MERCURY Complaints

I WAS DRIVING ON THE HIGHWAY AT BOUT 70 MPH AND ALL OF A SUDDEN, THE GAS PEDAL WENT LIMP AND I COULDN'T ACCELERATE ANYMORE. I SLOWED DOWN TO ABOUT 45 MPH WITH CARS FLYING PAST ME. I WAS ABLE TO MOVE TO THE SHOULDER AND TURN THE CAR OFF. I HAD NO IDEA WHAT HAPPENED SO I CALLED MY BOYFRIEND AND HE CAME AND CHECKED THE OIL AND A FEW OTHER THINGS BUT EVERYTHING SEEMED TO BE OK. I GOT BACK IN THE CAR AND IT STARTED FINE AND I WAS ABLE TO DRIVE IT HOME. I AM AFRAID TO DRIVE MY CAR ON THE FREEWAY AGAIN KNOWING THIS PROBLEM COULD AND PROBABLY WILL KEEP HAPPENING UNTIL I GET THE PART REPLACED. *TR

WHILE DRIVING PA TURNPIKE HEADLIGHTS CUT OFF WITH NO WARNING OR ANY"FLICKERING",REPLACE,BULBS & FUSES. DIDN'T HELP.. THE HEADLIGHTS WOULD NOT WORK ON AUTO OR MANUAL. THE ONLY WAY WE WERE ABLE TO SAFELY GET OFF HIGHWAY WAS HOLDING BRIGHT LITE SWITCH FORWARD. THIS ISSUE HAS MADE RECALLS OF "CERTAIN MODELS AND CERTAIN,BUT NOT MINE??? WHY AREN'T MARQUIS AND CROWN VIC ,THAT ARE"OUTSIDE" THE RECALL CAR LIST,THAT HAVE THE SAME PROBLEM INCLUDED???IS IT BECAUSE NOT ENOUGH PEOPLE INJURED OR DIED?? SO I'M STUCK WITH A CAR I CAN ONLY DRIVE DURING THE DAY !!! WTH? I LIVE ON DISABILITY AND WAS TOLD IT WAS A THOUSAND DOLLAR REPAIR... WHY WOULDN'T MERCURY CONSIDER CARS "OUTSIDE" THE RECALL YEARS BE TREATED LIKE THEY WERE PART OF THE RECALL,SINCE ALL THE SYMPTOMS ARE THE SAME?? THE DEALER MADE ME FEEL LIKE I WAS TRYING TO RIP HIM OFF OR SCAM HIM. THE HEADLIGHTS CUT OFF AND BACK ON AT THEIR DISCRETION.. I DON'T FELL SAFE DRIVING MY, FAIRLY LOW MILEAGE CAR(WELL MAINTAINED).DON'T BELIEVE I'LL BE DRIVING FORD PRODUCTS AFTER THIS. IF FORD WOULD AT LEAST HELP THOSE OF US OUT HERE,BY MAKING THE LCM SOLD TO US AT A FREE/AT COST ,PRICING !I FEEL THAT WOULD BE FAIR. I'M SURE MANY CARS NOT HAVING THIS PROBLEM DON'T NEED "RECALLED". I WOULD HAVE THOUGHT FORD WOULD BE HONEST ENOUGH TO STAND BY THEIR PRODUCTS,AND ADDRESS THIS SAFETY ISSUE?! MAIL ME ONE AND I'LL PUT IT IN...THANK YOU *TR

