MERCURY Complaints

View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2003 MERCURY GRAND MARQUIS
    - SAN JUAN, TX

    TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT SUDDEN ACCELERATION WAS EXPERIENCED IN THE VEHICLE. THE VEHICLE BEGAN GRADUALLY LUNGING FORWARD SPORADICALLY UNTIL IT BECAME HARDER FOR THE CONTACT TO STOP THE VEHICLE WHEN THE FAILURE OCCURRED. THE CONTACT STATED THAT ONCE PRESSURE WAS RELEASE FROM THE ACCELERATOR PEDAL, THE VEHICLE RAPIDLY ACCELERATED AT FULL FORCE. THE VEHICLE WAS NOT INSPECTED FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 162,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 MERCURY MOUNTAINEER
    - TINTON FALLS, NJ

    TL* THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE VEHICLE WOULD LUNGE BACKWARDS WHEN DRIVING IN REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 55,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 MERCURY SABLE
    - EDINA, MN

    UNABLE TO SHIFT 2001 MERCURY SABLE SEDAN OUT OF "PARK" GEAR/POSITION. IT SEEMS LIKE A SIMILAR ISSUE TO NHTSA CAMPAIGN ID 04V106000. THE MANUFACTURER (FORD) CLAIMS THAT THERE IS NO RECALL ON MY VEHICLE. *TT

    Source: NHTSA WEB SITE
  • 2004 MERCURY MONTEREY
    - BLOOMFIELD, MI

    WAS DRIVING VEHICLE ON U.S. 10 IN MICHIGAN ON SATURDAY JULY 2, AT 77MPH. PULLED INTO LEFT LANE TO PASS SLOWER TRAFFIC & TACHOMETER SPUN BUT THERE WAS NO POWER - VEHICLE WAS COASTING WITH WHAT APPEARED TO BE NO CONNECTION BETWEEN THE ENGINE & THE TRANSMISSION. COASTED SAFELY TO THE SHOULDER & CALLED A TOW TRUCK. VEHICLE WAS SERVICED IN MT. PLEASANT, MI. DEALER INFORMED ME THAT THE TORQUE CONVERTER SPLINES HAD WORN OFF. REPAIR INCLUDING DROPPING TRANS, FLUSHING VALVE BODY, FLUSHING COOLER LINES, REPLACEMENT OF SCREEN & SEVERAL GASKETS & SEALS COST $1682. TORQUE CONVERTER SPLINES SHOULD NEVER WEAR OFF UNDER NORMAL USE - MAKES ME THINK THAT COMPONENT WAS NOT PROPERLY HEAT TREATED. VEHICLE HAD 78,077 MILES AT TIME OF FAILURE. HAS BEEN MAINTAINED REGULARLY AT RECOMMENDED INTERVALS AT SELLING DEALER. *INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)TT

    Source: NHTSA WEB SITE
  • 2005 MERCURY MONTEGO
    - BASCOM , OH

    TL* THE CONTACT OWNS A 2005 MERCURY MONTEGO. THE CONTACT STATED WHILE DRIVING THE VEHICLE SUDDENLY ACCELERATED, THE MESSAGE ( ENGINE FAILED SAFE MODE ) ILLUMINATED ON THE INSTRUMENT PANEL WHICH CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE THROTTLE BODY AND THE ALTERNATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED HIM TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,500 AND CURRENT MILEAGE WAS 130,520.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 MERCURY COUGAR
    - WEST BEND, WI

    FUEL WAS NOTED LEAKING FROM FUEL LINES JUST AFT OF THE PASSENGER SIDE DOOR. UPON FURTHER INVESTIGATION, FUEL WAS SEEM RUNNING DOWN THE FUEL LINES AND SIDE OF FUEL TANK. LEAK WAS CAUSED BY FUEL LINES CHAFFING THROUGH ON TOP OF TANK. CAR HAD 51,000 MILES ON IT. *TT

    Source: NHTSA WEB SITE
  • 2003 MERCURY SABLE
    - VALRICO, FL

    MERCURY SABLE WAGON 2003 LEAKS INTO PASSENGER CABIN WHEN IT RAINS. THIS IS A PROBLEM NUMEROUS OTHER SABLE AND TAURUS OWNERS HAVE HAD. CABIN FLOODS WHEN IT RAINS. *TR

    Source: NHTSA WEB SITE
  • 2004 MERCURY GRAND MARQUIS
    - TEWKSBURY, MA

    TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE IN REVERSE, THE VEHICLE SURGED BACKWARDS UNTIL HEAVY PRESSURE WAS APPLIED TO THE BRAKES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 27,800.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 MERCURY MONTEGO
    - SAN MARCOS, CA

    HAVE A 2005 MERCURY MONTEGO,ON MANY OCCASIONS THE ENGINE SUDDENLY SURGES AND THE RPM INCREASE. THIS IS DANGEROUS AND I QUICKLY HAVE TO STOMP ON THE BRAKES. HAPPENS IN BOTH. DRIVE AND REVERSE. AFRAID I WILL HIT SOMEONE OR SOMETHING WHEN I PULL OUT OF A PARKING SPACE. HAVE BROUGHT CAR TO DEALER 3 TIMES AND THEY SAY THEY CANNOT REPLICATE AND CHECKED COMPUTER CODES AND FOUND NOTHING WRONG THIS IS AN ACCIDENT WAITING TO HAPPEN. *TR

    Source: NHTSA WEB SITE
  • 2002 MERCURY MOUNTAINEER
    - NEWARK, NJ

    2002 MERCURY MOUNTAINEER HAS UNEXPECTED IGNITION MISFIRING CODES, CAUSING HARD IDLE. AND THIS IS CAUSING COSTLY DIAGNOSTIC SERVICING THAT CANT LOCATE THE PROBLEM. I HAD ASKED 25 OTHER OWNERS AND THE ARE HAVING THE SAME PROBLEM...VIN # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE