MERCURY Complaints

View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 MERCURY MILAN
    - QUINCY, MA

    (1) MAY 5, 2015: IN TRAFFIC 65MPH ON MA RT3S, ENGINE "BLUBBERED" THEN DIED IN LEFT LANE. SUCCEEDED NOT BEING HIT BY VEHICLES, PARKED ON SHOULDER. WRENCH LIGHT LIT. ENGINE FINALLY STARTED AND RAN OK AFTER 15 MINUTES; (2) JUNE 6, 2015: PULLING INTO 99 RESTAURANT, QUINCY, MA, CAR SUDDENLY DIED, WRENCH LIGHT LIT. CAR WAS NOT COMPLETELY WITHIN THE LOT. CAR PUSHED INTO LOT WITH THE HELP OF THREE MALES. CAR STARTED AFTER C. 12 MINUTES.; (3) JUNE 24, 2015: EXITING BETSY'S DINER, FALMOUTH, MA ON RT28 IN TRAFFIC, CAR BLUBBERED THEN DIED, WRENCH LIGHT LIT. BLACK DODGE RAM NARROWLY MISSED US! CAR STARTED WITH 3-5 MINUTES; (4) OCTOBER 2, 2015: ON MA TPK, I-90W IN FAST TRAFFIC, CAR LOST POWER, BLUBBERED, THEN DIED IN FRONT OF THE CHARLTON STATE POLICE STATION. ENGINE RE-STARTED WITHIN 12 MINUTES, RAN ROUGHLY FOR A FEW MINUTES, THEN CLEARED, RAN OK; (5) OCTOBER 7, 2015: 1315, ENGINE SHOOK THEN DIED TWO BLOCKS AFTER LEAVING CAR WASH ON CENTRE STREET, QUINCY, MA, WRENCH LIT. NARROW STREET. LIT THE HAZARD FLASHERS, EXITED CAR. AFTER 15 MINUTES RE-ENTERED CAR WHICH STARTED AFTER 3 ATTEMPTS; (6) OCTOBER 7, 2015: 1405: WITHIN A BLOCK AFTER LEAVING OUR HOUSE, THE CAR ENGINE AGAIN BLUBBERED THEN DIED, WRENCH LIT. PULLED TO THE CURB, SAT FOR FIVE MINUTES. CAR WAS RESTARTED. THREE TIMES I HAVE BROUGHT MY MILAN TO OUR LOCAL AUTOMOTIVE GURU WHO ATTACHED HIS SCANNER AND CONFORMED 2111 CODE AND 2112 CODES (2). I PURCHASED THE CAR FROM ENTERPRISE SALES RENTALS AT 24,000 MILES, NOW 58,000 MILES. NEVER HAVE RECEIVED A RECALL NOTICE OF ANY TYPE. RESEARCH INDICATES A NUMBER OF TSBS RELATED TO THROTTLE BODY ISSUES BUT NO NOTICE FROM FOMOC OR LOCAL DEALER. THERE IS POTENTIAL FOR BEING KILLED IN THIS CAR. HOW TO GET THE CAR PROPERLY REPAIRED?

    Source: NHTSA WEB SITE
  • 2005 MERCURY MOUNTAINEER
    - INDIANA, PA

    WHILE DRIVING 50 MPH VEHICLE STALLED THREE TIMES. TOOK IT TO A GARAGE, WAS TOLD IT WAS NECESSARY TO HAVE THE VEHICLE WHEN IT STALLED. FOUND ELEVEN (11) SIMILAR COMPLAINTS ON YOUR SITE! PERHAPS THERE IS SOME VALIDITY TO THE COMPLAINTS. ALL PARTS OF THE VEHICLE RELATED TO SAFE DRIVING WERE RENDERED USELESS. SOUNDS LIKE A SAFETY ISSUE TO ME!

