MERCURY Complaints

TL* THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE ERRONEOUSLY ACCELERATED AND CRASHED INTO A GATE. THE CONTACT APPLIED CONSTANT PRESSURE TO THE BRAKE PEDAL AND TRAVELED APPROXIMATELY FOUR CAR LENGTHS BEFORE STOPPING. THERE WERE NO INJURIES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 112,000. *TR UPDATED 04/10/13*LJ...UPDATED 04/25/13 *BF THE CONSUMER STATED THE GATE CRUSHED THE RIGHT SIDE OF THE VEHICLE FROM THE FRONT BUMPER TO THE REAR BUMPER. THE IRON GATE BENT ALMOST IN HALF TAKING IT OFF THE TRACK AND RENDERING IT INOPERABLE. UPDATED 06/04/2013 *JS

-THE STEERING WHEEL WILL VIBRATE OR CHATTER WHEN STOPPED AT A LIGHT OR STOP SIGN, IF THE VEHICLE IS PARKED AND IDLING THE STEERING WHEEL WILL VISIBLY OSCILLATE BACK AND FORTH, TO A SMALL AMOUNT. *TR -ON SEVERAL OCCASSIONS THE STEERING WHEEL WOULDN'T TURN IN EITHER DIRECTION, ONCE THE VEHICLE WAS STARTED AND SHIFTED INTO DRIVE; INDEPENDENT OF WHETHER IT WAS THE BEGINNING OF THE DAY OR IF THE VEHICLE HAD BEEN RECENTLY USED. TO RESOLVE THIS ISSUE REQUIRED SHIFTING TO PARK, POWERING THE VEHICLE DOWN, AND RESTARTING THE PROCESS. -THE CERTIFIED MECHANIC AT THE DEALERSHIP INDICATED THAT THIS ISSUE WASN'T SERVICABLE BY THEM AND WOULD REQUIRE REPLACEMENT OF THE STEERING COLUMN AND ELECTRIC ACTUATOR "PUMP" MECHANISM. VERY EXPENSIVE!

ENGINE STALLED WHILE DRIVING AT HIGHWAY SPEED, STARTED SURGING, RUNNING VERY ROUGH AND WOULD NOT GO ANY FASTER THAN ABOUT 15 MPH. THE VEHICLE WAS STOPPED AND SHUT OFF. AFTER A FEW MINUTES THE VEHICLE WAS STARTED AND SEEMED TO RUN NORMALLY. THE VEHICLE RAN NORMALLY UNTIL 10/05/2012 WHEN IT STALLED AND RAN VERY ROUGH AGAIN. AT THIS TIME THE VEHICLE WAS BEING DRIVEN TO THE LOCAL DEALER FOR A CHECK. WHILE WAITING FOR A CALL BACK FROM THE DEALER THE VEHICLE WAS RESTARTED AND SEEM TO RUN NORMALLY AGAIN. AFTER TALKING TO THE SERVICE MGR., IT WAS LEARNED THAT THE PROBLEM MOST LIKELY WAS THE THROTTLE BODY AND IT WOULD NOT BE UNDER WARRANTY. AT THIS TIME IT WAS DECIDED TO TAKE THE VEHICLE TO A LOCAL SHOP THAT WE WERE VERY PLEASED WITH FOR PAST SERVICE FOR OTHER VEHICLES WITHIN OUR FAMILY. THE LOCAL SHOP ORDERED AND INSTALLED A NEW THROTTLE BODY AND THE VEHICLE HAS PERFORMED NORMALLY. *TR

SURGING OF ENGINE WHILE PULLING INTO DRIVEWAY TO PARK. SURGING HAS HAPPENED INTERMITTENTLY. MOST RECENTLY, 2/27/2013. WHILE TRAVELING APPROX. 20 MPH, BRAKES FAILED AND SURGE OCCURRED. L TURN OFF ENGINE PUT IT IN PARK, WAITED A MINUTE AND RESTARTED ENGINE,PROCEEDING HOME WITHOUT INCIDENT. TOTAL OCCURRENCES--6 TIMES SINCE PURCHASE. DEAN ARBOR FORD ALPENA MI REPLACED AIR MASS SENSOR, FRONT BRAKES AND AIR FILTER 2/28/2013......$596

TL* THE CONTACT OWNS A 2006 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC. AFTER DIAGNOSIS, THE CONTACT WAS ADVISED THAT THE PUMP SHAFT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000. THE CURRENT MILEAGE WAS APPROXIMATELY 116,000.

WHILE TRAVELING AT 55 MPH, POWER STEERING STOPPED WORKING MAKING VEHICLE VERY HARD TO STEER. BY TURNING KEY OFF AND RESTARTING, WHILE TUGGING ON STEERING WHEEL, POWER STEERING WILL START WORKING AND MAY LAST 30 MINUTES OR 3 MINUTES. WHILE WORKING, STEERING WHEEL SHAKES AND MAKES NOISE. VEHICLE PULLS TO THE LEFT. FORD DENIES HAVING HAD THIS PROBLEM BEFORE AND WANTS TO REPLACE STEERING COLUMN FOR $1,396.57. COMPLAINTS ON THE INTERNET ABOUT THIS PROBLEM ARE NUMEROUS. I DO NOT WANT TO BUY ANOTHER DEFECTIVE STEERING COLUMN AND DON'T UNDERSTAND THAT POWER STEERING PROBLEM WOULD BE SOLVED. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT ANY WARNINGS. THE CONTACT MENTIONED THAT THE DRIVER WAS ABLE TO RESTART THE VEHICLE IMMEDIATELY AFTER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 50,200.

TL* THE CONTACT OWNS A 2010 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE BRAKING TO A STOP, THE VEHICLE WOULD LUNGE FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. THE CURRENT MILEAGE WAS APPROXIMATELY 30,000.

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE INSTRUMENT PANEL MALFUNCTIONED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,035 AND THE CURRENT MILEAGE WAS 30,050.

TL* THE CONTACT OWNS A 2007 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND LOST POWER TO ALL ELECTRICAL COMPONENTS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE HOME. THE CONTACT TOOK THE VEHICLE TO A DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.