MERCURY Complaints

NOTE DATE WILL NOT REGISTER//ON FRIDAY FEB. 03,2012 WAS ENTERING I-4 HERE IN FLORIDA. I NOTED THAT THE TACH WENT TO 4000.RPM. STARTED TO LOOSE POWER AND FINALLY PULLED OFF ROAD. TRIED ALL GEARS AND NOTHING WORKED. CALLED A TOW TRUCK AND HAD TOWED TO A MERCURY DEALER. THEY INDICATED THAT IS WAS THE TORQUE CONVERTER. HE STATED THAT THERE WAS A RECALL, BUT NOT ON MY CAR. PLEASE EXPLAIN WHY THERE WAS NOT A RECALL? *TR

1ST TIME, WHILE DRIVING AT @ 50, TRANS BUCKED AND STOPPED WORKING, CAR IDLED ALONG BUCKING. WRENCH LIGHT WAS ON. WHEN WE TURNED THE CAR OFF, THE WRENCH WENT AWAY AND TRANS RESET. 2ND TIME, WHILE DRIVING @ 60, TRANS STOPPED WORKING, NO RESPONSE, HAD TO MOVE OVER TO THE SIDE OF THE ROAD TO SHUT CAR OFF AND LET IT RESET ITSELF. SPENT A WEEK IN THE SHOP ONLY TO HAVE IT "REPROGRAMMED" AND TOLD "THE CAR WAS BEING CONFUSED BY 2 DIFFERENT DRIVERS". AND THAT WE WERE "RED-LINING" THE CAR. WHEN THESE THINGS HAPPEN, THE RPMS DO JUMP UP RAPIDLY, BUT NEVER REDLINE ( 4000 - 4500 RPMS TOPS). 3RD AND FINAL STRAW, CAR WOULDN'T STOP TODAY UNTIL THE TRANNY SHIFTED DOWN, BUCK, BUCK, BUCK, FINALLY STOPPED. *KB

WHILE DRIVING AT ANY SPEED THE SEAT WILL GO BACK TO ITS PARKED POSITION AND THE INTERIOR LIGHT COMES ON AS IF THE CAR WAS SHUT OFF. YOU TOUCH THE KEY IGNITION AND THE SEAT GOES BACK TO DRIVING POSITION AND THE LIGHT GOES OUT. *KB

TL* THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS FAILED WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE LIGHTING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS STOPPED ILLUMINATING WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE AUTOMATIC FUEL PUMP SHUT OFF WOULD ACTIVATE WHENEVER FUEL WAS DISPENSED INTO THE FUEL TANK AT ANY FUEL LEVEL CAPACITY. IN 2009, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FUEL VALVE WAS REPLACED. THE SIMILAR FAILURE RECURRED AND THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 03/16/12 *BF THE CONSUMER STATED THE VEHICLE WOULD ONLY TAKE A GALLON OF GAS. UPDATED 05/11/12

MY CAR HAS BEEN LEAKING TRANSMISSION FLUID FOR ABOUT A MONTH. I TOOK IT TO MY LOCAL MECHANIC AND HE STATED THAT THE A/C CONDENSER WAS FAULTY AND THAT IT WAS CAUSING THE TRANSMISSION FLUID TO LEAK. I CONTACTED A SERVICE REPRESENTATIVE AT MY LOCAL LINCOLN MERCURY DEALERSHIP IN HOUSTON WHO STATED THAT THEY HAVE HAD A MULTITUDE OF COMPLAINTS REGARDING THE SAME ISSUE BUT NO RECALL NOTICE EXISTED TO CORRECT THIS PROBLEM. THIS SERVICE TECHNICIAN STATED THAT FOR SOME REASON FORD/LINCOLN MERCURY HAD MADE SOME CHANGE TO THE TRANSMISSION FLUID LINE IN CONJUNCTION WITH THE A/C CONDENSER AND THAT THIS CHANGE HAS CAUSED A LOT OF PROBLEMS. I FEEL THAT THIS ISSUE NEEDS TO BE ADDRESSED IMMEDIATELY SINCE THIS IS HAPPENING TO SO MANY CARS WITH SO FEW MILES. I AM QUITE SURE THAT I AM NOT THE ONLY SINGLE MOTHER FACING FINANCIAL DIFFICULTIES FACED WITH THIS SITUATION. YOUR HELP IN THIS MATTER WOULD BE MOST APPRECIATED. *KB

THE ENGINE SHUT DOWN WHILE ON THE HIGHWAY AND A LIGHT APPEARED ON THE DASH SAYING "STOP SAFELY NOW". I STOPPED, TURNED OFF THE ENGINE, AND TURNED IT BACK ON. I TOOK IT TO A AN AUTHORIZED FORD REPAIR SHOP AND THEY SAID THEY WEREN'T SURE WHAT THE PROBLEM WAS. I DIDN'T HAVE ANOTHER PROBLEM FOR 9 MONTHS AND THEN THE SAME THING HAPPENED. AGAIN NO PROBLEM FOR ABOUT 2 MONTHS AND THEN IT HAPPENED AGAIN REPEATEDLY. AFTER PULLING OVER AND RESTARTING THE SAME PROBLEM WOULD REOCCUR ABOUT EVERY 15 MILES. I MADE IT TO A FORD DEALERSHIP. THEY ARE NOW REPLACING THE COOLANT PUMP. I DID SOME READING ON-LINE AND THIS APPEARS TO BE A COMMON PROBLEM WITH ESCAPE AND MARINER HYBRIDS. SHOULDN'T THERE BE A RECALL OF THE FAULTY PUMP? *TR

1999 MERCURY COUGAR. CONSUMER STATES PROBLEM WITH TRANSMISSION SHIFTING INTO FIRST AND SECOND GEAR, BUT WILL SHIFT CORRECTLY IF IT IS DONE MANUALLY. *TGW

I'M NOW 3 FOR 3 FAILURES WITH THE LIGHTING CONTROL MODULE ON MODEL AND YEAR CAR. INITIAL FAILURE MILEAGE WAS 74000, CURRENT MILEAGE 75500. INTERMITTANT LIGHTING FAILURES. PROBLEM IS NOW SO BAD CAR CAN NOT BE DRIVEN MORE THAN 10-15 MINUTES AT NIGHT BEFORE LIGHTS FAIL TO ILLUMINATE. I'VE REPLACED THE LCM ON ONE 2003 CROWN VIC, ONE 2003 MERC, AND NOW OUR OTHER 2003 MERC. OTHER NIGHT, I ALMOST HIT DEER A/C I HAD NO LIGHTS! THIS VEHICLE HAS NOT YET BEEN REPAIRED, BUT MUST BE SOON, AS PROBLEM HAS BEEN ESCALLATING. AS JUNK YARDS ARE OUT OF PARTS LOCALLY (I DO NOT USE PART 3W7T-13C788-AH AS THAT IS THE DEFECTIVE ONE! I USE AG - EVERYTHING WILL WORK BUT MAP LIGHTS AND THIS LCM WILL NOT FAIL.) I WILL HAVE TO LIKELY GET ONE OUT OF THE AREA. SO, MY EXPERIENCE ON THIS VEHICLE/YEAR IS 100% PART FAILURE. SOMEHOW, I THINK MY SAMPLE SIZE OF 3 IS STATISTICALLY SIGNIFICANT! *TT