I WAS DRIVING ON A VERY BUSY AVENUE AT ABOUT 5:45PM AND MY VEHICLE STOPPED ACCELERATING. THE WRENCH LIGHT APPEARED ON MY DASHBOARD AND MY VEHICLE WAS BASICALLY PUTT-PUTTING DOWN THE ROAD AT A VERY SLOW SPEED. DUE TO THE FACT THAT MY VEHICLE STOPPED ACCELERATING, I WAS ALMOST IN A VERY BAD ACCIDENT. I WAS ABLE TO PULL OVER TO A PARKING SPACE ABOUT A 1/4 OF A MILE AND SHUT OFF MY CAR VEHICLE. I CALLED MY LOCAL REPAIR SHOP AND TOLD THEM TO EXPECT ME. I HAD PLANS OF HAVING THE CAR TOWED. AFTER ABOUT 5 MINUTES OF HAVING MY VEHICLE OFF, I TRIED TO START IT AND IT WAS RUNNING NORMALLY. MY REPAIR SHOP TEST DROVE THE VEHICLE AND THE NEXT DAY AND DIDN'T FIND ANYTHING WRONG. THEY ALSO DIDN'T FIND ANY CODES APPEARING IN THE VEHICLES MEMORY. THEY DID FIND AN ARTICLE ONLINE ABOUT THE SAME THING HAPPENING TO THE SAME TYPE VEHICLES. I CALLED MY FORD DEALERSHIP AND THEY SAID THERE WERE NO RECALLS AND WERE GOING TO CHECK IF THERE WERE ANY BULLETINS. I AM WAITING A PHONE CALL BACK. *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THE HEADLIGHTS WOULD FAIL TO ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THE LIGHTING CONTROL MODULE WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,900.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE SHOOK WITH A JERKING MOTION AND SHUT OFF. THE WRENCH WARNING ICON AND THE CHECK ENGINE LIGHT SIMULTANEOUSLY ILLUMINATED WHEN THE FAILURE OCCURRED. THE VEHICLE RESTARTED WITHIN A MINUTE BUT OPERATED FOR AN UNPREDICTABLE TIME AND DISTANCE. THE CONTACT CLEANED THE THROTTLE BODY AND STARTED THE ENGINE BUT IT SHUT OFF AGAIN. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 45,000. UPDATED 11/5/13*CN THE CONSUMER PURCHASED THE PART, AND INSTALLED IT HIMSELF. UPDATED 11/12/13

DRIVING THE VEHICLE AT ABOUT 30 MPH. THE CAR ACCELERATED TO ABOUT 60 MPH AT WHICH TIME I WAS RIDING THE BRAKES THE ENTIRE TIME TILL I COULD PULL OVER. THE ENGINE GOES TO 4000 RPM WHILE IN PARK. IF RESTARTED ITS THE SAME THING. THIS WAS HAPPENING OFF AND ON. I TOOK TO GARAGE AND THEY CLEANED AND CHECKED CARBURETOR AND FUEL PUMP. IT CONTINUED AGAIN AND I FINALLY TOOK IT IN AGAIN. THIS TIME THEY CHANGES THE CRUISE CONTROL CABLE. AGAIN, IT CONTINUED AGAIN AND I FINALLY TOOK IT TO THE DEALERSHIP WHICH THEY REPLACED THE GASKET. AND AGAIN I AM STILL HAVING PROBLEMS WITH THE VEHICLE. I WOULD LOVE TO SELL THIS CAR AND GET A NEW ONE, BUT I CANT AFFORD IT. I WAS HOPING TO BE ABLE TO GIVE THIS CAR TO MY 16 YEAR OLD DAUGHTER, BUT THAT IS TOTALLY OUT OF THE QUESTION AS I DO NOT FEEL THE CAR IS SAFE TO BE DRIVING. I ALSO CAN NOT AFFORD TO BE TAKING THIS VEHICLE IN THE SHOP AND PAYING FOR PARTS THAT JUST DON'T SEEM TO BE WORKING. PLEASE LOOK IN TO THIS MATTER AS I BELIEVE THEIR ARE MANY PEOPLE OUT THERE IN MY SAME SITUATION, BUT HAVE NOT TAKEN ACTION AS THEY JUST GIVE UP. THE LAST THING WE NEED IS FOR PEOPLE TO GET INJURED OR DIE FROM THIS PROBLEM. *TR

DRIVING DOWN RURAL HIGHWAY TRAVELING AT 58MPH AND SUDDENLY LOST ALL POWER AND CAR STARTED BUCKING. ABLE TO PULL OFF AND COAST TO STOP. ROUGH IDLING. WRENCH LIGHT CAME ON WHEN THIS HAPPENED. TURNED OFF CAR AND RESTARTED 5 MIN LATER. WRENCH LIGHT WENT OUT. PROCEED TO DRIVE AND APPROACHED 58 AGAIN INCIDENT HAPPENED AGAIN. SAME SYMPTOMS BUT NOW ENGINE LIGHT CAME ON. TURNED OFF CAR AND WAITED OVER 15 MIN. TO RESTART. RESTARTED AND WRENCH LIGHT WENT OUT BUT ENGINE LIGHT REMAINED ON. ABLE TO DRIVE HOME ON SHOULDERS AT SPEEDS NOT ABOVE 40 MPH. CALLED DEALERSHIP AND NOT COVERED UNDER DRIVETRAIN/EMISSIONS STANDARD MANUFACTURES WARRANTY. NEED TO DIAGNOSE IT IN SHOP AT LABOR RATES. NO MONEY. *TR