    Source: NHTSA WEB SITE
  • 2003 MERCURY MOUNTAINEER
    - VANCOUVER, WA

    NOT IN AN ACCIDENT. A 1 1/2 INCH VERTICAL CRACK HAS APPEARED IN THE BODY BETWEEN THE MIDDLE OF THE BACK LIFT DOOR UNDER THE WINDOW EXTENDING TO THE ROUND MERCURY SYMBOL BETWEEN THE LETTERS, R AND THE C. DID NOT NOTICE UNTIL TAKING IT THROUGH A CAR WASH WHERE I WAS WARNED IT HAD TO BE COVERED.

    Source: NHTSA WEB SITE
  • 2003 MERCURY GRAND MARQUIS
    - BUXTON, ME

    STEERING LOCKS UP WHILE DRIVING. WHILE DRIVING THE STEERING LOCKS UP AND YOU HAVE TO APPLY REAL FORCE REGAIN STEERING. I TOOK TO A MECHANIC AND WAS INFORMED IT WAS THE LOWET STEERING JOINT. HE INFORMED ME THAT HES ENCOUNTERED ITHIS ON SEVERAL OCCASIONS ON THIS MODEL CAR AND THERE WAS A RECAL ON THIS ISSUE. I CALLED MY LOCAL DEALERSHIP TO INQUIRE ON THE ISSUE TO BE INFORMED THAT IT WAS THE 2005+ MODEL. I THAN CALLED MY) PARTS DEALERSHIP TO ORDER THE PART TO FIND OUT THE PART IS FOR THE 2003-2014 VEHICLE WHY ISNT ALL APPLICABLE MOLDEL YEARS INCLUDED IN THERECALL

    Source: NHTSA WEB SITE
  • 2006 MERCURY MARINER
    - BOYNTON BEACH, FL

    STICKY DASHBOARD, DIS NOT CAUSE ANY INCIDENT BUT CAN AFFECT VISABLITY, NOTICED TODAY

    Source: NHTSA WEB SITE
  • 2007 MERCURY MONTEREY
    - OAK GROVE, MO

    VEHICLE WAS IN MOTION, ON A HIGHWAY, IN TRAFFIC AT APPROXIMATELY 65 MPH. SUDDENLY, IT WAS AS IF THE CAR WAS IN NEUTRAL. I COASTED OFF TO THE SHOULDER , TRIED TO SHIFT THE CAR INTO GEAR, NOTHING! NO REVERSE, NO FORWARD, 1 OR 3. AFTER SITTING FOR ABOUT 30 MINUTES, I ATTEMPTED TO SHIFT AGAIN INTO ALL GEARS TO NO AVAIL. HAD TO HAVE THE VEHICLE TOWED.

    Source: NHTSA WEB SITE
  • 2004 MERCURY GRAND MARQUIS
    - HARRISON CHARTER TOWNSHIP, MI

    HEADLIGHTS FLICKER ON AND OFF WITHOUT WARNING. I HAVE TO HOLD MY BRIGHT LIGHTS SWITCH TOWARDS ME IN ORDER TO SEE ON THE ROAD AT NIGHT ON MY WAY TO AND FROM ANY GIVEN DESTINATION WITHOUT WARNING. I'VE HAD IT FIXED BUT DIDN'T FIX THE PROBLEM BECAUSE IT CONTINUES TO HAPPEN.

    Source: NHTSA WEB SITE
  • 2008 MERCURY MOUNTAINEER
    - CORNVILLE, AZ

    WHEN I HIT A BUMP THE DRIVER SEAT MOVED IN AND OUT OF POSITION THAT I HAD SET IN THE MEMORY SEATING

    Source: NHTSA WEB SITE
  • 2003 MERCURY GRAND MARQUIS
    - PINELLAS PARK, FL

    TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING 45 MPH, THE HEADLIGHTS, TURN SIGNAL, INSTRUMENT PANEL, AND INTERIOR LIGHTING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LIGHTING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 265,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1995 MERCURY SABLE
    - WEST PARK, FL

    TL* THE CONTACT OWNS A 1995 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 40 MPH, THE TRANSMISSION JERKED SEVERELY WITH EXTREME HESITATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHO STATED THAT THE REAR SUBFRAME WAS COMPLETELY CORRODED, WHICH CAUSED DAMAGE TO THE TRANSMISSION. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 93V106000 (STRUCTURE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 103,219.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE