MERCURY Complaints

I HAVE A 2010 MERCURY MILAN. THERE IS AN OPEN RECALL ON THE HYDRAULIC BRAKE SYSTEM FOR OVER A YEAR WITHOUT A REMEDY. I AM NERVOUS TO DRIVE LONG DISTANCES OR SELL IT BECAUSE OF WHAT MIGHT HAPPEN. THERE HAS BEEN NO COMMUNICATION FROM FORD.

TL* THE CONTACT OWNS A 1997 MERCURY MOUNTAINEER. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE VEHICLE STALLED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 385,000.

2002 MERCURY GRAND MARQUIS. CONSUMER STATED THAT WHILE DRIVING VEHICLE THEY HAD NO CONTROL OVER STEERING. *LD THE CONSUMER STATED WHILE MAKING A RIGHT TURN AT A TRAFFIC LIGHT, THE STEERING WENT OUT. THE DEALER STATED THE COUPLER BOLT, CLOCK SPRING, COVER AND CONTACT PLATE WERE MISSING AND REPLACED. *JS

TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED WHILE DRIVING 70 MPH, THE ACCELERATOR PEDAL FAILED TO RETURN TO THE ORIGINAL POSITION AFTER BEING DEPRESSED. THE CONTACT HAD TO LIFT THE ACCELERATOR PEDAL WITH HIS FOOT IN ORDER TO GET THE VEHICLE TO SLOW DOWN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE VIN WAS UNAVAILABLE.*DT*JB

I WAS DRIVING IN TOWN AND SEVERAL TIMES WHEN I SLOWED DOWN TO STOP AT A STOP SIGN OR CORNER, AFTER BRAKING MY CAR ACCELERATED BY ITSELF. THE ENGINE REVVED UP AND MADE THE CAR JUMP FORWARD. I HAD TO SLIGHTLY RELEASE THE BRAKE SND BRAKE HARDER TO STOP AND AVOID GOING INTO THE INTERSECTION.

MY POWER STEERING ASSIST WENT OUT IN 2016 AND I HAD IT REPAIRED UNDER THE RECALL (14V284000 FROM NHTSA 05/29/2014) AT THE FORD STORE SAN LEANDRO. THE SAME POWER STEERING ASSIST JUST WENT OUT ON MY VEHICLE AGAIN 3 DAYS AGO (03/06/2021)

TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED BEST FORD (579 AMHERST ST, NASHUA, NH 03063, (603) 324-1406) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WILL NOT START...MANY TIMES OVER LAST 6MONTHS..SECURITY ISSUE..WAS TOLD NO SOUND WHEN TURN ON KEY--ALL LIGHTS ON DASH ON AS ENGINE-AIR BAG-CHECK GAS CAP LIGHTS...BUT NO SOUND...IGNITION COIL REPALCED .BATTERY FRPLACED SPARK PLUGS REPLACED TIRED REPROGRAM KEYS....STILL DOES THIS..IT MAY OR MAY NOT START AFTER TURNING STEERING HARD ...I NEED MY CAR HANDI CAP SENIOR 70YR

TL* THE CONTACT OWNS A 2009 MERCURY MARINER. THE CONTACT STATED THAT HE COULD SMELL A STRONG, ABNORMAL GAS ODOR UPON EXITING THE VEHICLE. THE CONTACT STATED THAT THE ODOR WAS THE STRONGEST WHEN THE GAS TANK WAS FULL. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HIM THAT THERE WAS A LEAK AT THE TOP OF THE FUEL TANK. HE WAS INFORMED THAT THE FUEL TANK NEEDED TO REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THE VIN WAS NOT UNDER RECALL. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 154,000.

MY VEHICLE HAD DIFFICULTY IN STOPPING, NEEDING THE PEDAL TO BE PRESSED ALMOST TO THE FLOOR BEFORE IT STOPPED. I CHANGED THE MASTER CYLINDER IN HOPES THAT IT WOULD FIX THE PROBLEM BUT IT DIDN'T. THE BRAKES PERIODICALLY WOULD WORK PROPERLY, BUT ONCE AGAIN THE PROBLEM WOULD RETURN. I STOPPED BY THE FORD DEALERSHIP AND THEY ADVISED ME THAT THE 2008 MERCURY MILAN WAS RECALLED FOR THIS DEFECT, HOWEVER, MY 2008 MARINER WASN'T ON THE LIST TO BE RECALLED. THE DEALERSHIP ADDED THAT THE PARTS FOR THE REPAIR WAS ON BACK ORDER. I STILL DRIVE THE CAR BUT CAUTIOUS WHENEVER I NEED TO BRAKE.