MERCURY Complaints

VEHICLE LOSES POWER AT HIGH SPEED WHILE DRIVING ON HIGHWAYS. THIS PROBLEM HAS OCCURRED 3 TIMES AND IS A VERY DANGEROUS SITUATION. FORTUNATELY NO ACCIDENTS HAVE HAPPENED. LINCOLN REPLACED A PART BUT THE INCIDENT HAS HAPPENED SEVERAL TIMES AGAIN SINCE PART WAS REPLACED. LOSE POWER/STALL OUT AT HIGH SPEED DRIVING ON HIGHWAYS. *TR

WHILE DRIVING AT 40 MPH TRANSMISSION SUDDENLY FAILED, NO ABILITY TO MOVE CAR OUT OF TRAFFIC. DRIVER AND PASSENGERS ALMOST WERE REAR ENDED BY FOLLOWING TRAFFIC. UNABLE TO MOVE CAR OFF OF ROADWAY. ENGINE RAN BUT CAR WOULD NOT MOVE. *TR

PULLED INTO A PARKING LOT WITH MY SON IN THE FRONT PASSENGER SEAT. SHUT OFF THE ENGINE AND ATTEMPTED TO PULL THE DRIVER DOOR HANDLE TO EXIT THE VEHICLE. IT (THE HANDLE) BROKE IN HALF AND WAS UNABLE TO EXIT THE VEHICLE QUICKLY OR SAFELY. I BEGAN TO PANIC AS I FELT TRAPPED. SO I ROLLED DOWN THE POWER WINDOW FOR AIR AND TO CALM DOWN. BEFORE I WAS ABLE TO THINK CLEARLY AND TRY OPENING THE DOOR WITH THE EXTERIOR HANDLE FROM THE INSIDE, I EXITED THE VEHICLE THROUGH THE DRIVER WINDOW. THIS IS CLEARLY A SAFETY ISSUE AS THE HANDLES ARE A CHRONIC PROBLEM ON ALL 4 INTERIOR DOORS. SOMEONE WILL NEED TO EXIT THEIR VEHICLE QUICKLY. IF THIS HAPPENS THEY ARE SLOWED DOWN IF NOT TRAPPED INSIDE. HOW MANY COMPLAINTS WILL IT TAKE TO MAKE THIS A RECALL ISSUE? FORD HAS MADE NO EFFORT TO CORRECT THIS PROBLEM AND RE INSTALLS THE SAME DEFECTIVE DOOR HANDLES AT THE DEALERS. THIS SHOWS A LACK OF DUE DILIGENCE ON FORD MOTOR COMPANIES PART. MANY FORD FUSION & MERCURY MILAN OWNERS HAVE HAD THE SAME PROBLEM HAPPEN ON THE REPLACEMENT HANDLES ALSO. *TR

WAS STOPPED AT A TRAFFIC LIGHT. AFTER THE LIGHT TURNED GREEN I APPLIED THE GAS PEDAL AND THE CAR SLOWLY PRECEDED I WAS UNSURE I WOULD MAKE IT THROUGH THE INTERSECTION I PULLED TO THE SIDE. I WAS ABLE TO RESTART CAR AND IT ACCELERATED NORMALLY. LUCKILY NO ONE REARENDED ME. *TR

TL* THE CONTACT OWNS A 2005 MERCURY MONTEGO. THE CONTACT ATTEMPTED TO CLOSE THE FRONT DRIVER'S SIDE DOOR HOWEVER, THE LATCH WOULD NOT FUNCTION. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 06V383000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH) BUT WAS ADVISED THAT THE VIN WAS INELIGIBLE FOR REPAIRS UNDER THE RECALL CAMPAIGN. THE VEHICLE WAS SCHEDULED FOR REPAIRS WITH AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

CONSUMER STATED HIS HEADLIGHTS ON HIS 2004 MERCURY MARQUIS ARE GOING OUT WHILE HE DRIVES AT NIGHT. *LN.. UPDATED 01/14/13 *BF THE CONSUMER STATED THE OFFICIAL FORD SOLUTION TO THE HEADLIGHT PROBLEM WAS TO REPLACE THE ENTIRE LIGHTING CONTROL MODULE AT A COST OF $500. UPDATED 01/14/13 1/17/2013*JS UPDATED

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT THE REAR FLOORBOARD WAS RUSTED AND CAUSING THE REAR SEAT TO BECOME DISLODGED. THE DEALER WAS CONTACTED AND THE VEHICLE WAS SCHEDULED FOR DIAGNOSIS. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 125,000.

TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH AND EXHIBITED AN UNEXPECTED INCREASE IN ACCELERATION. THE BRAKE PEDAL WAS DEPRESSED SEVERAL TIMES BEFORE THE VEHICLE WOULD STOP. THE CRUISE CONTROL WAS NOT ENGAGED WHEN THE FAILURE OCCURRED. THE CONTACT STATED THAT THE VEHICLE WOULD BE TOWED TO AN INDEPENDENT AUTO SHOP FOR INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THE FAILURE BY RESETTING THE POWER TRAIN CONTROL AND CHANGING THE ENGINE OIL. THE DEALER STATED NO CODES WOULD SHOW AFTER RUNNING DIFFERENT DIAGNOSTIC TEST. THE VEHICLE WAS TAKEN TO THE DEALER ON MORE THAN ONE OCCASION FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 52,000.

DISCOUNT TIRE COMPANY INFORMED ME THAT THEY HAD A TECHNICAL BULLETIN - WHEEL ADVISORY THAT SAID; "DO SERVICE THE MERCURY MOUNTAINEER 18" OE WHEELS (2005 AND NEWER) THEY FOUND IN TESTING THAT THE FRONT BEAD HUMP HAS A RIDGE ON THE BALCONY LEDGE WHICH CAN CAUSE BEAD DAMAGE WHEN MOUNTING. TESTS WERE CONDUCTED WHERE SEVERAL TYPES OF TIRES WERE MOUNTED AND INFLATED ON THE OE WHEELS. THE ONLY TIRE THEY WERE ABLE TO SEAT AT (50PSI) WAS THE ORIGINAL EQUIPMENT MICHELIN. AFTER MOUNTING AND FOUND THAT IT HAD A DAMAGED BEAD. DURING THE TEST, THEY WERE NOT ABLE TO GET A TIRE TO SEAT WITHOUT DAMAGING THE BEAD. THE RECOMMENDATION: DO NOT SERVICE THESE WHEELS. CENTRAL FLORIDA LINCOLN DEALER (FORMERLY CENTRAL FLORIDA LINCOLN MERCURY) DID NOT HAVE ANY SERVICE BULLETIN ON THIS PROBLEM. THE ONLY WAY I COULD GET NEW TIRES FOR MY MERCURY MOUNTAINEER WAS TO BUY NEW 17" WHEELS AND HAVE NEW TIRES MOUNTED ON THEM. *TR