MERCURY Complaints

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THERE WAS A CONSTANT MOVEMENT IN THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THEY WERE UNABLE TO LOCATE THE PROBLEM. THERE WAS A VOLUNTARY RECALL ISSUED BY THE MANUFACTURER PERTAINING TO THE LOWER AND UPPER INTERMEDIATE STEERING SHAFT FOR THE GRAND MARQUIS MODEL YEARS 2005-2011 BUT NOT THE 2004 MODEL YEAR. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

PASSING ANOTHER VEHICLE WHEN MY CAR SUDDENLY STALLED. IF IT WASN'T FOR THE QUICK THINKING OF THE CAR I WAS PASSING, WHO SPED UP, I WOULD HAVE NOT HAD TIME TO PULL BACK INTO MY LANE IN TIME TO AVOID A COLLISION WITH AN ONCOMING CAR. I HAD TO PULL OFF THE ROAD AND PUT THE CAR IN PARK AND RESTART IT. IT RAN FINE AFTER THAT. UNFORTUNATELY, THIS STALLING AND ROUGH RUNNING HAS HAPPENED ON SEVERAL OCCASIONS. FROM WHAT I HAVE READ, IT LOOKS TO BE A PROBLEM WITH THE THROTTLE BODY. AS YOU CAN SEE, THIS CAN BE VERY DANGEROUS WHEN IT HAPPENS AT THE WRONG TIME. I NEVER KNOW WHEN IT WILL HAPPEN AS THERE IS NO WARNING. *TR

WHILE DRIVING ON A FREEWAY (MIDDLE LANE) AT ~ 50 MPH THE "WRENCH" LIGHT CANE ON AND THE VEHICLE SLOWED TO 20MPH. VERY UNSAFE. *TR

UPON PUTTING VEHICLE IN REVERSE THE THROTTLE INCREASED ON ITS OWN REACHING NEARLY 6K RPMS, BY QUICKLY PLACING THE SHIFT LEVER IN NEUTRAL AND APPLYING THE BRAKE I WAS ABLE TO AVOID A COLLISION. RESTARTED THE CAR ENGINE LIGHT WAS ON AS WELL AS THE MAINTENANCE LIGHT, AFTER CHECKING FOR CODES 2110 WAS PRESENT, CYLINDER 3 HAD MISFIRED. DROVE THE CAR HOME IT WAS FINE. DROVE THE CAR FOR A WEEK WITH 2 MORE OF THE SAME INCIDENTS (INCREASED ACCELERATION WITH OUT PUSHING THE PEDAL) WHILE DRIVING. ON 10/14/13 WHILE AT A STOP LIGHT THE CAR INCREASED THE THROTTLE ON ITS OWN TO 6K RPMS AND UPON RELEASE OF THE BRAKE MY TIRES BROKE LOOSE AND BEGAN TO SQUEAL AGAIN I WAS ABLE TO CONTROL THE CAR BY SHIFTING IN TO NEUTRAL AND THE RPMS SETTLED AT 600, I SHIFTED BACK INTO DRIVE AND IT HAS BEEN FINE FOR 2 DAYS. AFTER LITTLE RESEARCH IT SEEMS LIKE THIS IS A COMMON ISSUE (GOOGLE SEARCH) THE ELECTRONIC THROTTLE BODY IS MALFUNCTIONING AT RANDOM MILEAGE RANGES AND WITHOUT WARNING IN BOTH THE MERCURY MILAN AND FORD FUSION. I AM HIGHLY CONCERNED THAT A REPLACEMENT PART WOULD NOT EVEN FIX THE VEHICLE. ITS NOT SAFE TO DRIVE AND PEOPLE NEED TO BE WARNED, MIGHT BE LIKE TOYOTA INCIDENT. *TR

TL* THE CONTACT OWNS A 2007 MERCURY MONTEGO. THE CONTACT STATED THAT THE VEHICLE MADE A LOUD NOISE WHILE THE GEAR WAS PLACED INTO REVERSE. IN ADDITION, THE VEHICLE FAILED TO RESPOND WHILE IN REVERSE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NEITHER DIAGNOSED NOR REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 49,000.

DRIVING AT 50 MILES PER HOUR THE SUV LOST ALL POWER AND HAD TO PULL TO THE SIDE OF THE ROAD. TURNED OFF VEHICLE AND THEN RESTARTED AND RAN FINE. THREE DAYS LATER IT HAPPENED AGAIN. TOOK IT TO THE DEALER AND THEY TOLD ME IT WAS THE THROTTLE BODY ON THE MOTOR WAS BAD. THEY SAID IT WASN'T COVERED UNDER MY DRIVE TRAIN WARRANTY AND CHARGED ME 300.00 DOLLARS. THE SUV ONLY HAS 17,000 MILES ON IT.. I READ THERE IS 27,000 COMPLAINTS ABOUT THIS PROBLEM. WHY IS THERE NOT A RECALL ON THESE VEHICLES? SOME ONE IS GOING TO GET HURT OR KILLED BECAUSE OF THIS PROBLEM. *TR

DRIVER SEAT MOVES BACK INTO EXIT POSITION AND INTERIOR LIGHTS COME ON WHILE DRIVING. THIS HAPPENS AT ANY SPEED PERIODICALLY AND WHILE GOING OVER BUMPS. I AM VERY SHORT SO WHEN THIS HAPPENS I HAVE A DIFFICULT TIME REACHING THE GAS/BRAKE. I HAVE 4 YOUNG CHILDREN AND THIS IS A VERY BIG SAFETY ISSUE WHILE DRIVING. *TR

WHILE DRIVING THE DRIVER SEAT SLIDES BACK INTO EXIT FORM AND IT IS HARD TO REACH THE GAS AND BRAKES AND THE INTERIOR LIGHTS COME ON. THIS HAPPENS PERIODICALLY WHILE DRIVING IF YOU TOUCH THE IGNITION AS IF YOU ARE GOING TO START THE VEHICLE THE SEAT WILL GO BACK INTO PLACE AND THE INTERIOR LIGHTS WILL GO OFF. *TR

THERE IS A MANUFACTURING FAULT WITH THE POSITION OF THE BRAKE AND THE GAS PEDAL. IT IS VERY EASY TO MOVE THE RIGHT FOOT FROM THE GAS TO THE BRAKE AND LEAVE ENOUGH OF THE FOOT ON THE GAS AT THE SAME TIME. IT ALLOWS THE BRAKE TO BE PRESSED BUT ALSO APPLIES GAS TO GIVE A VEHICLE A SURGE WHILE BRAKING. HAD THE SAME SITUATION WITH A 2001 FORD TAURUS AND FORD ISSUED A RECALL NOTICE TO HAVE THE PLACEMENT OF PEDALS CHANGED. *TR

ON 10/3/13 WHILE DRIVING HOME IN HEAVY TRAFFIC ON THE INTERSTATE MY 2011 MILAN WITH 44,000 MILES ON IT SPUTTERED AND DIED AT FREEWAY SPEED. STILL HAD ELECTRICAL POWER AND THE WRENCH WARNING LIGHT ON THE DASH WAS LIT UP. I WAS ABLE TO COAST TO THE SHOULDER AND STOP THE VEHICLE. ONCE RESTARTED THE CAR WENT THREE DAYS BEFORE AGAIN DYING ON THE INTERSTATE IN HEAVY TRAFFIC, AFTER DOING SOME RESEARCH I DISCOVERED THIS WAS A COMMON PROBLEM WITH FORD THROTTLE BODIES ON SEVERAL MAKES AND MODELS. 10/12/13 I PURCHASED A NEW THROTTLE BODY FROM MY LOCAL FORD DEALER AND INSTALLED IT THE SAME DAY. I TEST DROVE THE VEHICLE AND IT APPEARS THAT THE NEW THROTTLE BODY FIXED THE ISSUE AND ALSO ANOTHER SYMPTOM I HAD BEEN NOTICING, IT WAS A VERY SLIGHT HESITATION IN THE TRANSMISSION IN ALL GEARS. *TR