MERCURY Complaints

TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WENT INTO LIMP MODE WITHOUT ANY WARNINGS. THE CONTACT MENTIONED THAT HE HAD TO TURN OFF AND RESTART THE VEHICLE IN ORDER TO TEMPORARILY REMEDY THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 51,000.

PURCHASED THIS CAR USED IN JULY 2012. IS A 2010 AND HAD LOW MILES ON IT. DEALER CLAIMED VEHICLE WAS A LEASE AND WAS TURNED IN. AFTER DRIVING THE CAR SEVERAL DAYS, IT STALLED AT STOP SIGN, NO ENGINE LIGHT APPEARED. AFTER RE-STARTING, IT DROVE FINE. SEVERAL WEEKS LATER, VEHICLE AGAIN STALLED AT STOP SIGN. NO ENGINE LIGHT. VEHICLE WAS BROUGHT TO DEALER WHERE THE THROTTLE BODY WAS REPLACED. SEVERAL DAYS LATER, VEHICLE AGAIN STALLED AT STOP LIGHT. THIS HAS BEEN GOING ON FOR OVER 9 MONTHS. IT MAY NOT STALL FOR SEVERAL WEEKS. DEALER KEPT THE CAR FOR ONE WEEK, WITH A MECHANIC DRIVING IT AS IT WAS HOOKED UP TO PORTABLE DIAGNOSTIC MACHINE. IT NEVER STALLED, NOR DID IT SHOW ANY ENGINE LIGHTS. DEALER CLAIMS THEY CANNOT FIX IT IF THEY DO NOT SEE ANY INDICATORS ON DIAGNOSTIC MACHINE. IT IS NO LONGER UNDER WARRANTY AND IF I WANT TO CONTINUE TO PURSUE THIS, I HAVE TO PAY FOR EACH TRIP. CERTAINLY, SOMEONE MUST HAVE AN IDEA OF WHAT IS CAUSING THIS AS THIS SEEMS TO BE A SAFETY ISSUE. I AM EXPECTING TO BE REAR-ENDED ANY TIME NOW. *TR

WHILE OPERATING THE VEHICLE UNDER NORMAL CONDITIONS THE VEHICLE WOULD STALL OUT AND LOSE POWER RESULTING IN RAPID DECREASE IN SPEED AND CREATE UNSAFE DRIVING SITUATIONS. CAR WOULD STILL BE RUNNING BUT PRESSING THE GAS WOULD NOT RESULT IN ACCELERATION. TURNING VEHICLE OFF AND RESTARTING AGAIN WOULD SOMETIMES REMEDY PROBLEM BUT PROBLEM INCREASED IN FREQUENCY AND SEVERITY, EVEN HAPPENING TO MY WIFE WHILE DRIVING THE VEHICLE ON THE HIGHWAY AT SPEEDS IN EXCESS OF 60+ MPH TRAVELING THROUGH BRIDGE/TUNNEL SYSTEM IN LOCAL AREA. *TR

TL* THE CONTACT OWNS A 2011 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WOULD SPORADICALLY HESITATE WHEN ACCELERATING WITH THE IMMEDIATE ILLUMINATION OF THE TRANSMISSION WARNING LIGHT. THE VEHICLE WAS LATER TOWED TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT FUEL EMISSION AND THE THROTTLE BODY WOULD REQUIRE REPROGRAMMING. THE VEHICLE WAS REPAIRER HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000. THE CURRENT MILEAGE WAS APPROXIMATELY 40,000.

TL* THE CONTACT OWNS A 2006 MERCURY MILAN EQUIPPED WITH FUTURE TOURING VR 545 TREAD DEPTH TIRES, SIZE 225/50/R17. THE CONTACT STATED THAT WHILE DRIVING IN INCLEMENT WEATHER AND TRYING TO ACCELERATE, THE TIRES SPUN OUT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE TIRES WERE PERFORMING TO STANDARDS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 40,000. UPDATED 4/1/13 *CN UPDATED 4/5/13 *CN THE CONSUMER STATED HE PURCHASED FOUR TIRES, AND PRESENTLY THEY HAVE 70% TREAD LEFT. THE CONSUMER STATED WHEN HE ATTEMPTED TO DRIVE IN RAINY WEATHER, HE FELT THE WHEELS SPIN, AND IT WAS DIFFICULT TO DRIVE.

MY 2004 MERCURY MONTEREY HAD A RECALL JOB DONE ON THE TRANSMISSION REPLACING THE TORQUE CONVERTER APPROXIMATELY TWO MONTHS AGO. I WAS DRIVING HOME FROM CHURCH TODAY, AND THE TRANSMISSION STOPPED WORKING. MY FAMILY ENDED UP STRANDED. IT WAS LUCKY FOR US THAT THE STREET WASN'T BUSY SO THAT WE DIDN'T HAVE AN ACCIDENT. *TR THE CONSUMER WAS INFORMED THE PROBLEM WAS COMPLETELY UNRELATED FROM THE PREVIOUS TRANSMISSION REPAIR. UPDATED 04/01/13

(DAY AND MILEAGE ARE APPROXIMATE VALUES). 2006 MERCURY MOUNTAINEER AWD PREMIER EDITION. IN EXCESS RAINFALL EVENTS, WATER LEAKS THRU SUNROOF AND DOWN THRU ROOF CENTER LIGHTING CONSOLE. I'VE TAKEN IT TO NUMEROUS PLACES TO HAVE IT EVALUATED. UPON RECEIVING IT FROM A USED CAR DEALER (RESPECTABLE REPUTATION) THE SUNROOF LEAKED A DAY OR TWO LATER. TOOK BACK TO PURCHASING DEALERSHIP AND THEY REMOVED ENTIRE SUNROOF ASSEMBLY, CLEANED AND REPLACED ALL SEALS. THE NEXT RAINSTORM OCCURRED AND I WAS TOLD TO PARK DOWNHILL BECAUSE THERE ARE VERY THIN TUBES AND THEY CLOG EASILY, CAUSING THE WATER TO POOL UP AND LEAK THRU, THE CENTER LIGHTING CONSOLE. I'VE EVEN ASKED FORD AND WAS TOLD BRING IT TO MY LOCAL DEALERSHIP FOR REPAIR. DEALERSHIP SAYS REPAIR WILL BE MY RESPONSIBILITY, AND ALSO SAYS IT MAY NOT 100% REPAIR SINCE THEY WOULD DO SAME SERVICES THE PREVIOUS ESTABLISHMENTS PERFORMED (REMOVE, CLEAN TRACKS AND TUBES, RESEAL). *TR

WHILE DRIVING DOWN THE INTERSTATE MY HEADLIGHTS CUT OFF. MY PARKING LIGHTS REMAINED ON. THE ONLY WAY TO SEE THE ROAD WAS TO HOLD THE HIGH BEAM SWITCH. THIS IS THE FOURTH TIME THAT THIS HAS HAPPENED IN THE LAST 2 WEEKS. THERE IS NO PATTERN OF OCCURRENCE. I INVESTIGATED ON THE INTERNET AND THERE ARE MULTIPLE REPORTS OF THIS HAPPENING THROUGHOUT THE COUNTRY. THE HEADLIGHT MODULE SEEMS TO BE THE PROBLEM. *TR

I PURCHASED THIS VAN FROM A ONE OWNER ELDERLY COUPLE-AT THE TIME OF PURCHASE HAD 47,000 MILES ON IT. WORKED GREAT FOR FIRST 8 MONTHS THEN THE PROBLEMS STARTED. HAD TO REPLACE SPARK PLUGS THEN COIL ASSEMBLY, THEN FUEL INJECTORS, VALUE EXHAUST GAS, RECALL OF THE TORQUE CONVERTOR(DEALERSHIP HAD MY VAN 3 DAYS SHY OF 1 MONTH) ABS SENSOR REPLACED, REPLACED CALLOPSED PCV HOSE, WATER IN THE COMPUTER MODELE THIS HAD TO BE CLEANED OUT. VAN WAS IN AND OUT OF THE SHOP 8 OF 12 MONTHS IN THE YEAR 2012. I HAD THE VAN BACK FOR NOT EVEN 2 MONTHS AND IT STARTED RUNNING ROUGH AND IDLING HIGH AGAIN THE ENGINE LIGHT BLINKING. I REALLY NEED SOME HELP WITH THIS-BECAUSE THE DEALERSHIP I HAVE BEEN TAKEN IT TOO CANNOT SEEM TO GET IT FIXED!!! I HAVE SPENT WAY TO MUCH MONEY ON A VECHILE THAT DOES NOT WORK!!! *TR

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE DASHBOARD BECAME WARPED AND BEGAN TO RISE UPWARD, NEAR THE FRONT PASSENGER'S SIDE AIR BAG HOUSING. THE VEHICLE WAS INSPECTED BY AN AUTHORIZED DEALER AND THEY INFORMED THE CONTACT THAT THE ENTIRE DASHBOARD WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 4/1/13 *CN