MERCURY Complaints

THE FIRST TIME THIS HAPPENED I WAS DOING 60 MPH ON THE FREEWAY AN MY CAR LOST POWER AN WOULD NOT ACCELERATE BUT I COULD STILL TURN AN BRAKE BUT THE ENGINE WAS STALLING AN SHAKING AN THE WRENCH LIGHT CAME ONE. I COASTED OFF THE ROAD SHUT THE CAR OFF AN RESTARTED IT AFTER A FEW MINUTES AN THE ENGINE TURNED OVER FOR ABOUT 10 SECONDS BEFORE STARTING UP AN IT DROVE FINE. I TOOK IT IN TO THE DEALERSHIP AN THEY SAID THEY COULDN'T DO ANYTHING BECAUSE THEY COULDN'T GET THE FAULT TO HAPPEN SO I TOOK MY CAR. OVER THE LAST FEW MONTH IT HAS HAPPENED MULTIPLE TIME BUT NOW IT WILL STALL OUT AN THE HAVE THE WRENCH LIGHT COME ONE AGAIN AN WHEN I RESTART MY CAR IT WILL GO ABOUT 50 FEET AN HAPPEN AGAIN ABOUT 7 TIMES IN A ROW. I HAVE TAKEN IT TO THE DEALERSHIP A FEW TIMES AN I KEEP GETTING THE SAME ANSWER. *TR

VEHICLE STARTED TO BUCK AND WHEN I PULLED MY VEHICLE OVER I LIFTED THE HOOD. I FOUND ANTI-FREEZE FLOWING ON THE TOP OF MY ENGINE. I HAD IT TOWED TO MY LOCAL GARAGE & THEY TOLD ME THAT THE INTAKE MANIFOLD IS CRACKED. I DID SOME RESEARCH AND FOUND OUT THERE'S A RECALL ON THIS PART. WHEN I CALLED MY LOCAL FORD DEALER, THEY TOLD ME THERE IS A RECALL ON THIS PART, BUT IT'S ONLY FOR POLICE AND FLEET VEHICLES ONLY. NOW THAT THIS WAS SAID TO ME, I WAS TOLD BY MY GARAGE IT WOULD COST ME $1000 TO FIX. SOMETHING I DON'T HAVE. FORD WAS NOT VERY COOPERATIVE ABOUT MY SITUATION AND I'M VERY DISAPPOINTED. *TR

I MOVED THE CAR IN MY DRIVEWAY AND THE LEFT FRONT SPRING BROKE AND WENT THROUGH THE TIRE SIDEWALL. IF THIS HAD HAPPEN AT HIGHWAY SPEED OR EVEN LESS THE CAR COULD HAVE GONE OFF THE ROAD AND ROLLED. I HAD THE CAR TOWED AND THE TRUCK DRIVER TOLD ME THIS WAS A COMMON PROBLEM. HE SAID HE RAN INTO A COUPLE TIME A MONTH. I CALLED FORD AND THEY SAID THERE WAS NO RECALL. I KNOW THE CAR IS 11 YEARS OLD, BUT IT HAS VERY LOW MILES AND THE SPRING HAD NO RUST IT LOOKED LIKE NEW. THIS SEEMS TO BE A SERIOUS SAFETY ISSUE PLEASE LOOK INTO IT. *TR

STEERING COL. SEPARATION. IT IS THE SAME SEPARATION PROBLEM THE POLICE CARS ARE HAVING. I WANTED YOU TO KNOW THIS HAPPENED BECAUSE FORD HAS BEEN SAYING IT HASN'T HAPPENED IN OTHER CARS BESIDES THE POLICE CARS WHEN IT HAS. *TR

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED. THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL IN ANY DIRECTION. THE FAILURE RECURRED INTERMITTENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000. THE CURRENT MILEAGE WAS 85,000.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE HEADLIGHTS SHUT OFF INDEPENDENTLY. THE CONTACT HAD TO USE THE HIGH BEAM HEADLIGHTS TO NAVIGATE THE ROADWAY. THE VEHICLE WAS TAKEN TO A DEALER AND THE CONTACT WAS ADVISED THAT THE LIGHT CONTROL MODULE WOULD POSSIBLY REQUIRE REPLACING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE HEAD LAMP SWITCH WAS REPLACED. THE FAILURE RECURRED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 50,000.

PREMATURE RUSTING AND PAINT BUBBLING ON REAR QUARTER PANEL UNDER FUELING DOOR (CONTINUES TO GET WORSE.) I HAVE OBSERVED SEVERAL OTHER LINCOLN/MERCURY VEHICLES WITH SAME PROBLEM. *TR...UPDATED 12/09/15 *BF

TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE JERKED AND THE WRENCH WARNING ICON ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE ROAD TO RESTART THE VEHICLE. THE VEHICLE WAS RESTARTED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE THROTTLE BODY CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.

PLEASE INVESTIGATE FORD MERCURY FAULTY RADIATORS. THERE IS A DESIGN FLAW AND SHOULD BE RECALLED. *TR

THIS IS THE FOURTH TIME SINCE PURCHASING THE CAR AT CARMAX IN OCTOBER 2012 THAT THE CAR HAS "SHUT OFF" WITHOUT WARNING AT LOW SPEED WHEN CLOSE TO PARKING OR DRIVING SLOW--WITHOUT RHYME NOR REASON--I HAD IT DIAGNOSED AT CARMAX TO NO AVAIL, THEN CHEROKEE FORD TO NO AVAIL (WHERE I PURCHASED A NEW BATTERY), THEN AT CHRISTIAN BROTHERS AUTO WHERE THEY REPLACED THE SPARK PLUGS AND COIL.( I HAVE AN EXTENDED WARRANTY SO MY COST WAS 200DOLLARS) THE PROBLEM CONTINUES. I HAVE DONE RESEARCH AND SEE THE THROTTLE BODY IS MOST LIKELY THE CULPRIT AND A SAFETY ALERT IS ON THE WEB FROM CONSUMER REPORT AND FORD FORUM AND NORTH CAROLINA SAFETY BOARD---I AM HAVING THE TROTTLE BODY REPLACED AT MY EXPENSE--MY DAUGHTER DRIVES THIS VEHICLE AND I WANT IT SAFE! APPARENTLY THIS INVOLVES THIS MODEL 2009-2012. *TR