HELLO AND GOOD DAY, WHEN I 1ST PURCHASED MY MOUNTAINEER (PURCHASED USED WITH APPROX 119,000 MILES) I TOOK IT TO GET IT WASHED. WHEN I WAS GETTING IT WASHED THE REAR HATCH PANEL (THE RECTANGULAR PANEL UNDER THE GLASS WITH THE MAKE AND MODEL NAME) CRACKED AND BROKE APART. I TRIED TO CONTACT FORD AND MERCURY CONCERNING THIS TO EXPLAIN WHAT HAPPENED AND HOW PART OF THE CAR LITERALLY FELL OFF. THEY INFORMED ME THAT THEY WOULD NOT RECALL THIS BUT THAT I COULD TAKE IT TO MY LOCAL DEALER AND THEY COULD FIX IT FOR $750! I DID RESEARCH TO FIND, LITERALLY, THOUSANDS OF COMPLAINTS ABOUT THE SAME EXACT PROBLEM. PEOPLE'S REAR HATCH PANELS ARE FALLING OFF WHILE DRIVING ALL THE TIME, I SEE IT ON THE ROAD ALOT. SINCE THE PANEL FELL OFF, THE RETAINING METAL PIECE THAT HOLDS THE REATCH HATCH CLASP IN PLACE TO THE DOOR, IT RUSTING OFF. THIS IS BECAUSE THE PANEL IS BROKEN OFF AND WATER/ICE HAS RUSTED THE AREA, WHERE USUALLY WATER AND ICE COULD NOT REACH IT. THIS SMALL PROBLEM IS NOT CAUSING MULTIPLE PROBLEMS. I AM CONCERNED THAT MORE OF MY REAR PANEL WILL FLY OFF WHILE DRIVING AND CAUSE AN ACCIDENT I AM CONCERNED THAT MY REAR HATCH PANEL WILL COME OPEN WHILE DRIVING (THE CLASP COULD RUST OFF ANYTIME) AND CAUSE AN ACCIDENT OR IT WILL FLY OPEN AND STUFF WILL FLY OUT OF MY CAR AND THEN CAUSE AN ACCIDENT I AM CONCERNED THAT MY PANEL WILL OPEN WHILE PARKED AND MY CAR /POSSESSIONS WILL BE STOLEN I AM CONCERNED THAT THE DOOR CLASP WILL CAUSE MY CAR ALARM (FACTORY) TO GO OFF AND RUN MY BATTER DOWN AND/OR SHORT OUT MY ELECTRICAL SYSTEM. BELOW IS A LINK TO ONE FORUM WITH OVER #450 PEOPLE COMPLAINING ABOUT THE SAME PROBLEM HTTP://WWW.TOPCLASSACTIONS.COM/LAWSUIT-SETTLEMENTS/LAWSUIT-NEWS/1223-FORD-CRACKED-TAILGATE-CLASS-ACTION-LAWSUIT THANK YOU FOR YOUR TIME. *TR

TL* THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED THE TEMPERATURE LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS. THE CONTACT WAS INFORMED THAT THE ENGINE AND RADIATOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ONE YEAR LATER, THE FAILURE RECURRED AND THE RADIATOR WAS REPLACED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 75,000. THE CURRENT MILEAGE WAS UNKNOWN.

I WAS DRIVING ON A LOCAL ROAD. SUDDENLY THE CAR LOST POWER AND THE WRENCH LIGHT WAS ON. IT COULD ONLY GO VERY SLOWLY BEFORE I PARKED IT ON THE ROADSIDE. I WAITED FOR SEVERAL MINUTES AND STARTED THE ENGINE, THEN EVERYTHING SEEMED JUST FINE AND THE WRENCH LIGHT WENT OFF. AFTER THE TRIP I TRIED TO CONNECT OBDII CODE READER BUT CANNOT GET ANY ERROR CODE. *TR