLY ABLE TO BE DRIVEN AT LOW SPEEDS. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

TL* THE CONTACT OWNS A 1998 MERCURY SABLE. WHILE DRIVING 35 MPH, THE BRAKES FAILED. DUE TO THE BRAKE FAILURE, THE VEHICLE WAS INVOLVED IN A CRASH AT AN INTERSECTION WITH AN ONCOMING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND PASSENGER SUSTAINED INJURIES TO THE BACK AND FACE THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 179,000.

TL* THE CONTACT OWNS A 1994 MERCURY MARQUIS. WHILE DRIVING APPROXIMATELY 45 MPH, THE TAIL LIGHTS, TURN SIGNAL LIGHTS. AND INSTRUMENT PANEL LIGHTS FAILED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEAD LIGHT SWITCH AND CONNECTOR PLUG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

MY MECHANIC ADVISED THAT THE COIL SPRING IS LACKING A COVER AND IS RUSTING AND MAY BREAK. MY TRANSMISSION "SLIPS" AND "REVS" AT RANDOM. BOTH OF THESE ITEMS ARE SUPPOSEDLY UNDER RECALL, BUT FORD WILL NOT HONOR THE RECALLS.